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Buyer can return items within 14 days of the delivery date. Returns are not acceptable more than 14 days after delivery. Items must be returned in their original factory packaging with UPC & SN , All accessories in the original shipment must be included (i.e. manuals, warranties, security seals, etc.). Shipping is Non-refundable. Note: If a return is made of an item that shipped with free shipping, the normal shipping charges for the shipping method used will be deducted from any credit. The cus...

Buyer can return items within 14 days of the delivery date. Returns are not acceptable more than 14 days after delivery. Items must be returned in their original factory packaging with UPC & SN , All accessories in the original shipment must be included (i.e. manuals, warranties, security seals, etc.). Shipping is Non-refundable. Note: If a return is made of an item that shipped with free shipping, the normal shipping charges for the shipping method used will be deducted from any credit. The customer is responsible for determining if the product(s) ordered suits their needs. All returns must be pre-approved and be issued a RMA (Return Merchandise Authorization) number. Unauthorized returns will be considered abandoned and will not be credited. The customer will be responsible for shipping charges to return the package to them. If returned materials are not received within 15 days of the issuance of the RMA, the RMA is to be considered canceled and will not be reissued. PRODUCT SPECIFIC RETURN POLICY 1) Electronics (i.e. computer, printer, Camera, etc.) returns: The item must be in new condition with original packaging with intact UPC & SN and accessories. Return of item which is not the result of our fault is subject to a return shipping fee. There is also a restocking fee of 30% on all electronics returns if it is opened. The restocking fee and return shipping fee will be deducted from the refund. 2) Office Product Returns: The item must be in new condition with original packaging with intact UPC & SN and accessories . Returns of item which is not the result of our fault is subject to a return shipping fee which will be deducted from the refund and 30% restock fee will be charged once the factory seal is broken. 3) Music, Movie, Video Game, and Software returns: The item can only be returned if the packaging is unopened and factory sealed. No return and refund will be issued if it has been opened (taken out of its plastic wrap). MOONSTAR is not responsible for system/software incompatibility. Customers are encouraged to contact the respective software publisher for answers to technical questions. 4) Health & Personal Care and Beauty Returns: These items must be unopened in original packaging. No return is acceptable once the factory seal is broken. Some Health & Personal Care products are not returnable, including: 1.Cholesterol monitors; 2.Diabetic/glucose monitors; 3.Fragrances; 4.Sex & Sensuality items; 5. Thermometry.

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E Trust Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

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The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, E Trust ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

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Privacy Policy

E Trust values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from E Trust through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from E Trust may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from E Trust through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

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