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BrandNewEngines, Inc

Founded in 2002, and incorporated in 2007, Brand New Engines is your source for new engines and power equipment. We are located in Eastern Iowa and have large offering of in stock brand new engines, parts and power equipment. Your order will be backed by a courteous customer care team along with the full manufacturer's warranty. Please contact us at anytime through Amazon. If there is a problem with your order, please contact us at 888-862-2386.  

Have a question for BrandNewEngines, Inc?
Customer Service Phone: 888-862-2386
30 days90 days12 monthsLifetime
Positive 90% 88% 90% 95%
Neutral 2% 2% 3% 2%
Negative 8% 10% 7% 4%
Count1254172,69315,202

Contact this seller Phone:888-862-2386


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


BrandNewEngines, Inc Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping is done at our discretion. All estimated delivery times are pending the ability of the shipping company to deliver. These estimated delivery times do not account for weather delays imposed by the shipping company that hinder the ability to deliver in your area. 

If an item is over-sized (generally over 150 lbs) we require that an item is shipped by truck freight, typically UPS Freight. The item will be delivered curbside to your residence with hydraulic lift gate included. If you would like to pick the item up at a UPS Freight terminal, check with us to see the nearest location.

Freight Items:
All Truck Freight Deliveries (extra heavy items) must be signed for at the time of delivery. You must remove all packaging and inspect your item(s) while the freight carrier is present before accepting your shipment. Damage must be noted at the time your shipment is delivered with the delivery driver. If your shipment is signed for with no damage noted, we or the shipping carrier are no longer liable for any damage claims. You must thoroughly inspect your purchase before signing. No Exceptions!

Items under 150 lbs generally qualify for ground shipping and will be shipped with UPS ground service, USPS or may be delivered by a local courier. Some small packages may be shipped using UPS SurePost and will be delivered by the USPS. 

Ground Items: 
Should your item arrive in damaged condition, please contact our Customer Care team within 7 days of receiving your order so we can file a claim with the delivery company. Please retain everything that arrived, including all packaging material until the shipping company has completed their investigation. 

When will my item ship?
Brand New Engines will ship most items within 
​1-4​
 business days from the day that payment is verified. A tracking number will be emailed to the buyer as soon as the item is shipped.

When will my item arrive?
The expected delivery time for packages differs depending on the location. In most cases packages will be delivered within 4-6 days of shipment for standard shipping after the payment is verified.

Can I track the shipment of my order?
You will receive an email with a shipping confirmation and a tracking number when your order leaves our facility.

Do you offer expedited shipping?
​Yes, on some items. It will be available at checkout if we offer it on that particular item. 


Do you ship to Canada, PO Boxes, APO/FPO addresses, Hawaii or Alaska? 
Unfortunately, AK, HI, APO/FPO, US Territory, and Canadian shipments cannot be processed at this time. For security purposes, Brand New Engines does not ship to P.O. Boxes.

Do you ship internationally?
Unfortunately, Brand New Engines does not ship internationally at this time.

Privacy and Security

Privacy Policy

BrandNewEngines, Inc values the privacy of your personal data.


Tax Information

Tax will be added to your order only if the item is being shipped to the state of Iowa.

Who repairs defective products?
Products are repaired at the manufacturer's facility under manufacturer's warranty by factory trained technicians using genuine factory replacement parts. 

When will my item ship?
Brand New Engines will ship most items within 2 business days from the day that payment is verified. A tracking number will be emailed to the buyer as soon as the item is shipped.

When will my item arrive?
The expected delivery time for packages differs depending on the location. In most cases packages will be delivered within 4-6 days of shipment for standard shipping after the payment is verified.

Can I track the shipment of my order?
You will receive an email with a shipping confirmation and a tracking number when your order leaves our facility.

Do you offer expedited shipping?
​Yes, on some items. It will be available at checkout if we offer it on that particular item. 


Do you ship to Canada, PO Boxes, APO/FPO addresses, Hawaii or Alaska? 
Unfortunately, AK, HI, APO/FPO, US Territory, and Canadian shipments cannot be processed at this time. For security purposes, Brand New Engines does not ship to P.O. Boxes.

Do you ship internationally?
Unfortunately, Brand New Engines does not ship internationally at this time.

How is my shipment being delivered? 
If an item is over-sized (generally over 150 lbs) we require that an item is shipped by truck freight, typically UPS Freight. The item will be delivered curbside to your residence with hydraulic lift gate included. The freight company will call you ahead of delivery to set up a delivery appointment. You must fully inspect the shipment when the carrier arrives. Do not sign for the shipment unless you have fully inspected your shipment for freight damage. If you would like to pick the item up at a UPS Freight terminal, check with us to see the nearest location.

Items under 150 lbs generally qualify for ground shipping and will be shipped with UPS ground service, USPS or may be delivered by a local courier. Some small packages may be shipped using UPS SurePost and will be delivered by the USPS. 

What Happens if my shipment arrives damaged?
Freight Items:
All Truck Freight Deliveries (extra heavy items) must be signed for at the time of delivery. You must remove all packaging and inspect your item(s) while the freight carrier is present before accepting your shipment. Damage must be noted at the time your shipment is delivered with the delivery driver. If your shipment is signed for with no damage noted, we or the shipping carrier are no longer liable for any damage claims. You must thoroughly inspect your purchase before signing. No Exceptions!

Ground Items: 
Should your item arrive in damaged condition, please contact our Customer Care team within 7 days of receiving your order so we can file a claim with the delivery company. Please retain everything that arrived, including all packaging material until the shipping company has completed their investigation.

What is your return policy?
If you would like to return an eligible item within 30 days, please use Amazon's Online Returns Center. We will authorize all requests that meet Amazon's return policy.

Unused items can be returned within 30 days after delivery for a refund or exchange. Items must be returned to us undamaged in the original packing. A 10% restocking fee on new, unused items may apply

Shipping and handling charges for returning items shipped by a seller are borne by the buyer. For items that are returned that were originally listed with free shipping, the actual shipping cost will also be borne buy the buyer and deducted from the refund.

To ensure the safe return of the merchandise we recommend getting traceable shipping service and shipping insurance. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service.

If gas has been added to an engine or piece of equipment that has a gas engine, the item is no longer eligible for return in accordance with shipping regulations in regards to hazardous materials. If gas has been added and you need manufacturer's warranty work performed, please contact us and we will assist you in locating the nearest authorized service center.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Damaged Items

Ground Damaged Items: 
Should your item arrive in damaged condition, please contact our Customer Care team within 7 days of receiving your order so we can file a claim with the delivery company.  Please retain everything that arrived, including all packaging material until the shipping company has completed their investigation. 

Freight Damaged Items:

All Truck Freight Deliveries (extra heavy items) must be signed for at the time of delivery. You must remove all packaging and inspect your item(s) while the freight carrier is present before accepting your shipment. Damage must be noted at the time your shipment is delivered with the delivery driver. If your shipment is signed for with no damage noted, we or the shipping carrier are no longer liable for any damage claims. You must thoroughly inspect your purchase before signing. No Exceptions!

Returns and Refunds - More Information

If you would like to return an eligible item within 30 days, please use Amazon's Online Returns Center. We will authorize all requests that meet Amazon's return policy.

Unused items can be returned within 30 days after delivery for a refund or exchange. Items must be returned to us undamaged in the original packing. A 10% restocking fee on new, unused items may apply.

Shipping and handling charges for returning items shipped by a seller are borne by the buyer. For items that are returned that were originally listed with free shipping, the actual shipping cost will also be borne buy the buyer and deducted from the refund. 

To ensure the safe return of the merchandise we recommend getting traceable shipping service and shipping insurance. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service.

If gas has been added to an engine or piece of equipment that has a gas engine, the item is no longer eligible for return in accordance with shipping regulations in regards to hazardous materials. If gas has been added and you need manufacturer's warranty work performed, please contact us and we will assist you in locating the nearest authorized service center. 

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