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Discount Watch Store was established in 2002. We carry over 50 brands of quality watches at substantial discounts (many at more than 50% of MSRP). We are an A+ rated member of the Better Business Bureau.

Customer satisfaction is very important to us. If have any questions or concerns, please feel free to contact us. You either email us via the Contact the seller link on Amazon or call us at toll free 866-371-2330. Our hours are Monday - Thursday from 8:30am to 5pm EST and Friday from 8:30am to 3...

Discount Watch Store was established in 2002. We carry over 50 brands of quality watches at substantial discounts (many at more than 50% of MSRP). We are an A+ rated member of the Better Business Bureau.

Customer satisfaction is very important to us. If have any questions or concerns, please feel free to contact us. You either email us via the Contact the seller link on Amazon or call us at toll free 866-371-2330. Our hours are Monday - Thursday from 8:30am to 5pm EST and Friday from 8:30am to 3pm EST.

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30 Days Money Back Guarantee

We want you to be 100% satisfy with the watches and watch accessories you purchase from us, so we are offering you a 30 days money back guarantee. If you are not happy with the watch/accessory that you bought from us, you may return it within 30 days of your order date as long as it is in mint condition (not used, worn, or sized and with any plastic protective wrapper and/or tags still intact on the item) along with all its original packaging and materials/papers to us for refund or exchange. Note: shipping fees are not refundable.

Customer is responsible for return postage. We recommend sending your return via an insured and traceable method. We cannot be held liable for the return until it is received in our warehouse.

Return Procedures

For non defective items:

  1. The duration of our return policy is 30 days after the package is delivered. Customers must contact us within those 30 days to get a RMA number if they want to make a return. You can request a RMA number by using the Contact the seller link on our Amazon page or by calling toll free 866-371-2330 Monday - Thursday from 8:30am to 5pm ET. and Friday 8:30am to 3pm ET. International customers please call 203-874-3111.
  2. Write the RMA number on the outside of the shipping box (not the watch box).
  3. Include the original invoice and all the warranty paper work. If making a partial return, make a copy of the invoice and send the copy. Write reason for return on the invoice.
  4. Please mail the return package with tracking and insurance to the following address:

    IC-Mart
    500 Bic Dr. Bldg 2 Ste 1
    Milford, CT 06461

You may also initiate your return request via your Amazon account area.

For defective items:

We inspect our watches prior to shipping, however, due to the often rough handling of packages by most carriers, items may get damaged during transit. When you receive your order we recommend thoroughly inspecting it for any defects or damages. If an item is found to be defective within the first 14 days of the purchase, please follow the return procedure above to return the watch to us. We will inspect the item and either repair or replace it or issue a refund at our sole discretion. If defect is discovered after 14 days of receipt, it must go through product warranty service.

If you have any questions, please feel free to contact us.


For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Discount Watch Store Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

For domestic orders, we ship mostly with UPS and USPS. Most orders are shipped the same day if we receive the order from Amazon before 2pm EST. Orders received on weekends and holidays are processed the following business day.

International orders are shipped via UPS, DHL, Asendia, or USPS in most cases. However, we reserve the right to use a different carrier at our discretion. Please note that customer is responsible for all customs and duty related charges.

Generally speaking, most of the standard domestic orders are delivered between 2 and 5 business days, and international standard shipping can take 7 to 30 days for delivery depending on your location (ex: delivery to Canada, Western Europe, Australia, and other developed countries will be quicker than delivery to South America and other developing countries).If your order is urgent, it is best to choose some form of expedited service at checkout ensure timely delivery.

Privacy and Security

Privacy Policy

We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

If you have any questions, please feel free to contact us.


Tax Information

A 6.35% sales tax will be added to orders shipped within Connecticut.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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