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Cream City Hobbies

We are a Family Run Store specializing in Model Railroading, Slot Cars, Rockets and Radio Control.  We carry more than 40,000 items in stock and another 100,000 items that can be special ordered.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Cream City Hobbies Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We ship most orders out within 1-2 business days of receiving your approved order.

Special Shipping Restriction:  Rocket Motors will be shipped by USPS Ground.

Return policy

We want you to be completely satisfied with your purchase. We accept most items ordered from Cream City Hobbies for return within 30 days of receipt.

  • Item(s) that are new in original packaging: Any form of assembly, painting or alteration of any material is considered to be used and non-returnable. If the item meets these requirements, a full refund, minus our shipping cost will be refunded.
  • Item(s) that have been opened: Item(s) you do not like, ordered the wrong item(s), or it just wasn't what you expected, a refund can be issued, minus our shipping cost and a 20% restocking fee. (The item(s) must be brand new and be in resalable condition)  
  • Item(s) that are not returnable: Model rocket motors and R/C FuelThese items cannot be returned due to Department of Transportation regulations.
  • If your item(s) contains defective or missing parts: Please contact the manufacture as most manufactures require the customer to contact them directly. (Examples included Traxxas, HPI, Digitrax, Blade, Parkzone and E-flite)  We will be happy to forward the manufactures contact information in you need it. If the manufacture is unable to solve the issue(s), please contact us.
  • Lipo batteries are not returnable under any circumstances.  Please contact manufacture of battery.
All returns require an RMA number.  We will NOT accept any returns without an RMA number marked on the outside of the shipping box. The customer is entirely responsible for return shipping costs as well as items lost in transit, so we recommend you use a shipper such as FedEx or UPS where the package can be tracked and insured.

Item(s) returned with a shipping label applied to the item instead of a shipping box will not be accepted and will be refused and returned to the customer.

When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing. Approval of any refund amount is based on final inspection from Cream City Hobbies

We are not responsible for typographical errors that could result in incorrect price and/or inventory and reserve the right to cancel any order for any reason.  In the event we cancel an order the customer will be issued a refund.

Privacy and Security

Privacy Policy

Cream City Hobbies values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Cream City Hobbies through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Cream City Hobbies may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Cream City Hobbies through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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