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Organization-Store

The Organization-Store is a subsidary of Organize-It who started installing custom closet systems and selling on line in 1997. In 1999 we opened our first retail store/showroom in suburban Detroit. We now operate the largest store and web properties in Michigan dedicated to the storage and organization category. The Organization-Store offers thousands of high quality organizing, housewares and storage products to customers throughout the US, Canada and the world.

Have a question for Organization-Store?
Customer Service Phone: 248-299-3350
30 days90 days12 monthsLifetime
Positive 87% 89% 80% 93%
Neutral 0% 5% 5% 3%
Negative 13% 7% 14% 4%
Count156135628,403

Return Policy

Organization-Store guarantees your complete satisfaction with every purchase. If you are not happy with any item for any reason simply return it within 30 days. We do not accept returns after 30 days. If you return an order to us after 30 days you will not receive a refund and you will have to pay to have the item(s) shipped back to you. All returns must be:

  • In original (new) condition, in the original packaging with all components, instructions and warranty material included.
  • Include your receipt (our shipping form) explaining the reason for the return. We can not issue you a credit if we can not identify your order.
  • All returns will be charged a 20% restocking fee as authorized by Amazon.
  • When we issue a credit it will be for the price of the item(s) only. We do not refund the shipping charges we incurred to get the order to you nor do we pay for return shipping. We do not refund any shipping costs for any reason.
Packing and Sending Your Return

  • Pack your merchandise securely in a strong box with enough protection to withstand your carrier's handling. Do NOT send items in only the retail packaging because this packaging is not storng enough and items will be damaged. If items returned are damaged or lost, you will be responsible for making the freight claim with your shipper.
  • Send the package via a traceable shipping method to:

    Organization-Store
    2523 Product Court
    Rochester Hills, MI 48309

Canceling Orders
Because we receive a high volume of orders and we try to get all orders shipped out within 24 hours we can not accept cancelled orders for any reason. Once an order is placed if you decide you do not want it for any reason you can return it to us via the return policy above.

Contact this seller Phone:248-299-3350


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Organization-Store Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping

Organization-Store ships anywhere Amazon ships. We ship all in-stock orders within 48 hours of receipt of the order. We will notify you via e-mail if we are out of stock of an item you ordered. Shipping is calculated based on the weight of the item and where it is going in an attempt to reflect an accurate freight cost.

Shipping is provided by Fed Ex or the US Postal Service, which ever Organization-Store determines to be the most efficient and cost effective method. 

International Shipping
International customers are responsible for any additional duties, brokerage and/or taxes  charged by their country's customs officials or government. Organization-Store does not collect or receive any duties, taxes or brokerage fees. We ship international orders through the US Postal Service or Fed Ex. Shipments could take as long as three weeks to reach some countries. All USPS international shipments will be considered ground shipping and standard postal time frames are in effect.

Privacy and Security

Privacy Policy

Organization-Store understands that your personal information is very important and confidential. We make every effort to keep your personal information secure. Only individuals within our company that need the information to process your order see your name and address.

We only receive the information necessary for us to ship your order(s). We do NOT ever receive your email address or credit card information as this is collected only by Amazon. 


Tax Information

Organize-It is located in Michigan. Therefore all orders shipping to a Michigan address will incur a 6% sales tax on the amount of the order.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap

Organization-Store offers gift wrapping services for most items. The option to wrap your order will appear in the shopping cart once you have added an item eligible for wrapping. Simply click the gift wrap link in your cart, choose your wrapping paper, enter a message for your gift recipient, and we'll handle the rest.

Gift wrapping will cost $5.00 per gift. We can not wrap products that we consider oversized or items that are special order or shipped by the manufacturer. If the item in your cart can not be gift wrapped, we will refund the wrapping charge in your order total.

Gift wrapping will apply to your order as a whole. If you would like two or more separate packages, you must place a separate order for each package.

Gift Message

Organization-Store offers gift wrapping and gift messaging services for most items. Some items are too large to be gift wrapped. We will notify you if you select an item that is not eligable for gift wrapping. If you select gift wrapping we will include a gift message at no additional cost. Please limit your gift message to no more than 200 characters in total length.

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