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Taraluna - Fair Trade, Organic & Green Gifts

Taraluna is a small, woman owned, family run business.  We care about how our products are sourced and only offer items that are socially responsible, Fair Trade, environmentally friendly, sustainable, organic or otherwise "green". 

We want our customers to know that we care about the environment, the people who create our lovely products, and the health and well being of your family and friends as well.  This is why we offer healthy, green, safe, fair trade and sustainable products you can feel...
Taraluna is a small, woman owned, family run business.  We care about how our products are sourced and only offer items that are socially responsible, Fair Trade, environmentally friendly, sustainable, organic or otherwise "green". 

We want our customers to know that we care about the environment, the people who create our lovely products, and the health and well being of your family and friends as well.  This is why we offer healthy, green, safe, fair trade and sustainable products you can feel great about giving as gifts or buying for yourself  or your family.

Please note: many of our items are Fair Trade and handmade, there may be naturally occurring inconsistencies due to the handmade nature of our products that do not detract from the beauty of the items.  Please consider this when purchasing.  Your support of Fair Trade creates an opportunity for people in impoverished regions to earn a fair wage.

We list lots of great information about each product including size, material, description etc.  However, if you have any questions about a product please contact us prior to purchasing so that we  can help you figure out if we have the product you are looking for.  We would rather you be happy with your purchase than to simply make the sale - if we don't have what you want perhaps we can direct you to someone who does.

Product Detail
Please be aware that most of our products are either handmade or may be produced in a manner in which there can be variation in the products (such as the use of hand weaving and natural dyes). Due to the nature of our products slight variations will be naturally occurring.

Products are described as accurately and appropriately as possible in order to ensure that a customer understands the product they are ordering. The descriptions, data, pictures, and information are intended to be accurate at time of upload to Amazon, but please note: other sellers may add or change information without our knowledge or permission – if you have any questions regarding products we sell, please contact us directly.  Photos are shown as a representation of the product only and may show optional features, colors, or variations that are not included.

Colors are represented as realistically as possible, but color variations of product images or color swatches are outside of our control because software, hardware and Internet connections can alter the appearance of colors, and this is also outside our control.  Please contact us if you have questions.


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Contact this seller Phone:877-325-9129


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Taraluna - Fair Trade, Organic & Green Gifts Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

  Taraluna ships via USPS from Northern California.

·  Use your PO Box address if you do not receive mail service at your street address.

·  Orders ship same day if we are notified early enough to fulfill order.  All other orders generally ship within 24 hours excluding holidays and weekends.   Please note: There is a 30 minute delay between you placing an order and Amazon notifying us.

·  Standard shipping is by priority or first class mail and generally takes 2-4 days.

·  We ship to PO Boxes, APO, FPO military addresses and US Protectorates.

·  We e-mail shipping confirmation  upon shipment and if there is any problem found with address  - please check your e-mail

We occasionally use FedEx for large or heavy orders, but we predominantly use the USPS. 

Please address packages accordingly, if you do not receive home delivery please give us a PO Box number.  If in doubt, add both physical mailing address and a PO Box number. 

Please check the address so that your order is not delayed or misrouted.  If a package is returned to us because an incorrect address was supplied by the customer, we will cancel the order and refund the purchase price only and request you resubmit the order if you would like the product sent out again.  We have to pay shipping charges each time we ship a package, so we cannot ship an order multiple times without payment due to incorrect information supplied by the customer. 

Thank you, we appreciate your business and want to be sure your orders arrive promptly.

Shipping Methods
Our standard shipping method is via USPS ground and FedEx for large or heavy packages. Please check the shipping address carefully at check-out. If you do not receive mail delivery to your home, please supply a PO Box. Please note that we must pay shipping costs for each package shipped, if a package is returned due to an incorrect shipping address supplied by the customer, additional shipping charges are the customers responsibility. We want to ensure that your order reaches you promptly.

Returns
Our Return Policy is Simple
We want you to be happy with each and every purchase. Within 30 days of the date of invoice, you may return any item you purchased from Taraluna for a full refund of applicable charges provided:
*You notify us by email of your intention to return.
*Items are in original new condition with all materials, tags, and accessories intact. Please treat these items well, and return as they were sent to you - neatly folded and cared for.  If we cannot resell the item it will be returned to you.  If it is wrinkled or otherwise mishandled - we reserve the right to charge a 20%  restocking fee.
*Items that are abused, broken, used, washed or damaged may not be returned. Please note that gift wrapping charges and shipping charges are not refundable.

Please inspect goods upon delivery. Any damaged or missing items should be reported to Taraluna immediately. All goods held by the customer for more than 30 days can not be returned. If you attempt to return an item after the 30 days has expired, please note that we may refuse to accept the package from the carrier, and/or may charge a restocking fee of up to 20% at our discretion. Please contact us early and return unwanted items promptly. 

Items with free shipping will incur a restocking fee of the exact amount of our shipping cost.  We are happy to accept returns, but as a small business we must recoup lost shipping costs on returns.  Thank you for your understanding.

We also request that you add the buyer name and address to the shipping label, if we can not identify who the package is from or if a return request has not been made your package may be refused and returned to you.  Please follow these simple directions for a speedy return and refund to your account.  Thank you.

Privacy and Security

Privacy Policy

We will never sell, rent, share or trade your personal information. We collect the following information as supplied to us by Amazon.com in order to fulfill customer orders: buyer name and address if supplied, shipping address, items and quantities ordered.  All payment and credit card information is retained by Amazon and is not shared with us as they pay vendors after orders have shipped.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Taraluna - Fair Trade, Organic & Green Gifts through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Taraluna - Fair Trade, Organic & Green Gifts may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Taraluna - Fair Trade, Organic & Green Gifts through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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