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Sams Online

Sams Online:  where we strive to provide you with world class customer service.

Customer Service hours are Monday through Friday 9:30 AM to 5:30 PM Eastern time.

We make every attempt to review all email messages and promptly respond the same business day. In the event that we can not answer your email immediately, please know that your concerns are VERY important to us. Messages received while our offices are closed will be answered on the next business day in the order in which they were recei...
Sams Online:  where we strive to provide you with world class customer service.

Customer Service hours are Monday through Friday 9:30 AM to 5:30 PM Eastern time.

We make every attempt to review all email messages and promptly respond the same business day. In the event that we can not answer your email immediately, please know that your concerns are VERY important to us. Messages received while our offices are closed will be answered on the next business day in the order in which they were received. Messages received on weekends will be answered the following Monday
in the order in which they were received.
Thank you for your patience with your order.

All Items are Original Brand-Name Products in Original Manufacturers packaging. Images are for illustration purposes. Due to continuous manufacturers packaging updates, actual product may vary from image.
All items are Brand-NEW. Minimum Expiration date: 1 year
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Shipping Policies

Processing of Order:

  • Please Allow 1-2 Business Days after payment is made for Processing your Order (Weekends & Holidays not included). Orders placed on Friday thru Sunday will be processed on Monday and/or Tuesday.
  • All Orders placed after cutoff time of 2:00 PM EST will be considered as placed the following day.
  • RUSH Orders will be handled separately. Express /Air Shipments can NOT be shipped same day as order is received.
Most Orders are shipped from our NorthEast Fullfilment Center. Please allow sufficient transit time to your location.
 
Expected transit times for each shipping method are listed below. Due to High Volume During Holidays, Please Allow extra time for unexpected delays.
  • Standard : 4 to 5 business days after shipping  ( for 48 continental US States, most orders will reach you within 7 business days after shipping)
  • Expedited U.S.: 3 business days after shipping
  • Two-Day U.S.: 2 business days after shipping
  • One-Day U.S.: 1 business day after shipping


STANDARD SHIPPING SERVICE:
US Postal Service  and / or  FedEx at the discretion of the seller.

EXPEDITED and EXPRESS SHIPPING SERVICE:
US EXPRESS Postal Service  and / or FedEx EXPRESS at the discretion of the seller.

INTERNATIONAL Service via USPS International Priority or International Express

Privacy and Security

Privacy Policy

Sams Online values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Sams Online through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Sams Online may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Sams Online through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

  • Q: How can I cancel my order?
  • A: All orders placed with SamsOnlineUSA at Amazon are processed immediately. We can only guarantee your cancellation request within one hour of receiving your original order. After that time we can only attempt to Stop your order from shipping. There is no guarantee that your order can be stopped within the shipping group.
  • Q: How fast is my order processed and shipped?
  • A; All orders placed with SamsOnlineUSA at Amazon are processed immediately. Shipping speed is determined by the shipping option selected on your Amazon order.
  • Q: Can I change my shipping address after my order has been placed?
  • A: The shipping address associated with your Amazon order is the ONLY address we are permitted to ship your order to.

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