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AEG WIRELESS

AEG Wireless is your ultimate destination for the best deals on today’s hottest GSM smart phones. With over 15 years in the industry, we strive to offer our consumers competitive pricing with even better customer service. Since AEG Wireless holds no commitment to any particular wireless carrier, we are able to offer the most diverse selection of phones (GSM Unlocked for international use), Bluetooth headsets and general accessories. Our customers are our top priority and our customer service tea...
AEG Wireless is your ultimate destination for the best deals on today’s hottest GSM smart phones. With over 15 years in the industry, we strive to offer our consumers competitive pricing with even better customer service. Since AEG Wireless holds no commitment to any particular wireless carrier, we are able to offer the most diverse selection of phones (GSM Unlocked for international use), Bluetooth headsets and general accessories. Our customers are our top priority and our customer service team makes sure to take each and every customer into account on a personal level. 

AEG Wireless offers a 24-48 hour shipping period and strongly sticks to this commitment to offer our customers a rapid shipping experience to be able to receive their product in a satisfying time. All of our products are stocked either in-house or Fulfilled By Amazon.

To learn about our Shipping, Returns and Privacy & Security policy please read the information below to better understand how we work.
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Customer Service Phone: 718-513-0570
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Privacy and Security

Privacy Policy

AEG WIRELESS values the privacy of your personal data.


Tax Information

Currently per state law we charge the applicable sales tax to customers in NY state.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Contact Us:

Our customer service and satisfaction is our main priority

Feel free to contact us (To find out the right time to call read below)
Office #: 718-513-0570

Hours of Operation
Monday - Thursday: 10:30AM-6:00PM
Friday: 10:30AM - SUNDOWN
Saturday & Sunday: CLOSED



Return Policy

Return Policies: Please Read Before Ordering

AEG Wireless offers a 30 day return policy/warranty for defective items and a 14 day return policy for any other reason. All phones are subject to a restocking fee.

Any item that needs to be returned, needs to be done so within 14 business days from the date that the buyer receives the item, and must be shipped back to us at the buyer’s expense. After 14 days, we will not accept any returns or issue any refunds, no matter what the issue is, unless the phone is defective.

If the phone is defective, we will accept it back up to 30 days from the date of delivery and issue a full refund, providing all of the accessories and manuals are present.

Our 30 day full return policy only applies to defective items, or if you received the wrong phone, by a mistake on our end. For any other reason, the phone must be shipped back within 14 days of the delivery date and the buyer will be charged anywhere from a 20% to 50% restocking fee, which will be deducted from the refund amount.

There is no return acceptable if the phone has any physical damage or has been rooted, even within the 14 day return period; this includes: cracked screen, dents, heavy noticeable scratches and water damage. In this case, the phone can be returned to the customer, at the customer’s expense.

 A 25% restocking fee will be charged to the buyer, if the phone is not in brand new condition and is not resell-able as brand new. This includes: missing plastic bags, heavily damaged boxes/packaging or writing on the box, screen protector is missing on the screen or is extremely dirty and/or any missing accessories, etc.

A 10% restocking fee will be issued to the buyer, if the package is returned back to the seller as not deliverable, returned to sender for any reason, if the buyer refuses to sign for the package or wrong address, etc. . .

 ***All unlocked phone features are not 100% guaranteed to operate with all locked carriers. Each carrier has their own settings and unique frequencies. Please do your research or call us for help with finding out if the phone you are interested in is, 2G, 3G or 4G suitable for your phone carrier, before placing the order.

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If AEG WIRELESS offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

  • You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card.



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