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Dahlia designs and produces premium products including fine & fashion jewelry, clothing & accessories, and home products.  With its world-renown supply management capabilities, Dahlia is able to delivery qualities at unbeatable price*.  Besides 30-day return policy, Dahlia also offers Quality Guarantee & Price Match Guarantee to ensure your risk free shopping experiences.

Credibility

  • Featured by the jewelry/fashion industry authorities such as Modern Jeweler, National Jeweler, Lucky etc.
  • Featu...

Dahlia designs and produces premium products including fine & fashion jewelry, clothing & accessories, and home products.  With its world-renown supply management capabilities, Dahlia is able to delivery qualities at unbeatable price*.  Besides 30-day return policy, Dahlia also offers Quality Guarantee & Price Match Guarantee to ensure your risk free shopping experiences.

Credibility

  • Featured by the jewelry/fashion industry authorities such as Modern Jeweler, National Jeweler, Lucky etc.
  • Featured on CBS, ABC, etc.
  • Featured in Martha Stewart Weddings, Elegant Bride, Bridal Guide, Audrey, etc.

Risk Free Shopping

  • Price match guarantee, Quality guarantee, and 30-day return policy
  • Straight-forward and honest product information
  • Knowledgeable and professional customer service
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Have a question for Dahlia Jewels?
Customer Service Phone: 718-271-3436
30 days90 days12 monthsLifetime
Positive 94% 98% 98% 98%
Neutral 6% 1% 2% 1%
Negative 0% 1% 0% 1%
Count17821,84623,710

Our 30 day return policy

You and those who receive your gifts must be delighted, or we will replace it with another item of your choice or a full refund of the purchase price, minus delivery charges. Our 30 day, no-risk return policy enables you to return your purchase for any reason. We will handle your request promptly and courteously.

Our Quality Guarantee

 

When you order from Dahlia, you can be sure your beautiful piece has been rigorously inspected before final shipment. Each item arrives in our silk pouch. We guarantee our jewelry to be free of all defects for 90 days after purchase.  Dahlia will cover return delivery charges and repair costs without any charge to you within 90 days.  After 90 days, shipping charge and repair cost may be applied.

If you receive a damaged or incorrect item, contact us no later than 5 business days of receipt so we can repair or replace the item.  Dahlia will cover return delivery charges and repair costs without any charge to you.

Return instructions are on “Customer Help Pages”.

Contact this seller Phone:718-271-3436


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Dahlia Jewels Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Guarantee Delivery for Christmas for in stock items to Contiguous United States are: 
Standard Shipping - Order received by 11:59PM PST, Monday, December 17, 2012
Expedited Shipping - Order received by 11:59PM PST, Wednesday, December 19, 2012
NextDay Shipping - Order received by 11:59PM PST, Thursday, December 20, 2012

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For Both Expedited and Standard Shipping, Dahlia will meet Amazon's "Expected Delivery Time" for each order!

Dahlia insure and/or register all items for their full value within the United States.  Orders will be shipped out within the same business day if the order is received by 12PM EST or next business day if received after 12PM EST.  If your order cannot be shipped immediately, you will be contacted and informed of the reason for the delay.

24-hour shipping via USPS Express Mail to Continental US Street:
USPS  Express Mail delivers overnight to most destinations, , therefore, your order should arrive on your doorstep in 1-2 business day after after receipt of your order.

Expedited shipping via USPS Priority Mail:
USPS Priority Mail takes 1-3 business days to deliver, therefore, your order should arrive on your doorstep in 1-4 business days after receipt of your order.

Standard Shipping via USPS 1st Class Mail:
USPS 1st Class Mail takes 3-5 business days to deliver, therefore, your order should arrive on your doorstep in 3-6 business days after receipt of your order.

If you live remotely or in US Protectorates, or if it is during the Busy Holiday Time, then it might take extra time to deliver.

Overall, we advise customers to follow Amazon.com Policy for standard delivery: "an item that is available in 1-2 business days and shipped using standard shipping (3-7 business days) will arrive in 4-9 business days. Business days are Monday through Friday).

We will always do our best to ship as soon as possible.  However please do keep in mind that there is time delay between when you placed the order and when we receive your order from Amazon.  It  normally takes several hours but could be days if your order was pending for review.


Privacy and Security

Privacy Policy

Privacy Policy

The protection and privacy of our customer's personal information is of utmost importance to us. Thus, the information that we collect will not be provided or sold to any third parties.

If you have any questions or concerns, please feel free to contact our customer representatives via the following methods:

Phone: (718) 271-3436 or toll-free at (877) 802-4599

Hours of Operation: Monday- Friday  9am- 6pm EST

 


 


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Dahlia Jewels through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Dahlia Jewels may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Dahlia Jewels through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Dahlia Packaging

Each purchase arrives in our silk pouch (please refer to the pouch image below)

Return instructions

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