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Timely. Trendy. Brand name watches are more than a luxury; they're an obsession with Ashford. Only the most fashionable, reliable timepieces will do. All 100% authentic with serial numbers. All brand-new.

It's a passion that began in 1997, and a legacy that has made Ashford.com one of the largest, most trusted dealers online. We are proud to have an international community of over 1,000,000 satisfied customers. With over 4,000 luxury watches to choose from priced way below retail, plus a stunnin...

Timely. Trendy. Brand name watches are more than a luxury; they're an obsession with Ashford. Only the most fashionable, reliable timepieces will do. All 100% authentic with serial numbers. All brand-new.

It's a passion that began in 1997, and a legacy that has made Ashford.com one of the largest, most trusted dealers online. We are proud to have an international community of over 1,000,000 satisfied customers. With over 4,000 luxury watches to choose from priced way below retail, plus a stunning selection of jewelry, it's no wonder. Choose from among 45+ top brands, all with free shipping. And when it comes to returns, Ashford.com makes it easy.

Shop now and see for yourself.

We ship your order as quickly as possible, and often on the same day we receive it.

All orders to domestic locations are shipped free via UPS Ground. All orders shipped to domestic P.O. Boxes, APOs, or FPOs are shipped free via USPS. We also ship to many international locations! We are however unable to ship to any international PO Box address.

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Have a question for Ashford Watches?
Customer Service Phone: 866-274-3673
30 days90 days12 monthsLifetime
Positive 96% 98% 98% 97%
Neutral 4% 1% 1% 2%
Negative 0% 1% 1% 2%
Count471538279,081

We want you to be 100% satisfied with your purchase. If for any reason you’re not, simply send your item back to Ashford in its new, unused condition, and Ashford would be happy to provide either a full refund of the purchase price or a store credit toward an exchange (minus $19.95 for second day orders or $29.95 for overnight orders for shipping & handling costs). Please note: All items shipped to any address outside the United States are considered final sales and cannot be returned. 

Two Simple Steps

STEP 1  Request your Return Authorization Number (RA#) by contacting us within your Amazon account.

STEP 2  Return your unused item, including all materials such as original paperwork and free gifts, via an insured and traceable courier within 30 days of the date it was delivered.  The insurance amount must be equal to the price paid for the item.

Please note: Your item must be returned to Ashford within 10 days of the date that your RA# is assigned.

Important Tips

To ensure a smooth return process, please inspect your watch or jewelry item as soon as it arrives. Before removing any tags/factory tape and before wearing it, ask yourself the following questions:

  • Is the item working perfectly?
  • Is it in good condition?

If your answer to either question is "no" then the watch or jewelry item must be repackaged immediately in order to be eligible for a return. Once it is worn or sized or the tags/factory tape has been removed, Ashford will not accept the returned item.

What if you notice a mechanical problem after the watch or jewelry item has been sized and/or worn?
In such cases, Ashford will do its best to repair it under its extensive 2-year Ashford Warranty

In short, Ashford.com cannot replace or refund a watch or jewelry item when:

  • The watch or jewelry item has been worn
  • The tags/factory tape has been removed
  • The product has been sized

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Ashford Watches Shipping Rates



Listed below are shipping details for Ashford Watches, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Free Economy
Standard
Continental US ETA 4 - 7 business days ---
  per Weight (lbs) $0.00 ---
Canada ETA --- 5 - 10 business days
  per Item --- $0.00
  per Weight (lbs) --- $0.00
  per Shipment --- $24.95
Europe ETA --- 10 - 20 business days
  per Item --- $0.00
  per Weight (lbs) --- $0.00
  per Shipment --- $59.95
Asia ETA --- 10 - 16 business days
  per Item --- $0.00
  per Weight (lbs) --- $0.00
  per Shipment --- $59.95
Outside US, Eur., CA, Asia ETA --- 10 - 20 business days
  per Item --- $0.00
  per Weight (lbs) --- $0.00
  per Shipment --- $59.95


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

All orders to locations in the Continental U.S. are shipped free via UPS or USPS. All orders shipped to P.O. Boxes, APOs, or FPOs are shipped free via USPS.

INTERNATIONAL SHIPPING

We offer UPS Express International Service to many other countries for a fee ranging from $24.95 - $59.95 depending on country. 

All items shipped to any address outside the United States are considered final sales and cannot be returned

Shipments to certain countries may incur additional charges such as a Value Added Tax (VAT) or a Goods and Services Tax (GST) on goods received. To learn more about estimated VAT Charges, please contact your local Custom department.

Please note that we must declare the amount that you paid for your watch on the invoice included with the shipment. We are unable to declare the item as a gift, when shipping.

SHIPMENT TRACKING

We will send you an email with your shipment notification and tracking information the evening your package is shipped.

SIGNATURE REQUIRED

For your protection, a signature may be required before UPS can release the package. Please make sure that an adult will be available at the expected time of delivery to accept and sign for the package. Also, please review your address before your order is placed. A fee will be incurred for all address changes.

PACKAGE INSURANCE

Your item will arrive via UPS, FedEx, or USPS, and will be fully insured during transit.

Privacy and Security

Privacy Policy

Ashford Watches values the privacy of your personal data.


Tax Information

All items shipped to any address outside the United States are considered final sales and cannot be returned.  

Please note that we must declare the amount that you paid for your watch on the invoice included with the shipment. We are unable to declare the item as a gift, when shipping.

Shipments to certain countries may incur additional charges (upon delivery) such as a Value Added Tax (VAT) or a Goods and Services Tax (GST) on goods received. To learn more about estimated VAT Charges, please see the estimate table below. Please note: These prices are only estimates and they are subject to change without notice. Additionally UPS may charge their own brokerage fees to shipments. Ashford neither sets nor determines these fees.

VAT
 Charges

GST = General Sales Tax

Due to the temporary suspension of non-document shipments into the Russian Federation, we regrettably cannot ship orders to Russia at this time.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

How do I know my watch is authentic?

Ashford watches are direct from the manufacturers with original packaging, manuals, warranty cards and serial number identification. Every watch carried by Ashford is a 100% verified new, unworn, original and authentic watch.

Does the watch come with a warranty?

Yes, all our watches are covered by our two-year extensive Ashford Warranty.

Ashford is the authorized reseller of many brands, and the non-authorized reseller to several others.  Whether the watches are authorized or non-authorized, every watch from Ashford is guaranteed to be:

  • Protected by our two year warranty
  • 100% Genuine and Authentic  with manufacturer’s serial number
  • Shipped in its original box with its original packing and owner’s guide

The warranty coverage is in effect for two years from the date of purchase on all brand name watches unless otherwise specified.

The Ashford warranty covers the watch movement and battery replacement. It also covers defects in material and/or workmanship.

The Ashford warranty does not cover the watch case, bracelet, straps, crown/stem, crystal/glass, or finishes and polishing.

Damage arising from use that exceeds the manufacturer's specifications for water resistance is not covered. The warranty does not cover damage caused by wear and tear, and/or accidental or intentional misuse or abuse. Improper repair or warranty service performed by someone other than Ashford will void this warranty.

If your watch needs repair, the Ashford Repair Center employs a team of skilled, highly qualified and experienced professional watch makers. We are happy to offer expedited repair services are provided within the warranty period.

Does the watch come in its original packaging?

Yes, all of our watches come in the original manufacturer's packaging, complete with all official paperwork.

Does the watch come with paperwork?

Yes, all Ashford watches come with the original manufacturer's paperwork including a manual, warranty card and a certificate of authenticity, if available.

Are the serial numbers on your watches intact?

Yes, all our watches are authentic and bear original serial numbers verifying their authenticity.

How do you keep your prices so low?

As Ashford has grown, we have developed the capacity to purchase large quantities of inventory at excellent prices.  Our buyers are luxury experts, and have a passion for finding you the best pieces at the best prices.  It is our pleasure to pass the savings back to our customers, and provide you the best service with in-stock, ready to ship luxury products. 

Our Watch Repair Center

What if I need to send my watch back for service? 

For warranty services contact Ashford Customer Support toll-free at: 866-ASHFORD (866-274-3673)

Shipping & shipping insurance costs for warranty returns to Ashford must be covered by the customer. All watches should be sent by prepaid insured traceable mail courier. The tracking number for your return must be emailed to us upon shipment.

All warranty returns must have a Return Merchandise Authorization Number (RMA). Please contact us prior to returning your order for the RMA#. This number must be boldly displayed on the outside of the box. A watch returned without an RMA# will be refused. In order to process your repair you must include our repair form.

What do I do if my watch stops working?

Simply call our customer service number at 866-ASHFORD (866-274-3673) and speak to one of our authorized watch experts to request a replacement inspection.

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