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Jomashophas been in the wholesale and retail trade of luxury goods such as watches, fine writing instruments, handbags, luxury crystal since 1987 here in New York City. Jomashop has been providing its customers a combination of price, selection and service for over 20 years. Our goal has been to earn the trust and satisfaction of the customer. We offer competitive pricing, but we also knew low prices alone could not make our business superior. We are determined to combine honest and helpful dea...

Jomashop has been in the wholesale and retail trade of luxury goods such as watches, fine writing instruments, handbags, luxury crystal since 1987 here in New York City. Jomashop has been providing its customers a combination of price, selection and service for over 20 years. Our goal has been to earn the trust and satisfaction of the customer. We offer competitive pricing, but we also knew low prices alone could not make our business superior. We are determined to combine honest and helpful dealings with outstanding service before, during, and after the sale.
 
Our success is due to the long, continued relationships with our customers. Whether you're shopping with us for the first time or have bought from us many times before, our goal is to make your shopping experience as informative and as easy as possible. In addition to our online services, you can phone and speak to our experienced customer representatives for more personal and spontaneous assistance. Your comfort, security and confidence are our utmost concern. All transactions are digitally encrypted using the latest technologies. We never share your information.
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Customer Service Phone: 877-834-1434
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If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding shipping and handling charges) within 30 days from shipping from our warehouse, subject to a Return Merchandise Authorization from JomaShop.com. Remember, the cost of shipping will be deducted from your total refund. A return merchandise authorization number can be requested by contact us via e-mail only. Please read our note below regarding Special Orders. All purchases, accessories, serial numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. All returned or exchanged items must be in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and accessories. ANY SIGNS OF WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.

* If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact JomaShop.com within 5 days of receipt of your shipment to make the necessary corrections.

* If a return shipping label is provided via email, please print the label and tape it to the shipping carton.

* We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc. or Postal Annex.

How to return or exchange an item:

* In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number. Issuance of an RMA number does not guarantee final disposition and all returns are subject to inspection. RMA numbers are valid for ten days.

* Place the original package into a shipping carton.

* Include the invoice and the reason for the return. If defective, please specify the defect.

* Please do not place stickers or shipping labels on the original manufacturer’s package.

* The RMA number must be clearly written on the shipping carton to prevent refusal.

* We suggest that you send your item(s) via insured, traceable means, such as UPS. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

* If an order is shipping via ground shipping, the initial shipment fee incurred by Jomashop to ship the merchandise will be deducted from the refunded amount.

Special Orders:

Select items sold may be considered a “Special Order” and subject to a limited return policy. A “Special Order” may be items that we do not have in our warehouse, items that we do not have on our website which are special ordered from our distributor. All orders that have a sale price equal or greater than $4000, the return of these items/orders will have a restocking fee of 8% or final sale policies unless otherwise agreed by the staff via written communication.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Jomashop Shipping Rates



Listed below are shipping details for Jomashop, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
US Protectorates
APO/FPO
Canada
Europe
Asia
Outside US, Eur., CA, Asia
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $99.99 $4.99
$100.00 to Up $0.00
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $0.00
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $18.00
Continental US Street · Two-Day · (2 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $28.00
Alaska and Hawaii Street · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $49.99 $4.99
$50.00 to $99.99 $5.99
$100.00 to Up $0.00
US Protectorates Street · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $150.00 $10.50
$150.01 to $500.00 $20.50
$500.01 to Up $27.50
APO/FPO Street · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $249.99 $6.95
$250.00 to $499.99 $9.95
$500.00 to Up $14.95
Canada · Standard · (5 - 10 business days)
Per Shipment Bands Shipment Rate
$0.00 to $149.99 $19.50
$150.00 to $499.99 $24.50
$500.00 to $1,499.99 $45.50
$1,500.00 to Up $65.00
Europe · Standard · (10 - 20 business days)
Per Shipment Bands Shipment Rate
$0.00 to $499.99 $40.50
$500.00 to $849.99 $85.50
$850.00 to Up $95.00
Asia · Standard · (10 - 16 business days)
Per Shipment Bands Shipment Rate
$0.00 to $499.99 $50.00
$500.00 to $849.99 $95.50
$850.00 to Up $120.00
Outside US, Eur., CA, Asia · Standard · (10 - 20 business days)
Per Shipment Bands Shipment Rate
$0.00 to $499.99 $55.00
$500.00 to $849.99 $105.00
$850.00 to Up $140.00

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Jomashop will gladly pay for FREE Ground shipping for every order valued over $100 via UPS or USPS depending on the order. Every item shipped out of our warehouse is fully insured by UPS or USPS. Orders outside the 48 continental States require Second Day or Next Day Air service. APO or FPO address requires United States Postal Service Shipment (USPS) Option. Delivery time via Ground can range from 1 to 6 business days. Please view the map for transit time estimation. All items are shipped insured.  Note that air and ground shipping times are measured in business days.  Next Day Saturday delivery option is available in the United States.

You will receive a shipping tracking number via email when your order is shipped from our warehouse. Parcel tracking info is available online on the UPS website. United States Postal Service shipments can be tracked here at USPS Tracking.

Orders received prior to 1:30 PM Eastern Standard Time will be processed within the same business day provided that the goods are in stock and customer identification is verified. After hour, weekend, and holiday orders will be processed the next business day. After an order is placed, the customer will receive an order confirmation via email. If there are any discrepancies with your order please contact Jomashop as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email.

Duty and Shipping:
Most International orders are subject to Customs Duty and Tax regulations specified by the designated country, and are the sole responsibility of the customer, You may contact your local customs office for details. All APO/FPO addressed packages will ship via USPS. The average International order takes up to 1 week for delivery. Oversize and/or high value orders may require additional shipping charges.

Shipping Problems:
If an International order is received damaged or not received at all, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed by Jomashop. If the item is received damaged, please contact Jomashop within five business days of delivery to conduct a claim. Please hold onto your shipping box as our insurance company may want to inspect it. If the item is not received at all we are required to wait 45 days after the shipment date to conduct an insurance claim.

Privacy and Security

Privacy Policy

OUR CUSTOMERS PRIVACY IS VERY IMPORTANT TO US! Jomashop WILL NOT share ANY customer information or database with ANY other company. Jomashop does not believe in or practice spamming.

Your order with Jomashop is secure, which means that your personal information and credit card number are encrypted with Secure Sockets Layer (SSL) security. Since credit-card and personal information is only entered on the Order Form, only the Order Forms and Shopping Basket are secure.

The secured pages will show a secured and a lock sign on your browser. When you enter your credit card number into the Order Form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to the server.

Additionally, your credit card information is not transmitted via e-mail, which is not encrypted. Our online credit-card processing software does not allow more than one charge to the same credit card number or for the same order number.

Should you have any problem with your credit card charge, you can always depend on our prompt attention and service to resolve the problem. You may also dispute charges with your credit card company.

Jomashop does not allow any advertisers who conduct data mining or profiling on our visitors through software techniques. We want our customers and visitors to feel 100% safe and 100% private when surfing our web site. 

We are happy to provide further details of our privacy policies.


Tax Information

All items shipped within the state of New York ONLY will be charged applicable New York State sales tax. Sales tax is NOT applicable on orders shipped anywhere outside of New York State.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Order Processing
Orders received prior to 1:30 PM Eastern Standard Time will be processed within the same business day provided that the goods are in stock and customer identification is verified. After hour, weekend, and Holiday orders will be processed the next business day.

After an order is placed, the customer will receive an order confirmation via email. If there are any discrepancies with your order please contact Jomashop as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email.

Different Shipping and Billing Addresses
Jomashop recommends that billing and shipping addresses should be identical whenever possible. Every address and phone number submitted to Jomashop is subject to verification. We reserve the right to reject any order you place with us, and/or to limit quantities on any order. If we reject your order or are unable to complete your order for any reason, we will attempt to notify you using the e-mail address you have given us with the order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Watch Warranty
Jomashop will service every brand name watch sold on our website for a period of 1 to 5 years after purchase depending on the watch brand. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. Our warranty does not cover external damage to the product. Jomashop does not service watches with any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.

Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Jomashop. This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer's water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

Jomashop Watch Warranty

Jomashop will service every brand name watch sold on our website (see chart for exceptions) for a period of 1 to 5 years after purchase. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program.Our warranty does not cover "external damage" to the product. Jomashop.com does not service watches with any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Jomashop. This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties. Please click here to view our warranty chart stating for brand specific warranty coverage.

Water Resistance

No wristwatch is truly waterproof. Watches are resistant to water under certain specific conditions. If you use your watch within the water resistance limits specific by the manufacturer, you should get many years of dependable service from it.To avoid damage to a diving watch, always be certain that the crown and case are locked or screwed down before submerging the watch in water. In addition, to prevent corrosion of sensitive watch materials, always clean the watch with freshwater after submerging in saltwater. Jomashop's warranty doesn't cover watch batteries, however, we do offer up to a 2 month battery replacement.

BrandWatch Warranty
A. Lagne & Sohne2 Year Jomashop Warranty
Accutron2 Year Jomashop Warranty
Adidas2 Year Jomashop Warranty
Andy Warhol2 Year Andy Warhol Warranty
Appetime2 Year Appetime Warranty
Armani2 Year Jomashop Warranty
Audemars Piguet2 Year Jomashop Warranty
Baume & Mercier2 Year Jomashop Warranty
Bedat2 Year Jomashop Warranty
Black Dice2 Year Black Dice Warranty
Blancpain2 Year Jomashop Warranty
Breitling2 Year Jomashop Warranty
Bulova2 Year Jomashop Warranty
Bvlgari2 Year Jomashop Warranty
Casio1 Year Jomashop Warranty
Cartier2 Year Jomashop Warranty
Chanel2 Year Jomashop Warranty
Christian Dior2 Year Jomashop Warranty
Chopard2 Year Jomashop Warranty
Citizen5 Year Jomashop Warranty
Calvin Klein 2 Year Jomashop Warranty
Concord2 Year Jomashop Warranty
Corum2 Year Jomashop Warranty
CrotonCroton Limited Lifetime Warranty
Danish Design1 Year Jomashop Warranty
Diesel2 Year Jomashop Warranty
DKNY2 Year Jomashop Warranty
Dolce & Gabbana1 Year Jomashop Warranty
Ebel5 Year Jomashop Warranty
Edox2 Year Jomashop Warranty
ESQ2 Year Jomashop Warranty
Fossil2 Year Jomashop Warranty
Fruitz by Philip Stein2 Year Jomashop Warranty
Fujitime1 Year Fujitime Warranty
Gevril2 Year Jomashop Warranty
Girard Perregaux2 Year Jomashop Warranty
Glashutte2 Year Jomashop Warranty
Gucci2 Year Jomashop Warranty
Hamiliton2 Year Jomashop Warranty
Haurex Italy2 Year Jomashop Warranty
Hublot2 Year Jomashop Warranty
H3 Tactical2 Year H3 Tactical Warranty
Ike Milano2 Year Jomashop Warranty
Invicta1 Year Invicta Warranty
Issey Miyake2 Year Issey Miyake Warranty
IWC2 Year Jomashop Warranty
J. Springs1 Year J. Springs Warranty
Jacob & Co.2 Year Jomashop Warranty
Jacques Lemans2 Year Jomashop Warranty
Jaeger LeCoultre5 Year Jomashop Warranty
Jill Stuart2 Year Jill Stuart Warranty
Just Bling1 Year Just Bling Warranty
Longines2 Year Jomashop Warranty
Lucien PiccardJomashop Limited Lifetime Warranty
Luminox2 Year Jomashop Warranty
Michael Kors2 Year Jomashop Warranty
Michele2 Year Jomashop Warranty
Montres de Luxe2 Year Montres de Luxe Warranty
Nixon2 Year Jomashop Warranty
Oris2 Year Jomashop Warranty
Panerai2 Year Jomashop Warranty
Patek Philippe2 Year Jomashop Warranty
Philip Stein2 Year Jomashop Warranty
Piaget2 Year Jomashop Warranty
Polar2 Year Jomashop Warranty
Police2 Year Jomashop Warranty
Pulsar3 Year Jomashop Warranty
Puma2 Year Jomashop Warranty
Rado2 Year Jomashop Warranty
Raymond Weil2 Year Jomashop Warranty
Rolex2 Year Jomashop Warranty
Seiko3 Year Jomashop Warranty
Skagen2 Year Jomashop Warranty
Suunto2 Year Jomashop Warranty
Swatch2 Year Jomashop Warranty
Swiss Legend5 Year Jomashop Warranty
Swiss Military2 Year Jomashop Warranty
TAG Heuer2 Year Jomashop Warranty
Thunderbirds2 Year Thunderbirds Warranty
Timex1 Year Jomashop Warranty
Time-It2 Year Time-It Warranty
Tissot2 Year Jomashop Warranty
Tommy Hilfiger2 Year Jomashop Warranty
ToyWatch2 Year Jomashop Warranty
Tsumori Chisato2 Year Tsumori Chisato Warranty
TW Steel2 Year Jomashop Warranty
TX1 Year Jomashop Warranty
U-Boat2 Year Jomashop Warranty
Ulysse Nardin2 Year Jomashop Warranty
Victorinox Swiss Army3 Year Jomashop Warranty
Wenger Swiss Military3 Year Wenger Warranty
Wittnauer2 Year Jomashop Warranty
Zenith3 Year Jomashop Warranty
Zodiac2 Year Zodiac Warranty

Gift Wrap

Gifts ordered can be wrapped in brightly colored wrapping paper for an additional charge of $6.00.

Gift Message

 

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