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Defining Time, established in 2011, is an online retailer of watches, registered, certified with the state of California, where our headquarters is located, in the San Francisco Bay Area.  We are proud to be an authorized Invicta retailer, as well as an authorized Android retailer, but also feature Seiko, Wittnauer, Bulova and other popular brands as well.  Our primary focus is on Invicta products, where we try to bring in models that are hard to find, at prices that are affordable. We serve the...

Defining Time, established in 2011, is an online retailer of watches, registered, certified with the state of California, where our headquarters is located, in the San Francisco Bay Area.  We are proud to be an authorized Invicta retailer, as well as an authorized Android retailer, but also feature Seiko, Wittnauer, Bulova and other popular brands as well.  Our primary focus is on Invicta products, where we try to bring in models that are hard to find, at prices that are affordable. We serve the entire world, with international and domestic shipping options that make fine watches available to every corner of the globe.  Let us help you find the right watch for you, or the perfect gift.  Our goal is to provide a pleasant experience to each customer, and provide popular products at a great price.  We are a smaller company, along with limited advertising, we keep our overhead low, and pass that savings on to you.

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Customer Service Phone: 650-288-8052
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Contact this seller Phone:650-288-8052


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more



Defining Time Shipping Rates

 


Listed below are shipping details for Defining Time, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
One-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item $0.00 $2.00 $13.00 $15.00
  per Weight (lbs) $0.00 $0.00 $0.00 $0.00
  per Shipment $0.00 $2.00 $4.00 $3.00
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- ---
  per Item $0.00 $1.00 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $0.00 $3.00 --- ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $12.00 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $0.00 $6.00 --- ---
Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $0.00 --- --- ---
US Protectorates Street ETA 4 - 8 business days 2 - 4 business days --- ---
  per Item $0.00 $4.00 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $0.00 $18.00 --- ---
US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $0.00 $0.00 --- ---
APO/FPO Street ETA 18 - 32 business days 8 - 16 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $0.00 $0.00 --- ---
APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $0.00 $0.00 --- ---
Canada ETA 5 - 10 business days 2 - 4 business days --- ---
  per Item $10.00 $8.00 --- ---
  per Weight (lbs) $0.00 $0.00 --- ---
  per Shipment $24.00 $32.00 --- ---
Europe ETA 10 - 20 business days --- --- ---
  per Item $14.00 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $30.00 --- --- ---
Asia ETA 10 - 16 business days --- --- ---
  per Item $14.00 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $28.00 --- --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- ---
  per Item $16.00 --- --- ---
  per Weight (lbs) $0.00 --- --- ---
  per Shipment $32.00 --- --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Domestic Standard and Expedited shipping orders will be shipped using USPS Priority Mail service.  Delivery can be expected within 3 business days of shipment.

Domestic 1 day shipping will be shipped using USPS Express Mail service.
Domestic 2 day shipping will be shipped using UPS 2nd day or USPS Express Mail service 


All International orders are shipped using USPS Priority International Mail service or USPS Express (EMS) Mail Service.

Expected Delivery for International packages varies greatly from country to country, regions within countries, etc. so we cannot guarantee how long an item will take when shipped to an international address.

Defining Time is not responsible for import taxes and/or fees applied by your country.  All taxes and/or fees are the responsiblity of the buyer, and Defining Time does not implement or receive any financial compensation for these taxes and fees.



Orders are shipped within 48 hours of when it was placed, in most cases, the same day.

We require a signature for every package we ship.  This helps keep both sides of the transaction happy in the event of lost or stolen packages.  We would never ask for a customer to pay for an item they don't receive, so due to this fact, we need confirmation that the item has been received in order to be properly relieved of financial liability.

Privacy and Security

Privacy Policy

We do not sell, or share any personal information of any kind from our customers. We do not every see or have access to financial information. Order data is stored within our servers that are in a secure, private location, are encrypted using Microsoft SQL Server data encryption technology. We will never send advertisements or non-order related information to the email addresses provided by Amazon.


Tax Information

Orders with a shipping address to a California address will have the current California state tax rate applied to their order.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

RETURNS BY CHOICE:
You have 30 days from the delivery date to decide if you would like to keep the watch. A return will be accepted only if the watch is still new and unworn with all documentation and undamaged packaging. Also, all tags must be included and plastics must be present.  Upon receipt of the watch,  we will do a quick inspection, and if the watch meets the criteria stated above, your refund will be issued within 48 hours, MINUS the cost of any shipping fees that Defining Time had paid for the shipment to the buyer. If you would like to return the watch, please notify us first, just so we are aware that we should be expecting it. The buyer is responsible for return shipping and the package should be sent using a service that offers insurance (USPS priority, UPS, FEDEX, etc.), and be insured so that both sides are covered.  A package being returned to us is the responsibility of the buyer until we have received it.  Defining Time will not pay out refunds for returns not received, but will help to recover any items lost during shipping when returned.

DAMAGED, INCOMPLETE OR INCORRECT GOODS RECEIVED (This does not include damage caused by the buyer): 
If the item you receive is the wrong item, incomplete or damaged, and reported within 30 days of delivery, Defining Time will issue a refund or an exchange. After 30 days, the buyer is expected to utilize the warranty provided by the manufacturer for defective watches.  All items purchased from Defining Time must be registered with the manufacturer directly within 30 days for the warranty to be valid.  See documentation that is included with your item for more details.  If defect occurs within the 7 days, Defining Time will refund your money in full, including any shipping costs of the transaction. When returning the watch, we ask that the buyer insure the package, and we will include that cost in the refund. You can either ship the item back and receive the cost of shipping included with the full refund, or you can request a label be created for you to use for shipping back to us. Items returned for being defective, which are then discovered to not be defective, will be returned to the buyer and the shipping costs for the return shipment are the responsibility of the buyer. We recommend contacting us if there is an issue you are having with the watch, prior to requesting a return, as the issue is often simply not knowing how the watch works, as they are more complex than they appear.

ADDITIONAL INFORMATION:
For by choice returns that arrive back to us and do not meet the criteria to be accepted as a return, it is the buyers responsibility to pay for shipping to receive the watch back.  We will not provide refunds for watches that come back used, but will try to work out a solution that appeals to you as a fair alternative. All items delivered that are dead on arrival must have the battery checked prior to returning the item to us. Defining Time will pay for this as covered by our DOA Battery Warranty that is free to all buyers. If the watch continues to be non-functional after, we will authorize the return of the watch and cover all fees. Items that are shipped back to us prior to the battery being checked will not receive a refund for return shipping and customs costs, but will receive a refund for the original shipping cost.


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