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Why Shop With Us?

When you shop with Rover Store, you'll choose from brand-name products found in traditional retail stores — the industry's top names — at prices simply not possible anywhere else. But that's just the beginning. You'll find emerging technologies as well, because at the end of the day, we love what we sell.

About The Company

Rover Storewas established in 2002 to serve the needs of worldwide online users, and today we are one of the industry's top internet retailers. Our suc...

Why Shop With Us?

When you shop with Rover Store, you'll choose from brand-name products found in traditional retail stores — the industry's top names — at prices simply not possible anywhere else. But that's just the beginning. You'll find emerging technologies as well, because at the end of the day, we love what we sell.

About The Company

Rover Store was established in 2002 to serve the needs of worldwide online users, and today we are one of the industry's top internet retailers. Our success has been built on a simple principle: take care of every customer like they were a member of our family.

From the beginning, our top priority was to provide the best customer care and to help our customers understand how technology could help them. We stock our web site with the latest products, the best deals---and plenty of information to help you decide for yourself.

Just because we offer the industry's lowest prices possible doesn't mean we skimp on service. In fact, it is because we take care of our customers—and you continue to support us with your business—that we're able to use our buying power to get you the best deals.

So when you contact us or log onto our web site, you're doing business with a company that is enthusiastic about high end fashion, electronics, and about matching our customers with the items that they need. And we intend to continue serving you. Every day.

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Contact this seller Phone:888-802-1141


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Rover Mall Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Confirmation Emails
We send a shipping confirmation email when all or part of your order leaves our warehouse. We will also send you a shipping confirmation email after all packages in your order have shipped.
Shipping in Multiple Packages
If your order includes several items, they may ship separately and at different times. So that we can get your purchases to you as efficiently as possible, items which ship from the same location are grouped together. One shipment may arrive as several different packages based on the size or when items are ready to be shipped. Our shipping confirmation emails will let you know how much of your order has shipped and how much remains to be shipped.
Shipping notes:
After we ship your order from our warehouse, we will send a shipping confirmation email.
We will send you a final shipping confirmation email after all packages have shipped.
Orders with multiple items may ship separately and at different times.
We do not offer shipping on Saturdays, Sundays or holidays.
Most items are available to ship in 1-2 business days.

Privacy and Security

Privacy Policy

Rover Mall values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Rover Mall through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Rover Mall may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Rover Mall through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Returns & Exchanges

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned. A pickup and/or restock fee may apply.

Return Within Amount of Credit
0 to 30 days from receipt of merchandise 100% of purchase price
31 to 60 days from receipt of merchandise 80% of purchase price
61 to 120 days from receipt of merchandise 60% of purchase price
181 + days from receipt of merchandise 0%

Merchandise returned more than six months after the delivery date will be shipped back to you at your expense.

If delivery of a package is refused by the recipient, Refusal Fees will apply to cover shipping & handling.

If the item returned had Free Shipping we will deduct a standard fee to cover our shipping & handling expense.

Damages 
If your Item is found to be damaged upon delivery, please keep all of the packaging material and email us within 3 days of delivery. 

Lost Package
Please notify us about non delivered packages within 5 days of the Estimated Delivery Date provided to you by Amazon.
We don't accept non-receipt complaints 30 days after purchase date.

International Shipments
Recipients of orders shipped outside USA are fully responsible for all import charges such as Brokerage, Duties, Taxes etc. and are required to accept delivery of the package being shipped. Failure to accept such deliveries may result in the package being abandoned and no credit refunded to their account.  

Returning Merchandise By Mail

Rover Store
4307 Henninger Ct
Chantilly, VA 20151-2953

Toll Free: (888) 802 1141
Fax: (703) 657 2666

Products returned for exchange must be in new condition and received within 30 days of the invoice date. We reserve the right to refuse the return or charge an additional fee for damaged returns. US $8.00 will be charge for returns without RA#!
Please add the RA number in your package for a faster exchange or refund processing!

Please allow 2 to 5 days for the processing of your return.


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