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Swisswatch4me buys and sells only NEW and genuine brand name watches at a substantial discount from the manufacturer's suggested retail price. Watches we sell are covered by their respective manufacturer's warranty, which guarantees their authenticity and the coverage of any repair or service by the manufacturer for the duration of the warranty period.

 We do not sell used, refurbished, store returns, factory seconds or replica products. We buy our watches direct from the distributors, industry...

Swisswatch4me buys and sells only NEW and genuine brand name watches at a substantial discount from the manufacturer's suggested retail price. Watches we sell are covered by their respective manufacturer's warranty, which guarantees their authenticity and the coverage of any repair or service by the manufacturer for the duration of the warranty period.

 We do not sell used, refurbished, store returns, factory seconds or replica products. We buy our watches direct from the distributors, industry wholesalers or from other authorized dealers.

All our watches are authentic, genuine, and new and have the original manufacturer's serial number and come complete in the original packaging, original box, warranty and instruction manual when applicable.

All of our Luxury Time Pieces are hand set by a master setter (not machine set) and are usually rare or limited edition.

 We make every effort to keep our inventory updated and have every item listed in stock. However, because of unforeseen circumstances a few items maybe out of stock at the time you place an order, in that case, we will, at our discretion, either contact you for instructions, cancel your order and notify you of such cancellation or advise you of the wait time for the item to be back in stock, in which case, you can decide to wait the time period or choose to be refunded. Some high end Swiss watches are not readily available and it can take up to 4 to 5 weeks for shipment from Switzerland.

 Despite our best efforts, a small number of items in our online catalog may be mispriced. If an item's correct price is higher than our listed price, we will at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please report any imperfections or discrepancies within 24 hours of receiving the item.

SwissWatch4me Tax Information

 By law, items shipped within the state of California will be charged state sales tax of 9.00%. Sales tax is not applicable on orders shipped anywhere outside the state of California.

 Warranty

The majority of our items listed in our online catalog come with manufacturer's warranty; some items come with our 2 years warranty.

Items with manufacturer's warranty should be sent to the manufacturer for any repair or service covered under the warranty, others should be sent to us.

Customs/Import Duty

We ship worldwide; Customs duty, import duty or taxes of any sort imposed by the authorities in the country of the buyer, are the sole responsibility of the buyer. Please note: most customs authorities in most countries will impose duty even if the item has not cleared customs or is refused by the buyer, in this case the item will be abandoned and the buyer will have no claim for reimbursement or any other claim.

 Please check customs regulations in your country before ordering.

Refunds

Returns are allowed within 30 days from shipment date, all returns must be in their original condition and include the entire paper work and warranty card. NO EXCEPTIONS. Any item returned showing the slightest blemish or signs of wear or missing protective films or any of the paper work will be rejected. Shipping charges for returned items are the responsibility of the buyer.

 Exchanges

We can only replace the exact item and version you ordered, and you are responsible to return the item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.

Restocking Fees

 We do NOT charge restocking fees provided the item is returned in its original condition (including all manuals warranty card and price tag etc.)

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


swisswatch4me Shipping Rates

 

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We ship worldwide, Customs duty, import duty or taxes of any sort imposed by the authorities in the country of the buyer, are the sole responsibility of the buyer. Please note; most customs authorities in most countries will impose duty even if the item has not clear customs or refused by the buyer, in this case the item will be abandoned and the buyer will have no claim for reimbursement or any other claim. Please check customs regulations in your country before ordering.

Privacy and Security

Privacy Policy

swisswatch4me values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from swisswatch4me through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from swisswatch4me may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from swisswatch4me through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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