In 2017, we will be celebrating the 30th Annivesary of our Parent Company - founded in 1987.
At Galactics, you'll find a large selection of general merchandise including consumer electronics, computer accessories, software & video games, home goods and so much more, all at super low prices.
Savvy shoppers come to us, instead of the big box stores for great products at discount prices. Since our founding 30 years ago, we remain committed to superior customer care.
Nice item and fast shipping
By pinoyballer on May 1, 2017.
I sent this to my parents and they only received the Aerating Pourer without the wine preserver or stoppers. I have not contacted the seller but I will be doing... I sent this to my parents and they only received the Aerating Pourer without the wine preserver or stoppers. I have not contacted the seller but I will be doing that now. Read more Read less
By Jennyloveshersol on May 1, 2017.
This is my second charger of this kind, takes awhile to bring it to it's full charge but it does the job when I need to charge any of my devices. Its nice havin... This is my second charger of this kind, takes awhile to bring it to it's full charge but it does the job when I need to charge any of my devices. Its nice having different plugs for several devices all packed in this easy to carry package and it's easy to store in my work carry luggage or suitcases. This is a must to have and price is great, get one for yourself and someone else. Read more Read less
By Amazon Customer on May 1, 2017.
Drives work as I would have expected. No issues to date.
By Cort Collins on May 1, 2017.
product as described and arrived in fine shape
By soundman on May 1, 2017.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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Galactics's Return Policy:
Not all orders can be cancelled
Amazon does not mark orders as shipped until the carrier has updated the tracking. If you request to cancel your order - it may have already been processed and packed for shipping. Due to Galactics’ quick order turnaround time - we cannot guarantee that your order can be cancelled before it ships out.
Claims of Non-Receipt
Any instances of Non-Receipt, or lost packages or deliveries, must be reported within 30 days of the purchase date. Customers must allow for the carrier to investigate these shipments, and provide any follow up information or responses to Galactics and the carrier that are required as part of these investigations. Galactics cannot assist customers that are using Freight Forwarding companies to ship their merchandise a second time to another location.
Please Note: Galactics is obligated to ship to the address that you provide to Amazon on your order. We are not authorized to change the shipping address information in any way. Galactics is not responsible for orders that delivered successfully to an address(es) – that are no longer considered valid by you (we will only ship to the address given to us by Amazon).
The customer is responsible for determining if the product(s) ordered suits their needs.
Returns must be requested within 30 days of the purchase date, have all original packaging, software, booklets etc. in resalable condition; free of any marks or damage. All packaging materials must be retained and returned with the item.
Returns sent to Galactics must be pre-approved and be issued a RMA (Return Merchandise Authorization) number. Customers are not permitted to ship items back to the original shipping address without a Return Authorization number. The customer is responsible for returning the item that was authorized for return and originally purchased from Galactics. Customers that return items other than what was authorized for return - or that have different serial numbers, not purchased from Galactics, will not be refunded. Unauthorized returns will be considered abandoned and will not be credited. The customer will be responsible for shipping charges to return the package to them.
Rebated items cannot have been submitted for rebates - all forms and Proof of Purchase materials must be returned. The UPC bar code and/or rebate sticker must be intact on the box.
Return requests for items reported as defective or “not as described” must be submitted within 14 days after the delivery date and part of the original return request. Return requests for items reported as damaged must be requested within 24 hours of delivery. Customers must allow for the carrier to claim the item from the delivery address if required by the carrier’s own policies.
Galactics has a restocking fee of $5.00 or 20%* per item, whichever is greater, on all returned items. Orders can be cancelled until they are in process. After an order is in process it becomes a return and is handled as such. The restocking fee also applies to refused orders, orders returned due to incomplete or incorrect addresses or returned as undeliverable by the shipping company.
* On some select items that have become damaged through use or misuse, are now missing parts, opened, not in the original condition, or have obvious signs of use but not due to a Galactics error - Galactics reserves the right to charge a Restocking Fee from 50% - 80% of the purchase price, depending on the condition of the item. This includes motherboards and other computer components that have had bent or damaged pins or contacts. The manufacturers of these items assure they are properly aligned prior to packaging the items, and the bending or damage to these components is due to installation error.
Returned materials must be received within 15 days of the issuance of the RMA or the RMA is to be considered canceled and will not be reissued, extended, or renewed.
Customers are responsible for Return Shipping.
Galactics does not provide prepaid mailing labels or reimbursement for shipping costs. The customer is responsible for ensuring the shipment arrives at the return location in the condition it was sent or described in the original return request. Returns lost in transit are the responsibility of the customer.
All returns must be inspected and processed before providing resolution.
Every return will be inspected to ensure it is the correct item being returned and for the condition of the item as claimed in the original return request. Galactics does not cross ship merchandise, or refund items in transit for return. Substantiated claims of defect, damaged, or “not as described” are eligible to receive waiver of the restocking fee. In the event of an unsubstantiated claim, the return will be considered an unwanted item. Galactics may conduct an independent investigation of the item, or may choose to consult with manufacturer representatives to determine if the claim of defect is substantiated.
Some items are not returnable to Galactics.
These are items where the manufacturer’s warranty is in effect. For example: software that has been registered or activated. Or, where opening the package results in damage to security seals or the packaging itself and electronic devices of any kind including, but not limited to:
Computers, laptops, tablets, printers, phones and related equipment, monitors, projectors, screens, display devices, televisions, video players, memory, hard disc drives, solid state drives, storage devices, music players, cameras, copy machines, laminators, calculators, scanners, GPS units, bags, "skins", cables, Pelican cases, and any kind of POS Equipment including but not limited to scanners, card readers, cash registers, register displays, and cash drawers.
In the case of these and other items the manufacturer's remedies will need to be pursued and the manufacturer's warranties supersede any other warranties. Many items, if opened, are either not returnable or may be returnable for a one-to-one replacement with the same product. The items may include software, consumables such as ink, paper, films, tape, batteries, labels, blank media, bulbs and similar items.
Pricing & Competitor's Prices
All prices and product availability are subject to change without notice. Please note, Galactics doesn't offer price protection. Due to the nature of our business, the price you pay today may be different at a later date or time. Additionally, Galactics does not offer price matching to other sellers’ or companies’ pricing before or after a sales.
Shipping is Non-refundable.
If a return is made of an item that shipped with free shipping, the normal shipping charges for the shipping method used will be deducted from any refund. Substantiated claims of defect, damaged, or “not as described” are eligible to receive waiver of this original shipping fee.
Shipping Charges for Undeliverable or Refused Packages.
Customers are required to provide accurate shipping information for their order to delivery successfully.
If an order shipped via One Day, Two Day, or Expedited Shipping Options, and is deemed by the shipping company to have been refused or undeliverable – Galactics will have to pass on the shipping charge to the customer. The Return Shipping Charge would be based on shipping cost Galactics had to pay to ship the package back to fulfillment center, and will be calculated as the amount charged to the customer for the One Day, Two Day, or Expedited Shipping Option or what was charged to Galactics by the carrier for return shipment, whichever is greater.
Note: If a non One Day, Two Day, or Expedited Shipping Option package is deemed by the shipping company to have been refused or undeliverable – Galactics will have to pass a shipping charge for the return to the customer. The Return Shipping Charge would be based on shipping cost Galactics had to pay to ship the package back to fulfillment center, and will be calculated as what was charged to Galactics by the carrier for the return shipment.
Disclaimers and Limitation Liability
All products sold by the retailer galactics are guaranteed against defects for 30 days from the invoice date. The product(s)defective may be replaced only pursuant to the terms posted on this site. EXCEPT AS EXPRESSLY STATED BY THE RETAILER GALACTIC.
GALACTICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO PRODUCTS SOLD BY GALACTICS, PURCHASED THROUGH THE AMAZON MARKETPLACE INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.
In no event shall Galactics, its Parent Company, its officers, directors, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, punitive, injurious and/or incidental damages related to the products sold.
GALCTICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO PRODUCTS SOLD THROUGH AMAZON, (including but not limited to any content, information, operation, materials, and works) INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.
In no event shall Galatics, its officers, directors, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, punitive, injurious and/or incidental damages related to or resulting from Galactics’ product(s) sold through Amazon, including but not limited to, any content, information, operation, materials and works.
Notwithstanding the above, Customer agrees that its exclusive remedy for all damages, losses, injurious claims, and cause of actions against Galactics, its Parent Company, its officers, directors, employees and/or other representatives whether in contract, tort (including negligence) or otherwise shall not exceed the price (excluding shipping, taxes and duties) of the product that was ordered by that Customer in the related transaction.
Galactics Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
Galactics ships most orders are usually shipped within 1 - 2 business days. We do not ship on Saturdays, Sundays, or Holidays.
PLEASE NOTE: total shipping charge(s) for certain items may vary and may not reflect the rates in the 'Standard Shipping' table above. Plus, certain items cannot be shipped Standard. Please see your shopping cart for your order's final shipment amount.
Please let us know if there are any restrictions regarding delivery method for the shipping address
Standard Shipping: Please allow 7 to 10 business days for delivery. Orders are shipped via the best method available depending on the weight, value, contents, and delivery location. The Budget Shipping Methods include USPS First Class Mail, USPS Priority Mail, USPS Media Mail, UPS Mail Innovations and/or UPS/Fedex Ground.
Expedited Shipping: Please allow 3 to 5 business days for delivery. Items may be shipped by a variety of carriers, including UPS/FedEx Ground and/or USPS Priority Mail. Signature upon delivery required for shipments over $200.
Still Have Questions? Contact Our Customer Service Department - see below:
For questions regarding products, order delivery, or returns, please contact CustCare@Galactics.com
Privacy and Security
Galactics values its customers privacy and we do not sell, trade, or rent your personal information to others. The information gathered by us during the order process is for the purposes of processing orders and providing updates on the status of your order. We will only disclose your personal information to third parties to charge your credit card, process your order, ship your order, offer customer service and provide you with a credit. An example of Companies that may receive your information are: your card-issuing bank must be given your personal credit card information for payment confirmation. We must also disclose to parcel delivery services your address and telephone information in order to ship and deliver the items that you ordered.
We may be required by judicial authorities or other law enforcement agencies to provide personal information. We will disclose personal information upon receipt of a subpoena, court order or in cooperation with a law enforcement investigation. Law enforcement agencies will have the full cooperation of our Company in identifying individuals or groups who use the services of our Company for illegal activities. We also reserve the right to report any activities that we may believe to be unlawful to law enforcement agencies. We are happy to provide further details of our privacy policies. For more information, e-mail us at: firstname.lastname@example.org
Amazon charges sales tax for Ohio, California, Massachusetts, and Tennessee residents on behalf of Merchant