Greetings Deerso Valued Customers,
We won't bore you with all the little details, like how long we've been around (since 2008), or where we're located (Cape Coral, FL). What we will tell you is how many products we offer - roughly 60,000, with that number growing every day. Our selection ranges from automotive supplies to cleaning products, tools to farm equipment and beyond. If you're looking for it, chances are we've got it, and at a price that's hard to beat. And with speedy processing and 9...
Greetings Deerso Valued Customers,
We won't bore you with all the little details, like how long we've been around (since 2008), or where we're located (Cape Coral, FL). What we will tell you is how many products we offer - roughly 60,000, with that number growing every day. Our selection ranges from automotive supplies to cleaning products, tools to farm equipment and beyond. If you're looking for it, chances are we've got it, and at a price that's hard to beat. And with speedy processing and 9 warehouses located across the US, you're bound to get your order in no time.
And that's just our selection. Not only do we have a lot of products, but we also have a Customer Care Team that really looks forward to working with you. Whether you contact us via email or telephone, our Customer Care aficionados will not only meet your expectations, but exceed them. If you're searching for a product, for information regarding your order, or just have a general question, we will go above and beyond to assist you. We want to make things easy for you, and enjoyable for you while we're at it.
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. We hope your selection brings you many years of enjoyment!
So who is Deerso? We're just a company with a plan...to put a smile on your face by providing you with quality items and excellent service, all while saving you some dough. We're not just happy to serve you...we're more than happy, and our goal is to make sure you know that, and walk away feeling the same.
We certainly appreciate your business and thank you for being a Deerso valued customer! If you have any questions/concerns whatsoever, please let us know rather than leaving negative feedback and we will do our best to fix the problem! We're here for you M-F 8am-5pm ET and can be reached by email through "contact seller."
As described, arrived on time, work perfectly.
By ycj on October 20, 2017.
By Andrew Hayes on October 19, 2017.
Shipped quickly. Nice product.
By sbraaton on October 15, 2017.
No Issues. The product was as advertised.
By PC3K on October 14, 2017.
prompt and fast
By Don Frontone on October 11, 2017.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
Merchandise returns got you down? Not at Deerso, we make returns easy! We want you to say Hip Hip Hooray! when you open your order. If your expectations are not met, you can return items within 60 days of your original order date.
How it works:
You will need to access your Amazon order from the Amazon website.
1. Click the button next to the order containing the item(s) you wish to return.
2. Select a reason for the return from the drop down menu. Be sure to read our complete return policy below.
3. Print the Return Authorization form and include it along with your return.
4. Pack the item(s) securely in the original shipping packaging used to deliver the item(s).
5. Ship the item(s) to Deerso at the following address using a carrier of your choice:
910 SE 14th Pl
Cape Coral, FL 33990
How long is the return process going to take?
Here's the scoop-->
Upon arrival at the Deerso warehouse, all returned items are inspected. Your refund will be processed after we receive, inspect, and verify your return. We will do our very best to process your return as quickly as possible, but fluctuations in the number of returns received on any given day can delay your refund a bit. You are eligible for a refund of the price you paid for the product(s). We will notify you via email with the details of your refund as soon as it has been fully processed.
Thanks for being a Deerso Valued Customer! Please feel free to contact us with any questions/concerns you may have. We're here for you M-F 8am-5pm ET and can be reached by email through "contact seller."
Returns are accepted within 60 days of the original purchase date. All we ask is that your return is sent to us in new, unused and resalable condition within 60 days of the original purchase date. And obviously send the item back in the original manufacturer's packaging with all of the accessories included....you know, like all packaging materials, inserts, manuals, warranty cards and such!
Deerso Shipping Rates
Listed below are shipping details for Deerso, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
|Shipping rates for all products (excluding Books, Music, Video and DVD)|
|Continental US Street||ETA||3 - 5 business days||1 - 3 business days|
|per Weight (lbs)||$0.89||$0.99|
|* Shipping Rates for Books, Music, Video and DVD|
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
2 business days
21 - 42 business days
3 - 7 business days
|Books over 1 lb.||$3.99||$3.99||$6.99||$6.99||$14.95||$19.99||$24.95||$46.50|
|CDs, Cassettes, Vinyl||$3.99||$3.99||$6.19||$6.19||$14.95||$19.99||$14.95||$46.50|
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
|Continental US||Continental US states not including Alaska and Hawaii|
|Alaska and Hawaii||Alaska and Hawaii|
|US Protectorates||American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)|
|APO/FPO||Army Post Office and Fleet Post Office|
|Europe||Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia|
|Asia||Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam|
|Outside US, Eur., CA, Asia||Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia|
Standard shipping rates: $5.99 + .89 cents per pound
Expedited shipping rates: $7.99 + .99 cents per pound
Please note that expedited shipping does not mean overnight or (2) day express delivery. Your item has a (2) business day processing period built into the anticipated shipping/delivery time expectation. This gives us time to check the inventory on your item(s), and choose the closest warehouse to your location...for speedy transit, of course! Then your item(s) is packed up with care, and ready for carrier pickup! If you choose the expedited shipping method, your package will not be in transit longer than (3) business days. We will be keeping a close eye on your package to ensure it arrives safely to your destination and within the expedited time period as indicated above.
You will receive notification of any delay or cancellation of your order. Residential delivery of products over 150 lbs. requires a truck equipped with a lift-gate at an additional charge.
Deliveries to facilities equipped with a loading dock usually do not require a lift-gate. It is your responsibility to unload the item where the driver leaves it from the rear of the truck.
Privacy and Security
Deerso values the privacy of your personal data.
Q) Where is my order?
- Orders are processed and shipped within 2 business days. Tracking is delayed by one business day from the date of shipment. Essentially, you should receive your tracking within 3 business days from the date the order is placed. Once tracking is received, it will be updated in your order information, and emailed to you. If you have any questions regarding the status of your order, please feel free to contact us.
- We recommend contacting us via email through "contact seller."We try to process and ship your order as quickly as possible, so we cannot guarantee that an order can be cancelled once it has populated into our system. However, we will do our best to get your order cancelled for you.We're happy to cancel customer orders, as we would rather you be completely satisfied with your purchase then receive something you no longer want. However, the timing is crucial when attempting to cancel an online order. All orders are fulfilled through a separate facility, so we're unable to control the speed in which things are processed.
- We do not carry pieces and parts of products, and it is the policy of our warehouse that packaged items not be opened and parts removed. If your item is damaged or defective in any way, please contact us so that we may get a new item to you, or process a refund of your order.
- If the wrong item was received, please contact us via telephone or email. If the item was shipped incorrectly on our part, we can have the correct item reshipped out to you, or issue a refund to your account - whichever you prefer.
- You can return the item to us at: Deerso, Attn: Returns, 910 SE 14th Pl, Cape Coral, FL 33990. Please include a copy of the packing list received with your shipment. You may contact us via telephone or email with any return questions.
- Returns are accepted within 60 days of the original purchase date. All we ask is that your return is sent to us in new, unused and resalable condition within 60 days of the original purchase date. And obviously send the item back in the original manufacturer's packaging with all of the accessories included....you know, like all packaging materials, inserts, manuals, warranty cards and such!
- If the incorrect item was received due to our error, we are responsible for the return shipping fees. If the incorrect item was ordered, or you would like to return the item because you no longer need it, do no like it, etc., then you are responsible for the return shipping fees. Please contact us in the event a damaged or defective item is received.
- We DO NOT encourage you to refuse the package if you decide you no longer want the item(s), or if you decide to cancel your order. If the package is refused and is shipped back to our warehouse, the customer is responsible for the return shipping charges.
- You should see your refund within 1-3 business days from the date an order was cancelled, or from the date an order was received back in our warehouse (in the case of a return). Upon arrival at the Deerso warehouse, all returned items are inspected. Your refund will be processed after we receive, inspect, and verify your return. We will do our very best to process your return as quickly as possible, but fluctuations in the number of returns received on any given day can/will delay your refund a bit. We will notify you via email with the details of your refund as soon as it has been fully processed.