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Googol Shop is committed to providing each customer with the highest standard of customer service.

Returns and Refunds

Customer may return any NEW, UNOPENED items purchased from Googol Shop within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by Googol Shop and a 15% restocking fee will be applied to your return of unopened original condition item.
*If the item is missing or has signs of tampering with t...

Googol Shop is committed to providing each customer with the highest standard of customer service.

Returns and Refunds

Customer may return any NEW, UNOPENED items purchased from Googol Shop within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by Googol Shop and a 15% restocking fee will be applied to your return of unopened original condition item.
*If the item is missing or has signs of tampering with the UPC, serial number or the embedded RFID chip no refund will be issued.
*There is absolutely NO refund for car audio products that have been installed.
*Shipping charges are not refundable. 
*Return shipping charge will be applied for refused packages. 

Partial refunds/Restocking Fees

Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: uo to 50% of item's price.

  • Any book that has obvious signs of use: 50% of item's price.
  • Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price.
  • Any item that is not in its original unopened condition, is damaged, or is missing parts: up to 50% of item's price.

Items with manufacturer's defect:

*There is absolutely NO refund for car audio products that have been installed. if the unit is defective, we can accept for repair only. Proof of professionally installation is required.  Please verify that the unit is compatible with your vehicle before ordering. 
*Please return the defective product and we will promptly ship you a replacement.
*If you are returning a defective item and do not want a replacement, there will be a 10% processing fee applied to your return. 
*Items returned as defective that are found not to be defective will incur a  15%  restocking fee for the returned unit, therefore we suggest contacting the manufacturer as listed in your owners manual for support prior to requesting a return authorization.
*Refunds will not be issued if a return is made without a RMA # (Return Merchandise Authorization). 
*Shipping charges are not refundable.
*Items sold with "Free Shipping" only means that Googol Shop has paid the shipping on the buyers behalf. Items with free shipping that are returned will have the shipping charges deducted that Googol Shop has paid on the buyers behalf and the appropriate restocking fee.

How to return an item:

*E-mail Googol Shop to request an RMA number. Please provide your order number.
*Please include a copy of your invoice or order confirmation email, write your RMA number on it and shortly describe the return reason. 
*Return must be in new condition. Otherwise, up to 50% restocking fee will be applied. 
*No refunds will be issued for returns without all the original packaging, manuals and accessories, or if a return is made without an RMA number. 
*All returns must be received by Googol Shop within 14 days from the RMA number issuing date.
*We recommend returns be made via UPS or FEDEX insured freight only. 
*Googol Shop accepts no responsibility for loss or damage items in return transit. 
*You are responsible for all freight charges.

Returns Policy Overview:

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Googol Shop Shipping Rates


Listed below are shipping details for Googol Shop, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $0.00
  per Shipment $0.00


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Unless noted otherwise in the ordering pipeline, Googol Shop ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Googol Shop values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Googol Shop through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Googol Shop may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Googol Shop through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Googol Shop Return's Information!

Customer may return any NEW, UNOPENED items purchased from Googol Shop within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by Googol Shop and a 15% restocking fee will be applied to your return of unopened original condition item.
*If the item is missing or has signs of tampering with the UPC, serial number or the embedded RFID chip no refund will be issued.
*There is absolutely NO refund for car audio products that have been installed.
*Shipping charges are not refundable. 
*Return shipping charge will be applied for refused packages. 

Partial refunds/Restocking Fees

  • Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
  • Any book that has obvious signs of use: 50% of item's price.
  • Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price.
  • Any item that is not in its original unopened condition, is damaged, or is missing parts: up to 50% of item's price.


Items with manufacturer's defect:

*There is absolutely NO refund for car audio products that have been installed. if the unit is defective, we can accept for repair only. Proof of professionally installation is required.  Please verify that the unit is compatible with your vehicle before ordering. 
*Please return the defective product and we will promptly ship you a replacement.
*If you are returning a defective item and do not want a replacement, there will be a 10% processing fee applied to your return. 
*Items returned as defective that are found not to be defective will incur a  15%  restocking fee for the returned unit, therefore we suggest contacting the manufacturer as listed in your owners manual for support prior to requesting a return authorization.
*Refunds will not be issued if a return is made without a RMA # (Return Merchandise Authorization). 
*Shipping charges are not refundable.
*Items sold with "Free Shipping" only means that Googol Shop has paid the shipping on the buyers behalf. Items with free shipping that are returned will have the shipping charges deducted that Googol Shop has paid on the buyers behalf and the appropriate restocking fee.

How to return an item:

*E-mail Googol Shop to request an RMA number. Please provide your order number.
*Please include a copy of your invoice or order confirmation email, write your RMA number on it and shortly describe the return reason. 
*Return must be in new condition. Otherwise, up to 50% restocking fee will be applied. 
*No refunds will be issued for returns without all the original packaging, manuals and accessories, or if a return is made without an RMA number. 
*All returns must be received by Googol Shop within 14 days from the RMA number issuing date.
*We recommend returns be made via UPS or FEDEX insured freight only. 
*Googol Shop accepts no responsibility for loss or damage items in return transit. 
*You are responsible for all freight charges.

Returns Policy Overview:

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Googol Shop Return's Information!

Customer may return any NEW, UNOPENED items purchased from Googol Shop within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by Googol Shop and a 15% restocking fee will be applied to your return of unopened original condition item.
*If the item is missing or has signs of tampering with the UPC, serial number or the embedded RFID chip no refund will be issued.
*There is absolutely NO refund for car audio products that have been installed.
*Shipping charges are not refundable.
*Return shipping charge will be applied for refused packages.

Partial refunds/Restocking Fees

  • Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
  • Any book that has obvious signs of use: 50% of item's price.
  • Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price.
  • Any item that is not in its original unopened condition, is damaged, or is missing parts: up to 50% of item's price.


Items with manufacturer's defect:

*There is absolutely NO refund for car audio products that have been installed. if the unit is defective, we can accept for repair only. Proof of professionally installation is required.  Please verify that the unit is compatible with your vehicle before ordering.
*Please return the defective product and we will promptly ship you a replacement.
*If you are returning a defective item and do not want a replacement, there will be a 10% processing fee applied to your return.
*Items returned as defective that are found not to be defective will incur a  15%  restocking fee for the returned unit, therefore we suggest contacting the manufacturer as listed in your owners manual for support prior to requesting a return authorization.
*Refunds will not be issued if a return is made without a RMA # (Return Merchandise Authorization).
*Shipping charges are not refundable.
*Items sold with "Free Shipping" only means that Googol Shop has paid the shipping on the buyers behalf. Items with free shipping that are returned will have the shipping charges deducted that Googol Shop has paid on the buyers behalf and the appropriate restocking fee.

How to return an item:

*E-mail Googol Shop to request an RMA number. Please provide your order number.
*Please include a copy of your invoice or order confirmation email, write your RMA number on it and shortly describe the return reason.
*Return must be in new condition. Otherwise, up to 50% restocking fee will be applied.
*No refunds will be issued for returns without all the original packaging, manuals and accessories, or if a return is made without an RMA number.
*All returns must be received by Googol Shop within 14 days from the RMA number issuing date.
*We recommend returns be made via UPS or FEDEX insured freight only.
*Googol Shop accepts no responsibility for loss or damage items in return transit.
*You are responsible for all freight charges.

Returns Policy Overview:

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

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