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Helping people everywhere have fun with hobbies is a mission we take seriously. That's why, when it comes to radio control (RC) fun, we don't toy around. Our advances in model aircraft and vehicle stabilization, 2.4GHz control and ready-to-run convenience have made RC hobbies more exciting and more accessible than ever before.

More importantly, we love RC just as much as our customers do. That's why we don't buy off-the-shelf product and slap our name on it. Any product that bears the Horizon Hob...

Helping people everywhere have fun with hobbies is a mission we take seriously. That's why, when it comes to radio control (RC) fun, we don't toy around. Our advances in model aircraft and vehicle stabilization, 2.4GHz control and ready-to-run convenience have made RC hobbies more exciting and more accessible than ever before.

More importantly, we love RC just as much as our customers do. That's why we don't buy off-the-shelf product and slap our name on it. Any product that bears the Horizon Hobby name was developed by a team of in-house experts, many of whom have decades of experience in the hobby.

But our commitment to a great experience doesn't stop at the drawing board. Every Horizon Hobby product is backed by the best customer service you will find in any industry. Customer phone support, warranty repairs, online resources – we do it all and with the same passion for excellence we started with back in 1985.

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Have a question for Horizon Hobby?
Customer Service Phone: 1-800-338-4639
30 days90 days12 monthsLifetime
Positive 95% 96% 95% 95%
Neutral 3% 2% 2% 2%
Negative 3% 3% 3% 3%
Count1205412,64716,666

Returning Items

We want you to be completely happy with your purchases. So we do everything we can to assure you get the exact merchandise you order, delivered on time. If for any reason you are not satisfied with your order, we will be happy to accept returns within 30 days under the following guidelines  

Returns Policy

Returned merchandise must be in unused condition and in its original packaging. The mounting of engines and accessories, running fuel through engines, cutting or pushing out the balsa sheets in kits, and other similar actions constitutes used merchandise. Radios must be returned with unmounted servos and switch harness.

When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. ARF kits are specially packaged to insure safe shipping of all contents. In order to receive credit for a returned ARF, the contents must be returned in the original plastic covers and arranged in a manner that will not damage the contents or packaging.

Please contact us for a return authorization number. Freight charges will not be refunded. The customer is responsible for insured shipping back to our shop.

Returns sent COD will not be accepted.  

Damaged Merchandise

If a package has been damaged in shipping and it is apparent when the package arrives at your door, please REFUSE the delivery. If you have already accepted a package, and then discover that it has been damaged, call us immediately. We'll take it from there. Be sure to save all paperwork and packing material with the damaged goods. The carrier may wish to inspect it before processing the claim.

Defective Merchandise

If you receive defective merchandise, please call us for return instructions. In most cases, we will accept returns and make adjustments; however, some manufacturers prefer handling defects directly. Defects found after the product is in use usually fall under manufacturer's warranty. A customer service representative will be happy to help you determine which procedure is appropriate for you.  

Lost Boxes

If you feel a box has been lost in transit, please call with the order or invoice number and a list of the missing items. A tracer will be initiated at that time. A claim number will be issued if the carrier does not show delivery within 10 days of the scheduled delivery date. Credit will be issued for the missing merchandise when we obtain the claim number from the carrier.  

Missing Parts

Should you receive merchandise that is missing a part, please contact us. We will ensure that you are sent the part from our stock as appropriate. In accordance with a manufacturer’s request, we may direct the information or your call directly to the manufacturer.

Contact this seller Phone:1-800-338-4639


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Horizon Hobby Shipping Rates

Continental US Street · Standard · ( 3 - 5 business days )
Bands Shipment Rate
$0.00 to $24.99 $2.99
$25.00 to Up $0.00

Continental US PO Box · Standard · ( 3 - 5 business days )
Bands Shipment Rate
$0.00 to $24.99 $2.99
$25.00 to Up $0.00

Continental US Street · Expedited · ( 1 - 3 business days )
Bands Shipment Rate
$0.00 to Up $25.99

Alaska and Hawaii Street · Standard · ( 3 - 7 business days )
Bands Shipment Rate
$0.00 to Up $10.99

Alaska and Hawaii PO Box · Standard · ( 3 - 7 business days )
Bands Shipment Rate
$0.00 to Up $10.99

Alaska and Hawaii Street · Expedited · ( 1 - 3 business days )
Bands Shipment Rate
$0.00 to Up $33.99

US Protectorates Street · Standard · ( 4 - 8 business days )
Bands Shipment Rate
$0.00 to Up $10.99

US Protectorates PO Box · Standard · ( 4 - 8 business days )
Bands Shipment Rate
$0.00 to Up $10.99

US Protectorates Street · Expedited · ( 2 - 4 business days )
Bands Shipment Rate
$0.00 to Up $33.99

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Horizon Hobby ships to all 50 States as well as Puerto Rico, Virgin Islands, and other US Territories. Horizon Hobby selects and may change default shipping carriers at any time with or without notice.


Every in stock order we receive by 12:00 P.M. (CST) Monday - Friday (excluding holidays) ships out the very same day. Horizon Hobby does not ship any orders on weekends. Depending on your location and the availability of product, orders are shipped from our Illinois or California warehouses. Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. Delays due to payment processing are not the responsibility of Horizon Hobby, LLC.

Free Shipping on orders over $25!

Qualifying Orders:
- Total purchase of $25 required prior to taxes and shipping charges
- Contiguous United States Shipments only
- Not available on shipments to Alaska, Hawaii, or US Territories
- Available on in stock orders only
- Ground shipments only

Order Cancellation 
Please be advised that most orders are processed very soon after placement, and it may not always be possible to cancel.  If a cancellation is necessary and cannot be processed please contact us for a return label.

Privacy and Security

Privacy Policy

Horizon Hobby values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Horizon Hobby through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Horizon Hobby may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Horizon Hobby through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap

We apologize, but Horizon Hobby currently does not offer gift wrapping.

Gift Message

Horizon Hobby is pleased to offer free gift messaging to our customers.  For eligible items, you may add a gift message up to 100 characters in length that will appear on the packing invoice delivered with the product(s). In addition, if you choose to add a gift message to any item on your order, the packing invoice will not display any price information.  

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