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Parts Express has been providing electronic parts and accessories to the audio/video industry since 1986. We are proud to serve our customers, from sound technicians to audio enthusiasts, with the finest audio and video parts and accessories for quality home and professional installations, all at highly discounted prices. Our product line is continually expanding to meet your needs. Thanks to you, we have grown into one of the largest suppliers of electronic parts and components in the USA.

The c...
Parts Express has been providing electronic parts and accessories to the audio/video industry since 1986. We are proud to serve our customers, from sound technicians to audio enthusiasts, with the finest audio and video parts and accessories for quality home and professional installations, all at highly discounted prices. Our product line is continually expanding to meet your needs. Thanks to you, we have grown into one of the largest suppliers of electronic parts and components in the USA.

The corporate office and warehouse of Parts Express is located in a 64,000 square foot facility in Springboro, Ohio, about 25 minutes north of Cincinnati and 15 minutes south of Dayton on Interstate 75.

We believe our tremendous growth over the years is attributed to our commitment to superior customer service. The team at Parts Express is proud to be recognized as a responsible, customer friendly parts distributor. We strive every day to offer our customers more than they expect. We think you will be impressed with our prices, our products, our speed of delivery, and most importantly of all, our attitude.

Superior Technical Support - Our experienced technicians can answer your questions about speaker T/S parameters, car stereo wiring, security camera hookup, speaker crossover design, satellite TV signal distribution, and much more. Just give us a call.

Website Technical Discussion Board - Want a second or third opinion about your speaker cabinet design or other audio related problem? Post your question or comment on the Technical Discussion Board. Hundreds of technicians read and discuss electronics-related topics every day!

45 Day Money Back Guarantee -
We take the risk out of ordering on the Internet. You have the option to return anything if you're not completely satisfied. No questions asked, return it for any reason! See the "Ordering Policies"  for more information.

Same Day Shipping - Order before 4:00 PM ET (Monday - Friday, excluding Holidays) and your order will ship the same day. 

 We hope you will give us the opportunity to prove what our over 250,000 customers already know, no one offers more customer benefits than Parts Express.

Sincerely,
Jeffrey Stahl
President
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Have a question for Parts Express?
Customer Service Phone: 800-338-0531
30 days90 days12 monthsLifetime
Positive 95% 96% 96% 96%
Neutral 2% 2% 2% 2%
Negative 3% 2% 2% 2%
Count1646002,93882,025

Your satisfaction is important to us! If for any reason you decide that the product you purchased from Parts Express does not suit your application or just isn't for you, simply return it to us, postage paid, within 45 days and we will promptly issue you a refund. For full credit items must be returned in resalable condition with all original factory packaging, accessories, and manuals/literature included.  Restocking fees or denied returns may apply when conditions are not met.

 To return an item simply fill out the return form provided in your order and return within 45 days of invoice date. Include carton, instructions, manuals, parts, accessories, and warranty cards. Package carefully to avoid damage in transit. Ship prepaid via UPS Ground in US, Canada, and Puerto Rico. Books, audio tapes, software, instructional video tapes, test cd's, special order items, custom cut cable/wire, carpet, grill cloth, and tubing, products with signs of use, items damaged en route to us due to improper packing, and items damaged as a result of improper use are not returnable. Write your customer name, ID#, original shipping address, and invoice # (located on your invoice) on the outside of your box and use the return label included. Sorry, but shipping will only be reimbursed for damaged or defective merchandise.  

All products purchased from Parts Express, unless otherwise warranted in their description, are warranted only to be free of defects in material and workmanship for ninety (90) days from date of shipment. No purchase order or verbal advice shall alter this. For defective or non-conforming products we will at our election, and subject to availability, either replace, repair, or exchange any product we have sold with a defect in materials or workmanship, or issue a refund or credit for the purchase price plus applicable tax, providing you return such product to us, properly packaged and shipping prepaid, with a copy of your invoice and an explanation of the defect.

 

Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, please contact Parts Express Customer Service:
Contact this seller Phone: 800 338-0531

For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Parts Express Shipping Rates

 


Listed below are shipping details for Parts Express, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $5.95
$25.01 to $75.00 $7.95
$75.01 to $150.00 $9.95
$150.01 to Up $11.95
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $5.95
$25.01 to $75.00 $7.95
$75.01 to $150.00 $9.95
$150.01 to Up $11.95

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

  • Shipping Time: All orders are shipped the same day if received before 4 PM (Monday - Friday, Excluding Holidays). All U.S. Mail orders are shipped the next business day. Delivery time for orders shipped via standard ground shipping is 1 - 7 working days. Delivery time for orders sent via U.S. Mail is 2 - 14 working days. Please provide us with your daytime phone number when ordering so that we can contact you regarding any delays or problems with your order.

  • Shipping Methods: Standard shipments with destinations within the Continental United States ship via standard ground shipping. P.O. boxes ship via U.S. Parcel Post. AK, HI and U.S. Protectorates ship via U.S. Priority Mail. Expedited shipments ship via FedEx 2nd Day (Expedited shipping is not available to U.S. Protectorates and/or P.O. boxes).

    Note: We do not ship to A.P.O./F.P.O boxes. Any orders containing hazardous or flammable materials, including aerosal cans, cannot be expedited or sent to P.O. Boxes.

  • Truck Freight Shipments: Large orders that cannot be shipped standard ground will be via Common Carrier Truck Freight. In the event that your order is better shipped via truck freight, we will contact you with total order weight and options. All common carrier truck freight shipments wil be sent freight collect.

Privacy and Security

Privacy Policy

Your Privacy And Security Matters To Us

At Parts Express, we are committed to protecting your privacy and handling every transaction with the utmost security measures in effect. We use the information you supply to process orders and to provide you with the best possible shopping experience. Please read on for more detail about our privacy/security policies.

How does Parts Express protect customer information?

When you place orders or access your order information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Will Part Express disclose the information it collects to outside parties?

Parts Express does not sell, trade or rent your personal information to others. All information gathered from purchases, surveys, newsletter sign ups and other online activities are used by Parts Express to track sales, maintain customer service and handle marketing related issues.

Safety Guarantee

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We Do Not Disclose Your Private Online Communications

We honor the confidentiality of our customers' private e-mail communications with Parts Express, as well as any profile data you may create.

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Parts Express possible and to enhance your overall online experience. We do not sell, trade or rent your personal information to others. We pledge to all our customers to work diligently to protect the information gathered and to seek to use the latest web technologies to provide a safe private shopping experience.

Tell Us What You Think
Parts Express welcomes your questions and comments about privacy. Please send e-mail to
privacy@partsexpress.com.



Tax Information

We are required by law to collect 6.5% Ohio state sales tax from residents of Ohio. This amount will automatically added to the total merchandise and shipping amount of the invoice only if you live in Ohio.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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