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The BIG Green Slide

Amazon.com gives buyers 90 minutes to easily cancel orders after going through the checkout process. After that time, the order is sent to us and we start working on it right away. Because of this, we usually can not cancel your order. You will be able to see on your Amazon account when the item has shipped, and the number for tracking. After this information is visible, the package has absolutely entered the postal service system and is impossible to retrieve or to cancel. You will have to wait... Amazon.com gives buyers 90 minutes to easily cancel orders after going through the checkout process. After that time, the order is sent to us and we start working on it right away. Because of this, we usually can not cancel your order. You will be able to see on your Amazon account when the item has shipped, and the number for tracking. After this information is visible, the package has absolutely entered the postal service system and is impossible to retrieve or to cancel. You will have to wait until it is received and then go through the return process.

You must contact us before returning an item. If the item shipped is correct and you have changed your mind and wish to return, the return postage is your responsibility. Items shipped out new must be returned in new, unopened, sealed condition and post marked within 7 calendar days of package receipt in order to qualify for a refund.

Upon receipt, verification of our unique seller's mark on the item will be performed. When it is verified to be the same item that was shipped out, a refund will be immediately issued less actual postage cost and 20% restocking fee.

We do not accept used items, opened items, or merchandise from other sellers or other stores, or any merchandise that does not contain our seller's mark. Please Note: A different item than what was shipped out is not eligible for a refund.

If you insist on returning an item against policy that is opened, unsealed, used or missing parts, the item will be held for 7 days while you are contacted and given the option of paying for return postage of the same item. It cannot be received as an return for refund in this less than new condition. If you pay for return shipping it will be sent back to you. If you opt to not have it returned to you, after 7 days it will be disposed of.

Clothing/apparel/bedding items must be totally sealed as they were received with NO opening or use or handling of any kind. A 20% restocking fee will be applied to returns in this category.

Item must be packaged adequately in order to prevent damage en route. All refunds go through Amazon.com's payment system. Returns without authorization from us (including packages marked REFUSED, RETURN TO SENDER or customers who input the wrong shipping information and the package is returned as UNDELIVERABLE) will have actual shipping charges and a 20% restocking fee deducted from your refund.
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Shipping Policies

Unless noted otherwise in the ordering pipeline, The BIG Green Slide ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

The BIG Green Slide values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from The BIG Green Slide through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from The BIG Green Slide may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from The BIG Green Slide through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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