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About Us

Welcome to TimeZone123 an affiliate of The Watch Gallery, LLC, the wholesale source of watches and accessories for everyday people. All our watches are brand new and are 100% authentic.

We are Authorized Retailers for CROTON, INVICTA and WENGER and any of their watches we sell comes with the Full Manufacturer's Warranty. (Sometimes the listing may say otherwise, please disregard).

All our Victorinox / Swiss Army watches come straight from the manufacturer and any of their watches we sell...

About Us

Welcome to TimeZone123 an affiliate of The Watch Gallery, LLC, the wholesale source of watches and accessories for everyday people. All our watches are brand new and are 100% authentic.

We are Authorized Retailers for CROTON, INVICTA and WENGER and any of their watches we sell comes with the Full Manufacturer's Warranty. (Sometimes the listing may say otherwise, please disregard).

All our Victorinox / Swiss Army watches come straight from the manufacturer and any of their watches we sell comes with the Full Manufacturer's Warranty. (Again, sometimes the listing may say otherwise, please disregard).

Watches do not merely tell time they make a statement about the wearer and everyone is entitled to a quality watch that matches the mood of the moment. What is good on a casual day may not fit the bill at a more formal affair.

This philosophy seems to have worked well. What began as a small home based business quickly grew into a major player in the retail online watch and accessories industry with an annual growth rate of over 300% and a large percentage of repeat customers.

This growth can be attributed to the company philosophy of providing:

  • only brand-name authentic high quality products
  • only first quality brand new (not refurbished) products
  • only the very latest styles from classic to trendy and casual to dressy
  • always the largest selection of major well known brands
  • extremely low prices with some discounts of up to 90% off retail
  • first rate customer service as priority # 1

TimeZone123 accomplishes all this by aggressively searching the market for both the latest styles and the lowest prices. We purchase very large quantities and pass the savings on to our customers.

We do offer deep volume discounts. Please contact us below or call 1.888.928.2485 - M-F - 9-5 - E.S.T.

Please remember - Customer Satisfaction is our # 1 Priority. Shop with confidence.

Thanks for stopping by. We look forward to adding you to our long list of very satisfied customers.

The Folks At
TimeZone123
"Making Time Affordable"

 

Contact Us:

You may contact TimeZone123:

  • Phone at: (888) WATCH-85 - (888) 928-2485 - M-F - 9-5 EST
  • email: Contact Seller thru Amazon

Thank you for your interest.  We look forward to adding you to our long list of satisfied customers.

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Quality Guarantee & Return Policy:


At The Watch Gallery, Your Total Satisfaction is our # 1 Priority. All our products are carefully inspected prior to shipping to assure that they are in brand new and properly functioning condition.

Urgent: Please do not discard any packaging materials, tags and links until you are sure that the watch functions properly and you are keeping it.  These will have to be returned with the watch.

Please check the item carefully upon receipt.

If the item came physically damaged, or not as described, you must notify us within three (3) days of receipt and we will immediately authorize the return. 

If the item is as described and did not come physically damaged and is not currently physically damaged, but the movement is defective, even though it was slightly worn, please let us know within ten (10) days of receipt and we will also authorize the return. Again, please do not discard any packaging materials, tags and links until you are sure that the watch functions properly.  These will have to be returned with the watch.

If the item is non-defective and it is unworn and in brand new condition but you are not completely satisfied with your purchase, you have thirty (30) days from date of receipt to request an exchange or return as per conditions indicated below.  

All non defective returns and exchanges are subject to the following conditions:

1. Product must be in new, unworn condition with no physical changes such as scratches or removed links.

2. All packaging material and tags, if supplied, must be intact.

3. A Return Authorization Number must be requested within thirty (30) days of receipt via e-mail and must be clearly included in all returns.  Product must then be shipped back to us within seven (7) days of receiving the Return Authorization.

4. If you are requesting an exchange because you prefer a different watch, the reshipping cost is $4.00 in the USA, $18.95 to Canada and $39.95 International.

5. If you are requesting a refund for a non-defective watch we will refund the cost of the watch (not including shipping and handling costs).

Please understand that we are bound by our suppliers to the above conditions.

All ongoing correspondence regarding returns must be addressed through the Amazon e-mail services via contact seller. Please make sure to include the Order Number and Reason for request. Please do not e-mail to any other address.

TimeZone123 and The Watch Gallery, LLC is not responsible for any lost or damaged returns. For your own protection, please purchase tracking and insurance.

Please allow seven (7) days from our receipt of item for us to ascertain that the return complies with the above. We will then gladly issue the appropriate return or exchange.

If your request meets the above criteria, Please Send Your Product To:

The Watch Gallery,  LLC
Attn: Return Department
428 Clifton Ave - PMB # 115
Lakewood, NJ  08701

Please make sure to clearly include the Order Number, the Return Authorization Number and Reason for Return. (Preferably send us a copy of our return authorization e-mail with your package).  If these are not clearly included, we sometimes do not know who sent it.

Contact Us:

You may contact TimeZone123

Phone at: (888) 928-2485 - M-F - 9-5 EST

e-mail: Contact Seller on Amazon

Thank you for your interest.  We look forward to adding you to our long list of satisfied customers.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



TimeZone123 Shipping Rates

Shipping & Handling:

Destination      

First Item

Each Additional Item

USA:

  $7.95

  $6.45

Canada:   $18.95   $8.95
International:   $39.95   $10.95
Expedited:USA   $9.95   $6.45

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Shipping & Handling:

Destination      

First Item

Each Additional Item

USA:

  $7.95

  $6.45

Canada:   $18.95   $8.95
International:   $39.95   $10.95
Expedited:USA   $9.95   $6.45

Privacy and Security

Privacy Policy

Privacy & Security
Amazon.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

In addition, we want you to be aware that Amazon.com will provide TimeZone123 with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to TimeZone123's Privacy Policy.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from TimeZone123 through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from TimeZone123 may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from TimeZone123 through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


FAQs

General Questions:

Q. Are all the watches authentic?
A. All of our watches are 100% authentic name brands as advertised. Some of the brands we offer are: Armitron, Bulova, Croton, Fossil, Guess, Invicta, Kenneth Cole, Lorus, Lucien Piccard, Nike, Pulsar, Seiko, Skagen, Swiss Army, Timex, Wenger & Zodiac.

Q. Do you sell used or refurbished watches?
A. We sell only brand new, quality name brand merchandise.

Q. How come my e-mails are not answered immediately?
A. We thankfully sell hundreds of products daily. Typically, we average one e-mail per product sold and respond on a first come first served basis. We try to give each customer the personal attention they deserve. As you can imagine this takes time. We also like to enjoy our nights and weekends just like everyone else. The typical response time for an e-mail received M-F - 9-5 - EST is between 1 to 36 hours. (Friday's mail may sometimes not be received until Monday.) We appreciate and welcome all your comments and suggestions. We answer all correspondence.

Q. Do you offer a warranty?
A. We offer whatever manufacturers warranty applies to each particular item. Please see product description.

Q. How do I know if the watch I choose will fit me?
A. We list all the vital measurements for each watch that we sell. Among these statistics are the watch face size and the maximum size wrist that it will fit tightly. In order to measure your wrist, circle your wrist with a measuring tape. Then add another 1/8 - 3/8 of an inch to that number depending on how loose a fit you like.

Q. What do I do if the battery is dead on arrival?
A. We carefully inspect all watches prior to shipment to make sure they are functioning correctly. Unfortunately there is no way to know if a battery is about to die without opening the watch and testing it. At your request, we can either send you a new battery or you can send the watch back for us to replace the battery.

Q. What is your Contact Information?
A. You may contact us:

    • Via Phone at: (848) 525-0066 - M-F - 9-5 EST
    • Via mail at: The Watch Gallery, LLC - 428 Clifton Ave PMB # 115 - Lakewood, NJ 08701

Shipping & Handling Questions:

Q. How do you ship?
A. We ship via U.S.P.S. First Class Service. In the USA, only upon customer request, we will ship Priority Mail for an additional $3.00 above the standard shipping and handling charges.     

Q. How long after I pay will you ship?
A. We generally ship within 1-2 business days of receiving payment. From the time we ship, please allow 7-10 days on domestic orders and at least thirty days, due to customs delays, on international orders. This time frame is beyond our control.

Q. Are the Shipping & Handling Rates the actual cost of the shipping itself?
A. As is clearly stated, part of the cost is the handling which covers our cost of storing the merchandise, packaging and maintaining a staff to send out the items in a timely fashion. These are part of our costs that enable us to offer our customers the lowest prices.

Thank You.

  

Watch Warranty Information

Brand                          {X}-year {type of} warranty
Akribos XXIV             Manufacturer 2 Year International Warranty
Armitron                      Manufacturer Lifetime Limited Warranty
BCBGMAXAZRIA    TimeZone123 - 1 Year Limited Warranty
Bedat & Co                  TimeZone123 - 1 Year Limited Warranty
Bulova                          Manufacturer 3 Year Limited Warranty
Caravelle by Bulova     Manufacturer 2 Year Limited Warranty
Croton                           Manufacturer Lifetime Limited Warranty
Croton CX2                   Manufacturer Lifetime Limited Warranty
Disney                           Manufacturer 5 Year Limited Warranty
DKNY                           TimeZone123 - 1 Year Limited Warranty
Essential by ABS           Manufacturer Lifetime Limited Warranty
Fossil                             TimeZone123 - 1 Year Limited Warranty
Giorgio Armani             TimeZone123 - 1 Year Limited Warranty
Guess                             TimeZone123 - 1 Year Limited Warranty
Invicta                            Manufacturer 1 Year Limited Warranty
Kenneth Cole New York  Manufacturer 2 Year Limited Warranty
Kenneth Cole Reaction    Manufacturer Lifetime Limited Warranty
Lorus                              TimeZone123 - 1 Year Limited Warranty
Lucien Piccard                Manufacturer 5 Year Limited Warranty
Manhattan by Croton      Manufacturer 1 Year Limited Warranty
MMA Cage Fighter         TimeZone123 - 1 Year Limited Warranty
Pulsar                               TimeZone123 - 1 Year Limited Warranty
PUMA                              TimeZone123 - 1 Year Limited Warranty
Seiko                                TimeZone123 - 1 Year Limited Warranty
Skagen                             TimeZone123 - 1 Year Limited Warranty
Swatch                              TimeZone123 - 1 Year Limited Warranty
Tommy Bahama               TimeZone123 - 1 Year Limited Warranty
Victorinox Swiss Army    Manufacturer 3 Year Limited Warranty
Wenger                              Manufacturer 3 Year Limited Warranty
Wenger Swiss Military     Manufacturer 3 Year Limited Warranty
Wittnauer                          TimeZone123 - 1 Year Limited Warranty
XOXO                               Manufacturer 10 Year Limited Warranty
Zodiac                               TimeZone123 - 1 Year Limited Warranty

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