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Founded in 2007 and headquartered in NH, uShopMall is committed to becoming loved and trusted seller on amazon. We tirelessly pursue these goals by offering a best shopping experience, rapid delivery and excellent customer service.

General return policy.

We care about customers’ satisfaction. That's why returns to uShopMall are fast and easy! If customers are dissatisfied with their purchase for any reason, they may return it to uShopMall within 30 days of receipt. Please follow the return instr...

Founded in 2007 and headquartered in NH, uShopMall is committed to becoming loved and trusted seller on amazon. We tirelessly pursue these goals by offering a best shopping experience, rapid delivery and excellent customer service.

General return policy.

We care about customers’ satisfaction. That's why returns to uShopMall are fast and easy! If customers are dissatisfied with their purchase for any reason, they may return it to uShopMall within 30 days of receipt. Please follow the return instruction below and to return the product.

1.            All returns require a Return Merchandise Authorization (RMA) number.  Customer may obtain a RMA number by contacting uShopMall customer service.

2.            Returns may be subject to a restocking fee. If the original retail package is opened, 15% restocking fee will be applied. For products that customers have concerns with, contacting manufacturer first to determine if the product is defective or the product was used inappropriately is highly recommended.

3.            Shipping fee is not refundable, and buyer is responsible for the return shipping fee. Tracking and insurance are highly recommended. For free shipping items, outbound shipping charges will be deducted from refund if the reason of return is not of a result of defective or a uShopMall fault.

4.            Please mark the RMA # outside the shipping box. The RMA # will expire in 7 days and the return must be received by .

5.            Return must be received before refund or replacement can be placed.

6.            To accelerate return process, please erase all personal data and password of the computer. uShopMall is not responsible for the loss of data during the service process.

7.            Products that are received by uShopMall in any of the following conditions may be rejected, or up to 50% restocking fee will be charged:

•             Any product not purchased from uShopMall

•             Any product that does not exhibit the described reason for the return (i.e., A return initiated for a DOA product that powers on and works properly upon inspection) or intentionally damaged.

•             Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label.

•             Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.

•             Any product from which the UPC code has been removed from its packaging.

•             Any product that exhibits physical damage.

•             Any product which appears tampered, customized, or altered in any way.

More detail about amazon general return policy can be found here:

//www.amazon.com/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=200708240&qid=1355539896&sr=1-1

Thank you very much.

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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



uShopMall (USA Tax Free) Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

             Unless noted otherwise in the ordering pipeline, uShopMall (USA Tax Free) ships all items within two days of receiving an order.

             Please understand that based on the policy of amazon, uShopMall (USA Tax Free) is not allowed to change the shipping address.

1.            If the order has been shipped out, please contact carrier directly.

2.            If the order has not been shipped out, please cancel the order and replace order with the correct shipping information.

             You may receive notification of any delay or cancellation of your order.

             Order can be canceled before being shipped out. To cancel an order, follow these steps:

1.            Go to Your Orders.

2.            Click Cancel Items.

3.            Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.

4.            Click Cancel checked items when finished.

If order has been shipped out, please refuse the package, and the refund will be applied once the returned package is delivered to our warehouse.

             International Buyers – Please Note:

When ordering from uShopMall (USA Tax Free), buyer is responsible for assuring the product can be lawfully imported to the destination country and completing customs clearance. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to placing an order.

Privacy and Security

Privacy Policy

uShopMall (USA Tax Free) values the privacy of your personal data.


Tax Information

             For US domestic buyers, no tax will be charged when ordering from uShopMall (USA Tax Free).

             For international buyers, when ordering from uShopMall (USA Tax Free), buyer is responsible for assuring the product can be lawfully imported to the destination country and completing customs clearance. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to placing an order.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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