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Here at MOKS Retail, the customer is our #1 priority. We offer the best combination of quality services, competitive pricing, and prompt shipping.

Our team of knowledgeable Product Specialists is eager to assist you with any questions you may have. Whether you need help with a purchase, have questions about an order, or just need general information about our products, we are here to assist you.

We offer hundreds of quality products from world-class manufacturers. Everything you are looking fo...

Here at MOKS Retail, the customer is our #1 priority. We offer the best combination of quality services, competitive pricing, and prompt shipping.

Our team of knowledgeable Product Specialists is eager to assist you with any questions you may have. Whether you need help with a purchase, have questions about an order, or just need general information about our products, we are here to assist you.

We offer hundreds of quality products from world-class manufacturers. Everything you are looking for, from baby and children's toys and accessories to household decor and electronics. All of our products are brand new and factory sealed.

Just read the feedback from a few of our many satisfied customers: Wonderful quick shipper!

Product was even more beautiful than online! There's one more happy little girl in this world.

Wow! Very fast shipping and excellent quality. I am very satisfied and will shop again. Thanks!

I love them, and I know my granddaughter will find them perfect. I was pleased to find them online when I couldn't in my area.

Thank You for shopping with MOKS Retail.

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Have a question for MOKS Retail?
Customer Service Phone: 866-812-8262
30 days90 days12 monthsLifetime
Positive 93% 93% 95% 96%
Neutral 3% 2% 1% 2%
Negative 4% 5% 4% 3%
Count5881,9924,961242,722

If you have changed your mind, we need to have the product back, postmarked within 30 days of receipt. All returns must be in their original condition, including all parts, instructions and packaging.

Please include a copy of your packing slip with your return and note your reason for return in the space provided on the back. Merchandise must be returned with appropriate shipping packaging to ensure the item is returned in good condition. We do ask that you please not affix shipping materials to the manufacturers packaging unless absolutely necessary.

Any shipping method may be used for your return. We do not offer return shipping labels for return merchandise. We do suggest all customers retain a copy of their return tracking information or postal receipt.

Your return or exchanged merchandise may be shipped to:

MOKS Retail Exchange & Refund Department

8250 NE Underground Dr.

Pillar 156G

Kansas City, Missouri 64161

If we sent the wrong item or the wrong quantity, or if you do not receive your shipment, please contact us immediately. We would be happy to assist you with a resolution.

Defective or damaged items need to be reported within 10 business days of receipt to MO KS Retail or the Manufacturer of your product. Most manufacturers would be happy to assist with warranty repair or replacement directly. We would be happy to assist if necessary.

We will only ship to the address you provide for us on your order and we will not make any changes to your address once the order is approved.

Please allow 5-7 business days for returns to be processed once they are received at our facility. Refund will be for the item price only and we do not offer refunds for shipping.

We ask that you please verify that any item you are returning to us meets the requirements listed before returning the package.

Contact this seller Phone:866-812-8262


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


MOKS Retail Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies


Privacy and Security

Privacy Policy



Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from MOKS Retail through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from MOKS Retail may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from MOKS Retail through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Frequently Asked Questions:

Where are you located?

We are located in Kansas City, Missouri.

What are your hours of operation?

Our hours of operation are from 8am until 5pm CST, Monday through Friday. Please note that we are closed on weekends and holidays.

Do you ship internationally?

At this time, we only ship within the Continental United States and we do not ship to PO Box or Military addresses.

What shipping carrier do you use?

We use USPS or UPS for all of our deliveries.

How long until my order ships?

Orders usually ship within 1-2 business days once the order is placed. Please note that some orders might be delayed due to shipping regulations.

Are your items new, used or refurbished?

All of our items are new and in factory sealed condition.

Where is my order?

You may use your tracking number provided in your email confirmation to inquire about your package directly with USPS or UPS. If you need, assistance please contacts us directly and we would be happy to help.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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