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We strive to have the best online customer service for all of our customers.  We have a wide array of products.  Our assortment of inventory covers all ages.  We have arts, crafts, science, novelties and every other category you would find in a great specialty toy store.

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Positive 94% 87% 89% 95%
Neutral 0% 7% 4% 2%
Negative 6% 6% 7% 3%
Count16675084,898

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Specialty Toy Store Shipping Rates


Listed below are shipping details for Specialty Toy Store, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
One-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item $0.00 $0.00 $0.00 $0.00
  per Weight (lbs) $2.49 $5.99 $9.99 $14.99
  per Shipment $7.49 $11.99 $29.99 $39.99
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $2.49 $2.49 --- ---
  per Shipment $7.49 $11.99 --- ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $4.50 $6.99 --- ---
  per Shipment $9.99 $14.99 --- ---
Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $4.50 $6.99 --- ---
  per Shipment $9.99 $14.99 --- ---
US Protectorates Street ETA 4 - 8 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $1.25 $1.99 --- ---
  per Shipment $7.99 $12.99 --- ---
US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $1.25 $1.99 --- ---
  per Shipment $7.99 $12.99 --- ---
APO/FPO Street ETA 18 - 32 business days 8 - 16 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $3.49 $4.99 --- ---
  per Shipment $7.99 $17.99 --- ---
APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $3.49 $4.99 --- ---
  per Shipment $7.99 $17.99 --- ---
Canada ETA 5 - 10 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $6.95 $6.99 --- ---
  per Shipment $15.95 $17.99 --- ---
Europe ETA 10 - 20 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $12.95 $19.99 --- ---
  per Shipment $24.95 $39.99 --- ---
Asia ETA 10 - 16 business days 2 - 5 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $12.95 $19.99 --- ---
  per Shipment $29.95 $39.99 --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days 2 - 5 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $12.95 $24.99 --- ---
  per Shipment $29.95 $39.99 --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

The shipping policy at the Specialty Toy Store is simple.  We have a two day maximum handling process.  That means that your order will go out within two business days.  Each order will be confirmed and you will receive an email with the tracking number or delivery confirmation number from your order the day it ships.  There will be no doubt if your order has shipped or not.  All expedited shipping is shipped either Priority Mail or Express Mail via the United States Post Office, FEDEX 2 Day, or UPS 2 Day.  Most packages will be sent through the USPS.  All standard shipping will be shipped via UPS, FEDEX, or USPS.

Privacy and Security

Privacy Policy

The Privacy Policy at the Specialty Toy Store is simple.  We do not disclose any information about you or your order to anyone.  Your information will not be used to contact you for any other reason besides the order you have made.  If there are any questions please contact us by phone or email.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Specialty Toy Store through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Specialty Toy Store may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Specialty Toy Store through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Return Policy

Returns

Please contact us through our Amazon Store concerning all returns to receive a Return Authorization Number. Without a RA# returns will not be accepted. We can only accept products in the same condition as they were sent out.  If product is not in resellable condition, it will not be accepted.  Exceptions are made but must be approved through the returns department and an RA# must be issued. Packages received without an RA# will not be processed for credit.  Returns are only accepted up to 30 days of original sale.  Thanks, Special Toy Store

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