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We are a small business based in St. Louis, Missouri that specializes in hard to find Toys, Electronics, and Home Needs. We have plenty of staff on hand to make sure your items are shipped out quickly. We strive to provide the best items and the best customer service around. If you have any questions for us or would like to know more about any of our products, please feel free to contact us through Amazon's "contact this seller" system.

It is important to note that once an order(s) is placed, yo...

We are a small business based in St. Louis, Missouri that specializes in hard to find Toys, Electronics, and Home Needs. We have plenty of staff on hand to make sure your items are shipped out quickly. We strive to provide the best items and the best customer service around. If you have any questions for us or would like to know more about any of our products, please feel free to contact us through Amazon's "contact this seller" system.

It is important to note that once an order(s) is placed, you only have 30 minutes to cancel your order(s). To ensure on time delivery, all orders placing through us on Amazon.com will be fulfilled and undergoes the shipping process very promptly. Once your order(s) are already in the shipping process they can no longer be modified.

Intellectual Property Disclaimer

We sell authentic products purchased from reputable sources. We strive not to infringe the intellectual property rights of those who create the products listed in our catalogue.

If, however, you believe that any items listed in our catalogue violate your intellectual property for any reason, please contact us via contact the seller link.

It is our policy to remove any allegedly infringing products from our catalogue while we investigate any intellectual property issues that have been brought to our attention.

In order to help us remove any items related to your allegations during our investigation, please provide the listing information i.e. ASIN for any items in our catalogue of which you are complaining along with detailed information regarding the intellectual property you believe is being infringed upon.

Additionally, please also provide direct contact information for the person who is responsible for the resolution of your claim.

Our goal is to ensure Customer satisfaction and returning buyers.

To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

Thanks,

STL PRO, Inc.

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We really appreciate your business and look forward to working with you to make sure you are fully satisfied.

Electronics need to be returned within 15 days of delivery. All other items need to be returned within 30 days of delivery. 

Grocery items, Personal Care Items such as diapers, Foot Massagers, Body & Beard Trimmers, and Skin Care items such as baby wipes cannot be returned.

DVDs, CDs, Software & Video games cannot be returned if opened, unless defective.

All iPads, Tablets, and Computers cannot be returned if opened, unless defective.

Computers that are opened and defective must have all passwords removed in order to return to the manufacturer.

Any item being returned as defective will be tested and inspected upon receipt.

All returned items that are not defective, wrong items, or damaged are subject to a 15% restocking fee. Since most items are shipped at our expense to the customer, the customer will be responsible for return shipping.

If you requested to cancel your order after 30 minutes, and we were unable to do so, your return will be subject to the above charges. We work hard to process and ship items quickly for our customers.

Please contact us prior to returning an item, and a return label will be emailed to you. Please include the order number for all items.

If a prepaid label is sent to you, the item must be dropped off and scanned by the carrier within 10 days of receiving the label. Prepaid return labels will automatically become void after 10 days, so please drop off your item with the carrier before that time. 

If your item arrives damaged/defective due to shipping please contact us right away and do not discard any of the packing material. We will issue a prepaid label.

If you return an item that arrived in tact, with parts missing or not including all original parts, and the manufacturer box, we cannot issue a refund or replacement.

We are a small business, and thus are not always able to be specifically approved by all major manufacturers to be an authorized re-seller of their brand.  We are not authorized re-sellers for ONLY the following Brands, and thus the manufacturer's warranty is not valid on these specific brands only:

Advanced Graphics; Asmodee; August Home, Inc; Blooming Bath; Boppy; Bissell Homecare, Inc; Bumbo Distribution USA; Capital Brands; Creative Outdoor Distributor; Crayola Properties, Inc; Dreambaby / Tee-Zed; Euro Pro (Operating LLC): Shark & Ninja Lines, Ninja Master Prep Professional Blender/Chopper; Epson America, Inc.; Evenflo; GoldieBlox ; Hamilton Beach; J.L. Childress (J Elle); Kolcraft Enterprises, Inc; LaRose Industries, LLC / Cra-Z-Art; Linksys / Belkin; Misfit Wearables / Misfit Shine; Modarri; Munchkin; Nesco; Nest; Netgear; OnTel Products Corporation; P3 International; Pangea; Positec USA Inc; Phil & Teds; Sphero, Inc; Step2; Smart Toys and Games, Inc; Summer Infant (USA), Inc; Thoughtful Brands; Tot Tutors; Tristar Products, Inc; Val Dept; Winix; Wolfgang Puck; WowWee Group Limited; MGA Entertainment, Inc;

However, our return policy is still applicable on everything we sell, and please note that all items we sell are Brand NEW and SEALED in the Retail Box. We don't sell any used or refurbished items. 

We really appreciate your business and look forward to working with you to make sure you are fully satisfied.

Thanks,

STL PRO, Inc.

Contact this seller


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


STL PRO, Inc. Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Please remember sometimes it can take Amazon up to 72 hours to process your order if any of your information is incorrect or your credit card is expired so please make sure everything is correct to make sure your order gets to us as soon as possible.

PLEASE NOTE:  Expedited is NOT overnight shipping. 

We will do everything in our power to get your order to you before CHRISTMAS, but as it gets closer to Christmas, please be sure to choose the correct delivery options to help ensure your order will arrive on time.

Holiday Season Cancellations:

As stated above, we do everything we can to get your items to you as soon as possible. During the Holiday Season:

  • Orders enter the processing stage within 30 minutes of receiving your order and can NOT be canceled. 

Privacy and Security

Privacy Policy

STL PRO, Inc. values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from STL PRO, Inc. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from STL PRO, Inc. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from STL PRO, Inc. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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