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Who We Are
Car Toys is the largest independent multi-channel specialty car audio and mobile electronics retailer in America with locations in major cities across the western United States including Seattle and Spokane, Washington; Portland, Oregon; Denver, Colorado Springs and Ft. Collins, Colorado; and Houston and Dallas/Ft. Worth, Texas.

We offer a broad selection of the very best mobile entertainment, navigation, road safety and security systems available from world-famous brands like  Pione...

Who We Are
Car Toys is the largest independent multi-channel specialty car audio and mobile electronics retailer in America with locations in major cities across the western United States including Seattle and Spokane, Washington; Portland, Oregon; Denver, Colorado Springs and Ft. Collins, Colorado; and Houston and Dallas/Ft. Worth, Texas.

We offer a broad selection of the very best mobile entertainment, navigation, road safety and security systems available from world-famous brands like  Pioneer, Kenwood, Alpine, Kicker, JL Audio, Focal, Infinity, JBL, Garmin, and Metra and many other top manufacturers.

With a handful of employees, Car Toys was founded in 1987 by current president and CEO, Dan Brettler who established core principles that still drive the company (and motivate some 1,200 employees) today:

  • Provide knowledgeable and helpful customer service every day to every customer
  • Set and maintain a superior standard for product installation and user satisfaction
  • Offer the finest products in the world at prices that make the fun of mobile entertainment and mobility and productivity of wireless phones accessible to anyone

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Customer Service Phone: 1-888-227-8697
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Our Guarantee: If for any reason you are not satisfied with your purchase from Car Toys, you may return most merchandise within 30 days of the original purchase date. You may receive a full refund* or exchange. In order to receive this full refund or credit, we require that the returned merchandise be in new, complete and original condition. You may exchange most merchandise within 30 days of the original purchase.  You will need to contact Car Toys by calling 800-997-3644 to schedule a return.

Returns and Exchanges:

Audio & Video Items: must be returned within 30 days of purchase in brand new condition and 100% complete - with all parts, manuals and packaging materials, and the original proof of purchase receipt

Portable Navigation, Radar Detectors, and Portable Video Items:  Must be in brand new, resalable condition (with original box, packing materials and all accessories) may be returned for credit or refund within 14 days from the date of purchase when purchased online. 

*Any charges for shipping are deemed non-refundable once your initial order has been processed and the return is subject to a $15.00 shipping fee.(If the initial cost of shipping is greater than the fee, the buyer would be assessed the full charge incurred for shipping)

*The buyer is responsible for all return costs associated with returning a product for refund or exchange.

*If an item is shipped and the buyer refuses delivery or it is deemed undeliverable; the full shipping cost will be taken out of the refund.

* A restocking fee of at least 25% will be charged for merchandise returned without original packing materials, boxes and parts.

Non-Returnable Merchandise: Items that are damaged or abused. Etched or otherwise personalized items. 

Product Deliveries: It is the buyers’ responsibility to make sure the delivery address is correct and that products delivered to the given address are safe and secure. The risk of loss and title for all items pass to the customer upon delivery to the carrier. Car Toys is not responsible or liable for any damage or loss arising from shipment. All orders are shipped to the address provided in the order. Car Toys assumes no responsibility for lost or stolen products. Car Toys strongly recommends that you or a representative be available for all deliveries. Car Toys’ customer service team will supply a tracking number for all orders, so that appropriate arrangements can be made. Note: Since deliveries can be delayed, and shipping/packing mistakes may occur, it is highly advised that you wait until you have confirmed delivery of all parts before scheduling for an installation or beginning your own installation on a vehicle.


Items Damaged In Shipping: Damage to products must be reported to us within 2 days from the delivery date in order to be considered for an exchange or refund.



Contact this seller Phone:1-888-227-8697


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Car Toys Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline Car Toys ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order. We ship to the continental U.S. only.

Privacy and Security

Privacy Policy

  Car Toys Online PRIVACY STATEMENT

At Car Toys, we're committed to providing high quality mobile electronics products and services that exceed our customers? expectations. In doing so we understand that your personal privacy is of utmost importance. We will not sell, share, or distribute your email address or personal data to anyone without your permission.

Information Collection and Use
Car Toys will not sell, share, or rent customer information to others in ways different from what is disclosed in this statement.

Sharing
We will share aggregated demographic information with our partners and advertisers. This data will not be linked to any personal information that can identify any individual person.


Tax Information

Car Toys has retail stores in Washington, Oregon, Colorado and Texas.  With a physical retail presence in these states also comes the responsibility to collect sales taxes from our customers for orders shipping to addresses in these States. 

 

Car Toys does not collect sales tax from customers whose orders ship to states other than WA, OR, CO or TX.  For states outside of our retail markets, the customer is responsible for reporting and paying any sales tax that may be required by a taxing authority that has jurisdiction in the area that they are shipping the order to.

Car Toys has retail stores in Washington, Oregon, Colorado and Texas.  With a physical retail presence in these states also comes the responsibility to collect sales taxes from our customers for orders shipping to addresses in these States. 

 

Car Toys does not collect sales tax from customers whose orders ship to states other than WA, OR, CO or TX.  For states outside of our retail markets, the customer is responsible for reporting and paying any sales tax that may be required by a taxing authority that has jurisdiction in the area that they are shipping the order to.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Regarding Sales to Resellers and Large Quantity Orders

Car Toys reserves the right to cancel Amazon orders placed by resellers including distributors and to limit the number of units purchased of a distinct item from 2 to 5 units per customer.  


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