Abt Electronics was founded in 1936, when Jewel Abt gave $800 to her husband David to start a business. What began as a small radio shop staffed by three people in Chicago’s Logan Square neighborhood has grown into the nation’s largest single-location, independent retailer of electronics and appliances. Abt’s brick-and-mortar store is situated on a 37-acre campus in the Chicago suburb of Glenview, and currently employs more than 1300 people. A fleet of over 200 Abt trucks delivers thousands of p...
Abt Electronics was founded in 1936, when Jewel Abt gave $800 to her husband David to start a business. What began as a small radio shop staffed by three people in Chicago’s Logan Square neighborhood has grown into the nation’s largest single-location, independent retailer of electronics and appliances. Abt’s brick-and-mortar store is situated on a 37-acre campus in the Chicago suburb of Glenview, and currently employs more than 1300 people. A fleet of over 200 Abt trucks delivers thousands of products to a four-state local delivery area, six days a week.
In 1998, Abt.com was launched, becoming one of the first authorized online dealers for top brands like Sony, Panasonic, Toshiba, Bose, and Onkyo. The website gave customers across the country access to Abt’s extensive product catalog and legendary customer service. Today, Abt.com is one of the most trusted online shopping destinations, boasting an inventory over 25,000 items deep, and featuring everything from OLED TVs to automated wine dispensers. A state-of-the-art shipping department allows Abt to ship most items on the same day. With a majority of their inventory able to be shipped, Abt is able to offer a wide selection of products, with guaranteed low prices, to customers across the USA, Canada and Mexico.
Abt has achieved year-over-year growth every year since its inception, In that time, they have always focused on providing the best customer service possible, as evidenced by numerous industry accolades the company has received. They are a twelve-time winner of the Bizrate Circle of Excellence Award, which is “a distinction earned by retailers who go above and beyond the norm to provide exceptional service to their online customers.” In 2016, they were awarded the Better Business Bureau Torch Award for Marketplace Ethics. And they’ve beaten out nationwide big box stores to be named one of best places to buy electronics and appliances by a leading consumer magazine, seven years in a row.
The secret to Abt’s growth and success is actually no secret at all. They follow a simple mantra—”The answer is always ‘Yes’ to any reasonable request”— and are firmly committed to offering the best customer experience possible.
Authorized Online Dealer
Being an authorized online retailer allows Abt to provide you with a higher level of protection for your goods and assures you the best possible service available online. When you buy from an authorized dealer, you can rest assured that your purchase will be protected by the manufacturer's warranty.
Award Winning Customer Service
Customers of Abt have toll-free access to highly-trained and award-winning customer service and technical advisors, 12 hours a day, seven days a week. Our technical advisors can provide solutions for a variety of questions like how to program your DVR to how to set up a home theater system.
Lowest Possible Price
At Abt, we strive to give our customers the best service and pricing available anywhere. If you find a better price on any product at another retailer, we will do everything possible to meet or beat that price (before or after the sale). Simply contact us for more information. Please note that complete competitorâs price is subject to matching, including any shipping and handling and tax charges. No other offers or discounts may apply to price match. One time price match applies within the first 30 days of purchase.
The force feedback can be a bit much at times, but this wheel has made my game enjoyment so much better, although I should recommend potential buyers to also co... The force feedback can be a bit much at times, but this wheel has made my game enjoyment so much better, although I should recommend potential buyers to also consider a wheel stand if they don't have suitable alternatives. Read more Read less
By Alan L. on December 12, 2017.
Do not use this company. They don't deliver on time and don't communicate with customers. TV was supposed to arrive Dec 5-7. Was waiting for a call to set up de... Do not use this company. They don't deliver on time and don't communicate with customers. TV was supposed to arrive Dec 5-7. Was waiting for a call to set up delivery. No call. Dec 7th Amazon said the TV would be delivered by 8pm that day. Sat around ALL DAY WAITING. No TV. Tried to get a refund. Said they can't refund until the TV is back in their Warehouse in three weeks. Horrible experience. Read more Read less
By Angie on December 12, 2017.
We apologize for any misunderstanding the customer experienced with their order. Any large or oversized items ship via freight carrier (not UPS). The transit t... We apologize for any misunderstanding the customer experienced with their order. Any large or oversized items ship via freight carrier (not UPS). The transit time frames are clearly listed on our Amazon storefront which is 4-9 business days. All freight carriers require an appointment- the carrier will make verbal delivery arrangements via phone . The order shipped on 11/30 and delivery was between 12/6-12/13. The customer opted to cancel while in transit. Once the unit is returned back the customer will be issued a full refund. Read more Read less
By Abt Electronics on December 12, 2017.
By shigmar on December 12, 2017.
This item arrived late by about 5 days ( weather). The seller contacted me. They were courteous and left me a contact number if there were any issues. They p... This item arrived late by about 5 days ( weather). The seller contacted me. They were courteous and left me a contact number if there were any issues. They provided great service. The shipper was also very courteous. He stayed around after delivery to give it an overall check out to inspect for any damage during shipping. The oven is now installed and the wife loves it. Read more Read less
By JamSand on December 11, 2017.
IT CAME MUCH LATER THAN UPS INFO SAID.... I CANNOT FAULT THE SELLER ABT ELECTRONICS FOR THAT DURING THIS TIME OF YEAR.
By CLIFF on December 11, 2017.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
Contact this seller Phone:888-228-5800
Abt Electronics Shipping Rates
Most in-stock items should arrive on your doorstep within 1 to 6 business days after we receive your order.
Freight Shipping For Overweight And Oversized Items
This delivery type is used for heavy and oversized items (large TVs, large furniture and large appliances). This service includes delivery to the main entrance or garage (but does not include stairs). This service does not include unpacking, plugging in, installation or debris removal. White glove service is available for an additional fee on most items. Delivery is available to physical addresses in the lower 48 states. We can not ship to PO Boxes or freight forwarders. Extra charges may apply for delivery after business hours or on a weekend. Expedited shipping is not available on freight orders. Confirmation of your order and delivery will be sent via e-mail or a phone call. Outside shipping company will contact you directly to arrange for a convenient delivery time. You will experience delays if the shipping company can not contact you.
Processing Time: 1-24 hours
Delivery Time: Between 3 and 10 business days
Total Ship Time: 4 to 11 days
- Delivery time frames are approximations. If there are delays, we will do our best to let you know.
- At the present time, we are unable to accept or ship orders outside of the US.
- Abt does not ship to Post Office (PO) boxes.
- We can ship products weighing 25 lbs or less to APO/FPO addresses. You must call our shipping department to get a price quote on delivery for this service.
- Orders to Alaska and certain parts of Hawaii can only be shipped via UPS Next Day Air. Some orders to Hawaii can be shipped UPS Ground but fees will apply. Orders to Puerto Rico can only be shipped via USPS (postal service). None of these areas qualify for the free shipping promotion.
- Remote locations may increase shipping time and cost of shipment. Customers will be notified prior to shipment. Additional charges may be added for freight services if you live in a remote location, a location where a delivery company must access bridges or ferries, or if you live near or in the upper peninsula of Michigan (anywhere north of Green Bay, WI, Grand Rapids, MI or Detroit, MI). Please check dimensions before you order to be sure your products will fit through doors and around corners in your home.
- A signature is required on orders above $200.
- Return charges will be collected when an item is undeliverable because no one is present to receive the package or if the shipping address is entered incorrectly at the time of purchase.
- All built-in appliances are curbside drop off only.
For questions regarding shipping or delivery, please contact Abt via one of the following methods:
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
One of our top priorities is to get your merchandise to you safely and cost effectively. Abt uses only the best carriers to deliver your merchandise. If you live within the Chicagoland area, your merchandise can be delivered by one of our own delivery and/or installation personnel, free of charge.
Free Shipping On Thousands of Items
If this promo offer is available, it will be noted in the shipping price in the product listing. Free shipping offer valid on standard shipping only to orders shipping within the contiguous United Stateswhich excludes orders to Hawaii, Alaska or Puerto Rico.
$78 Shipping on Thousands of Major Appliances
If this promo offer is available, it will be noted in the shipping price in the product listing. Installation is not included. $78 shipping (or less) offer valid on orders shipping within the contiguous United Stateswhich excludes orders to Hawaii, Alaska or Puerto Rico.
Privacy and Security
Abt Electronics has gone to great lengths to make sure your shopping experience is both secure and safe. Abt Electronics does not share any personal information you provide online without your permission. At no time will any personal information given to Abt (i.e. name, address, phone, email, purchase history, etc.) be sold or transferred to any other party. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service for many years to come.
If you have any questions or concerns about our Privacy Notice, please call us toll-free at: 1-800-914-1892, e-mail us at firstname.lastname@example.org or send a letter to: Abt Online Privacy Statement, 1200 N .Milwaukee Ave. Glenview, IL 60025.
Abt does not collect sales tax on any item ordered to customers outside our normal truck delivery area. If you live within Illinois, Wisconsin, Indiana or Michigan, you will incur taxes at the rates listed. IL residents pay 9.75% sales tax, WI sales tax is determined by delivery point (5% to 6.1%), IN residents pay 7% sales tax, and MI residents pay 6% sales tax. You may be required to remit sales tax to your local taxing authority.
Web Site Errors
Abt makes every effort to ensure that the information on its site is accurate, complete and current. Despite our efforts, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. Abt makes no warranty or guarantee that the information on its site is error-free, complete, or current. We reserve the right to correct errors and/or update the content on this site at any time without notice. Abt also reserves the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge. If product is marked "in stock" and not available, you will be notified within 48 hours.
Limitations & Exclusions
Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of products sold, including the right to prohibit sales to re-sellers. Warranties for products that are exported will be null and void.