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Collectibles of the Game

Since 1994, Collectibles of the Game has been the place to go for authentic autographed sports memorabilia and collectibles. As the years have passed, we listened to our valued customers and expanded our products to include licensed sports apparel and hats. With over 25,000 products for the entire family in stock and ready to ship, Collectibles of the Game is the source for your passion to support your favorite team. Our products are officially licensed by the NFL, MLB, NBA, NHL, MLS, and NCAA.
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Since 1994, Collectibles of the Game has been the place to go for authentic autographed sports memorabilia and collectibles. As the years have passed, we listened to our valued customers and expanded our products to include licensed sports apparel and hats. With over 25,000 products for the entire family in stock and ready to ship, Collectibles of the Game is the source for your passion to support your favorite team. Our products are officially licensed by the NFL, MLB, NBA, NHL, MLS, and NCAA.

Our mission is to ensure that you are 100% satisfied with your purchase and the service that you receive. We strive to ship out all orders by the next business day! It is a mighty goal, but our employees at Collectibles of the Game know how important your order is to you. The sooner out of our warehouse, the sooner your product arrives to you for that special gift or just in time for the big game. If you have questions, our friendly customer service representatives will make sure they are answered promptly and completely.

We have made some major changes to our website and we hope these improvements will make your shopping experience one of ease and you will come back to visit time and time again.

We welcome your feedback about how we are doing to serve your needs and please feel free to contact us.

Thank you!,

Collectibles of the Game
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Customer Service Phone: 865-454-0793
30 days90 days12 monthsLifetime
Positive 92% 93% 94% 95%
Neutral 2% 2% 2% 2%
Negative 6% 5% 4% 3%
Count1577494,03230,802

If you are not satisfied with your purchase (sizing, color, feel or fit), then you may exchange your item(s) or get a refund. Please return it to the below address with all tags attached and the item in brand new condition. Please note, if the tags are not attached, the item has been washed or has any strong odors (smoke/cologne), we cannot accept the item back for a return and will return it back to you. Please include a copy of your invoice to avoid any delays in processing your return and should you have any questions, please do not hesitate to contact us.

Any item being returned is the responsibility of the customer, so be sure to get a tracking number from the shipping company/postal service used for the package and insure it for its full value. PLEASE NOTE: If you are using a prepaid return label from Amazon then the return shipping cost will be withheld from your refund. For example, if you are due a refund of $49.95 and the return shipping cost was $7 then your refund will be $42.95.

Refunds will be made for the original purchase price of the merchandise; no refunds will be issued for the original shipping costs associated with your purchase. Please note: We typically do not charge restocking fees, however, if a product is returned in a condition that prevents us from reselling it then we reserve the right to charge a restocking fee according to Amazon policy.

If you are requesting an exchange, please note the item and size you would like for the exchange. If the item is no longer available, we will refund your account.

Collectibles of the Game
Attn: Returns/Exchanges
5412 S. Middlebrook Pike
Knoxville, TN 37921

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Collectibles of the Game Shipping Rates

Standard Shipping:
 
$3.95 for orders under $10
$4.95 for orders between $10-$49.99
FREE SHIPPING for orders over $50

$6.99 for APO orders
$14.95 for Alaska or Hawaii

Expedited Shipping:

$14.95 for US 48 States - No PO Boxes
$19.95 for Alaska or Hawaii

Guaranteed 2-Day Delivery:

$14.95 for US 48 States - No PO Boxes

International Shipping:

$29.95 - Customer is responsible for any customs fees due



Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We will make every effort to ship the order the same day for standard orders received by 2:00PM Eastern.  Orders after the 2:00PM, will ship out on the next business day.  The expected arrival is between 4-7 business days depending on location within the United States using ground shipping methods.

If you need it faster, we can accommodate your needs by using our Express shipping. The expected arrival is within 2 business days in the United States. Orders received by 2:00PM Eastern for Express will ship out the same day; if received after 2:00PM, the order will ship out the next business day.

Do you need it tomorrow? That is no problem! Use our Next Day Air Shipping and we can get it to you on the next business day. Next Day Air orders received by 2:00PM Eastern for will ship out the same day; if received after 2:00PM, the order will ship out the next business day. Please note: Next Day Air orders placed on Friday will not be delivered until Monday.

We also offer shipping to our international customers, anywhere in the world within 5 business days. Please be aware that you will be responsible for incoming duties and taxes charged by your country’s customs department.

Privacy and Security

Privacy Policy

We respect your privacy! Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Collectibles of the Game through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Collectibles of the Game may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Collectibles of the Game through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

What is your return policy?

If you are not satisfied with your purchase (sizing, color, feel or fit), then you may exchange your item(s) or get a refund. Please return it to the below address with all tags attached and the item in brand new condition. Please note, if the tags are not attached, the item has been washed or has any strong odors (smoke/cologne), we cannot accept the item back for a return and will return it back to you. Please include a copy of your invoice to avoid any delays in processing your return and should you have any questions, please do not hesitate to contact us.

Any item being returned is the responsibility of the customer, so be sure to get a tracking number from the shipping company/postal service used for the package and insure it for its full value. PLEASE NOTE: If you are using a prepaid return label from Amazon then the return shipping cost will be withheld from your refund. For example, if you are due a refund of $49.95 and the return shipping cost was $7 then your refund will be $42.95.

Refunds will be made for the original purchase price of the merchandise; no refunds will be issued for the original shipping costs associated with your purchase. Please note: We typically do not charge restocking fees, however, if a product is returned in a condition that prevents us from reselling it then we reserve the right to charge a restocking fee according to Amazon policy.

If you are requesting an exchange, please note the item and size you would like for the exchange. If the item is no longer available, we will refund your account.

Collectibles of the Game
Attn: Returns/Exchanges
5412 S. Middlebrook Pike
Knoxville, TN 37921


What if my item was damaged in shipping?
Unfortunately, sometimes items are damaged during shipping. If you receive a damaged or incorrect item from Collectibles of the Game, contact us immediately so we can have a new item shipped to you promptly. It is also important that you keep the original box and packing materials that came with the item, so we may file a claim with the shipping company to have the original item picked up.

When will I receive the item I ordered?
All Collectibles of the Game orders are processed promptly and shipped with urgency so you will have your item(s) as soon as possible. Our goal is to ship all orders by the next business day, however most orders ship out the same day. If you need an item expedited, please select Express or Next Day shipping, or contact us so we may help satisfy your urgent time frame.

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