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Welcome to Peltz Shoes. Our goal is absolute customer satisfaction. This is why we offer quality, name brand shoes in hard to find sizes and widths at great prices.

We have been providing sizes, service, savings and selection to our customers since 1957.


Have a question for Peltz Shoes?
Customer Service Phone: 877-347-4949
30 days90 days12 monthsLifetime
Positive 98% 97% 97% 95%
Neutral 1% 1% 1% 2%
Negative 2% 2% 2% 3%
Count1,5644,76712,83778,920

Returns

We want you to be fully satisfied with every item you purchase from Peltz. If, for whatever reason, you are not satisfied with your purchase, we will accept returns (sorry, we do not accept exchanges) under the following conditions:

  • Must be within thirty (30) days after date received. For our 'Reduced Return Label Service' it must be within thirty (30) days of the order date.
  • All items must be in the original, unworn, re-salable condition.
  • Merchandise with manufacturing defects will be replaced, or refunded at our discretion.
  • If merchandise is sent back as a return in unacceptable, or non-resalable condition we are not responsible for return shipping.
  • Merchandise must be returned in the original shoe box with a copy of your shipping notice, order confirmation, or packing slip.
  • There will be a $10 restocking fee per shoe box that's been taped, labeled or damaged when sent without an outer carton.
  • Freight must be prepaid within 120 days of Peltz receiving the denied non-refundable item to be shipped back to you.
  • Peltz does not offer exchanges, instead please place a new order.

Please feel free to contact our customer support at 1-877-347-4949 if you have further questions or concerns. Thank you for shopping with Peltz!

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Peltz Shoes Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Peltz Famous Brand Shoes ships via United Parcel Service ground, insured service to any United States address or by United States Postal Service, Priority Mail

Privacy and Security

Privacy Policy

We will not sell, rent or loan third parties use of or access to personal information such as your name, e-mail address, shipping address or credit card information.


Tax Information

Q:Do you charge sales tax on any item?
A:We are required by law to collect sales tax on orders shipped to addresses in Florida and South Carolina.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

FAQ's
Q: How long has Peltz Shoes been in business...can I have more information about your company?
A:Our goal is absolute customer satisfaction. This is why we offer quality, name brand shoes in hard to find sizes and widths at great prices.We have been providing sizes, service, savings and selection to our customers since 1957.

Q: Where are your retail stores located?
A: Peltz currently has six store locations in Florida. From our home page click the link at the top that says "Store Locations" for more information.

Q: I want to return my purchase. What do I do?
A: We will accept returns of unworn, re-saleable, regular price merchandise for refund, when received by us within thirty(30) days of original shipping date to you. Merchandise must be returned in the original shoe box with a copy of your order confirmation, sales receipt or packing slip. Shoe Box must Be shipped back with an outside carton. Please Do NOT tape up the shoe box to mail the product back to us.

Merchandise with manufacturing defects will be replaced or refunded at our discretion.

All returns should be sent to:

Peltz Famous Brand Shoes
10900 US HWY 19 N
Clearwater , FL 33764


Freight must be prepaid, and the merchandise must be returned in the original packaging materials. No freight charges are refundable for any reason other than a shipping error on our part.

Q:Do you ship to PO Boxes or Military APO/FPO addresses?
A:Yes, we ship to both PO Boxes and Military APO/FPO addresses via Priority Mail.

Q: How do I change or cancel my order?
A: Please contact our Customer service department at 1-877-347-4949 immediately if you need to change or cancel your order. Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel.

 

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