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Most Musicians think of Music123 as an internet company.While this is true, few people realize that Music123 is the outgrowth of a 75 year old family-run business that spans four generations back to the year 1928. Upon forging the way to the top of the musical instrument retail market in Philadelphia, a new vision to expand the successful family business to the web came to light.

In 1999, Music123.com was launched with over 10,000 name brand products. The ease of navigation and exciting features...

Most Musicians think of Music123 as an internet company.While this is true, few people realize that Music123 is the outgrowth of a 75 year old family-run business that spans four generations back to the year 1928. Upon forging the way to the top of the musical instrument retail market in Philadelphia, a new vision to expand the successful family business to the web came to light.

In 1999, Music123.com was launched with over 10,000 name brand products. The ease of navigation and exciting features (including product reviews) coupled with low prices made the site an instant success.

Music123 has continued to build on that success. There are now over 125,000 products available on the site. The depth of product information is unequaled, and new products and services are featured daily.

 Music123’s

5 Point Value Proposition:

1.Price -We offer the guaranteed lowest prices-even up to 45-days after the sale. We leverage the economics of the Internet to offer you enormous savings over anything we have seen.

2.Expert Advice-Our sales team is comprised of professional musicians available by phone and email to help you purchase what is right for you. If you want to know how the newest keyboards compare to each other or what's the hottest thing in home recording, we can tell you. Beyond sales advice, Music123 also provides access to extensive product information from manufacturers and, when relevant, user reviews.

3.Service-We pride ourselves on the unparalleled level of service we provide our customers. Customers are contacted promptly to inform them that their order has been processed, with personalized attention right through delivery.

4.Selection-We are currently expanding to include more than 125,000 products. Through a combination of our large warehouse and relationships with wholesalers and manufacturers, we are able to provide a superior selection. Unlike many online companies, we actually stock instruments, so when you place an order there is a high likelihood we have it in stock and you won't have to wait.

5.Convenience- Customers are able to purchase via secure Internet connections along with having the ability to order and/or contact our Customer Service department Monday through Friday 9:00am to 9:00pm, Saturday 10:00am to 6:00pm, and Sunday 12-5pm EST.

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Customer Service Phone: 888-566-6123
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Contact this seller Phone:888-566-6123


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Music123 Shipping Rates

Shipping rates are order value based and will be detailed prior to Checkout.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Options:

We offer 3 Day Service expedited shipping as well as standard ground shipping. Expedited shipping is sent out the same day on orders that are in by 12:00PM (EST). Our ground shipping is sent via FedEx or U.S. Postal Service.  In stock orders using standard ground shipping will ship within 1 business days (excludes weekends and holidays). 

Orders shipping to Canada are sent via UPS. Oversized items need to ship via freight truck.  We ship to APO/FPO addresses using U.S. Postal Service Priority mail.

Note: On orders shipping to Canada, the recipient will be responsible for any customs, duties, or taxes which may exist.

 

Privacy and Security

Privacy Policy

When ordering, you will create a personal account with Amazon which will relay certain types of information such as physical address, telephone number, and email address. An email may be sent to you, or a phone call made if there is any trouble processing your order. Personal demographic data, such as age, gender, and income are optional. They are not required to browse the site, create an account, or to order from us. This information is stored and viewed collectively. The data allows us to better understand your interests, and provide better service and more appropriate product offerings. We may at times share aggregated demographic information with carefully selected partners and advertisers. This data is not linked to any personal information that can identify any individual person.  We will not sell, share, nor rent this information to any third party marketer without your express knowledge and consent as outlined in this statement. As we continue to develop our business, we may sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. At that time, information may be shared with the parent, subsidiary or merger partner involved in the transaction. We also reserve the right to sell our interest in membership information as a separate asset of the corporation in the event of a major restructuring or similar corporate event.


Tax Information

Music123 collects sales tax on shipments to California(CA), Indiana (IN), Missouri (MO), Utah (UT), and Washington (WA)!

Q: Who do I contact with any questions or concerns?

A: If you need to contact us with any questions or concerns regarding your order, you can call us @ 888-226-3123.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If Music123 offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

Gift messages are free! You can add a gift message per order to be printed on the packing slip.


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