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PremiumBatteries

Premium Batteries is located in the United States and all items are shipped from within USA.  We provide batteries from leading manufacturers around the world, specializing in micro batteries, such as silver oxide watch batteries, lithium coin cells and hearing aid batteries. 

It's our intention only to provide fresh, genuine product from leading manufacturers. If you are not satisfied in any manner, kindly contact us and we will do our best to make it right. Our telephone, 800-680-CELL (2355) ...

Premium Batteries is located in the United States and all items are shipped from within USA.  We provide batteries from leading manufacturers around the world, specializing in micro batteries, such as silver oxide watch batteries, lithium coin cells and hearing aid batteries. 

It's our intention only to provide fresh, genuine product from leading manufacturers. If you are not satisfied in any manner, kindly contact us and we will do our best to make it right. Our telephone, 800-680-CELL (2355) is rightly provided, because we want customers to find us and to talk to a live person if necessary.  Hours of operation are M-F 8AM-5PM EST.

Feel free to browse our Battery Q & A section by scrolling down, it's located on the right hand column of this page.   It contains detailed answers to commonly asked questions about watch batteries, lithium coin cell batteries and hearing aid batteries.

Happy Shopping on Amazon!

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Customer Service Phone: 800-680-2355
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Neutral 1% 2% 1% 1%
Negative 4% 3% 3% 2%
Count4709683,71039,473

Contact this seller Phone:800-680-2355


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


PremiumBatteries Shipping Rates

Shipping/Handling charges are per item.  If multiple products are selected, multiple shipping charges will be applied when purchasing.  

Orders placed before 12 p.m. EST are likely to ship the same business day.  Orders after the cut off time will ship next business day.  Expired Amazon payment information can result in a delay of shipment due to Amazon taking longer to process.  Please keep this in mind if Expedited/Express orders are requested, as we do not ship during weekends or national holidays.

Express Orders shipped by UPS cannot be shipped to P.O. Boxes. 

International orders shipped standard shipping are sent via USPS First Class International mail.  Lithium coin battery orders to overseas addresses will be cancelled. USPS cannot ship these items overseas. Orders are usually delivered within 18 business days but can take up to 6-8 weeks for delivery depending on location. 

International orders can take longer for delivery if there are customs delays.  Please select expedited shipping if you require your order in a specific time frame.  USPS Express mail is used for expedited shipping which is not available in some countries worldwide.  If USPS does not allow express mail in that country we will send notification.  

 

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

ADDITIONAL SHIPPING INFORMATION:

Unless noted otherwise in the ordering pipeline PremiumBatteries ships all items within two business days of receiving order, although most orders ship within 24 hours.  You will receive notification of any delay or cancellation of your order.  Business hours are Monday-Friday 8:00 AM to 5:00PM EST.

Inquires messages through the Amazon system during weekends and holidays may be answered next business day at the latest, but typically we reply on weekends.

In the event that a product's stock is depleted/backordered before your order is processed, you will be notified of the delay.

Customer is responsible for all shipping charges incurred, including shipping of returned items back to our facility.

Please verify you have received the correct product ordered.  Only unused/unopened product can be returned for exchange or full refund.  Partial refunds will be issued of product has been opened or used.  Rechargeable hearing aid batteries/batteries are non refundable if packaging/protective seal is broken.

Any returns/exchange requests must be within the 30 day return policy.  Any requested after the return/exchange requested after the return period will be refused.   

All returns not returned due to damage, defects, or not-as-described in the listings are subject to a 15% restocking fee.  

All items shipped may require an adult signature for delivery depending on method of shipping selected.

Orders with free standard shipping selected are shipped USPS.  2nd and 1 Day Express orders are shipped via UPS

Micro coin cells purchased are shipped via UPS-MI (Mail Innovations) a partnership between UPS and USPS.  The estimated delivery time is 3-15 business days depending on location.  If specific delivery time frame is needed please select Standard, Expedited or Express mail for delivery.  UPS-MI tracking numbers may be tracked at: /www.ups-mi.net/packageid/

If you receive a product that is damaged in transit, follow these instructions: Refuse the shipment if possible. Contact PremiumBatteries Customer Service immediately by email to notify us of the situation.

If you are located outside the USA and you request to ship to a re-forwarding address, we may choose to cancel your order.  Re-forwarding addresses have additional Box information and are freight forwarders who reship the goods to a final destination outside of the country.  If you have such an address, we will most likely cancel your order.  Unfortunately, we receive too many complaints from customers using such addresses and we cannot be made responsible for the actions of a freight forwarder.

Privacy and Security

Privacy Policy

PremiumBatteries values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from PremiumBatteries through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from PremiumBatteries may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from PremiumBatteries through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q:  Delivery Delays, why is my USPS postal shipment taking so long to arrive?


A:  Postal First Class Mail has been extremely slow lately.  Some customers report delivery delays from 2 weeks to 30 days and longer.  The USPS has closed down many distribution and sorting centers and this has had a been effect on delivery times.

For those customers attempting to track using the Delivery Confirmation Number from your order, please note that presently for USPS First Class Mail, letter size envelopes, D.C. tracking is not used for your delivery.  

Effective Aug. 2015, we are using UPS-MI (Mail Innovations), a partnership between UPS and USPS.  With this new change, we are expecting customers to receive their orders more quickly.  Shipments within our state of FL may still be sent by USPS. With the partnership, UPS-MI handles the delivery from our facility to the customer's local post office and then USPS makes the final delivery.  For proper tracking, first check if your order has been shipped by UPS-MI or USPS.  UPS-MI can be tracked at: //www.ups-mi.net/packageid/

Other significant issues delaying your order; if the item you ordered is lithium coin batteries we are required by law, to specify Ground Delivery on the front of the envelope.  Lithium batteries are prohibited from being transported by air.    Ground delivery adds significantly to the delivery time of First Class Mail.

Q:  What is the proper way to use for Zinc Air, Hearing Aid Batteries?

A:   A zinc air hearing aid battery uses air outside the battery in order to produce power. The factory applies a removable adhesive tab which seals one or more air holes located cathode (+) side of the battery to ensure freshness and prevent self-discharging, but this tab must be removed from the battery prior to use.   Removing the tab will activate the battery, but you should allow at least one minute for the battery to properly activate, prior to inserting it into your hearing aid.   Air from the outside needs to enter those small air holes in the battery in order to activate it.  

If a user does not wait the one minute prior to inserting the battery it may not properly activate and the user may find their device does not work.   If this occurs, you should remove the battery from the aid and allow it to breath for a minute.   Typically, this should resolve the issue.  Longer activation time does not mean the battery has a low capacity- some batteries simply take longer to activate than others.

Zinc-Air battery starts activation right after removal of the tab on a battery.   Accordingly, voltage measured right after removal of the tab is normally lower than specified voltage of 1.4 Volt.   A lower or higher nominal voltage reading on a new battery is generally no indication of the battery's potential capacity or duration.    Both digital and analog hearing aid machines available today provide you with clear sound if working voltage is being applied over 1.1V.  

Generally all zinc air batteries leaving the factory are defect free, but sometimes a defect may be latent and can manifest itself over time.  

INDICATIONS OF A DEFECTIVE, NEW BATTERIES MAY BE AS FOLLOWS:
a.  A loose battery tab, that is not effectively sealing the air holes on the cathode (+) side of the battery, the battery should be discarded.
b.  Visible leakage of electrolyte or "salt like" deposits on the anode (-) side or on cathode (+) side under the tab, the battery should be discarded.
c.   Bulging of a battery (when new) is considered a visible defect and the battery should be discarded. This indicates the battery has an internal defect and gassing has occurred causing the cell to expand.
d.   A latent defect may also be a non-visible internal defect preventing the battery from functioning. In this example the battery may have very low voltage or very little current, but is not apparent unless the battery is tested or it failed to power the hearing aid.

PROPER FUNCTIONING OF A GOOD BATTERY REQUIRES THE FOLLOWING:
a.  Not enough activation time for battery after removing the tab from the (+) cathode side of a new battery.  Wait at least one minute prior to inserting the battery into the hearing aid. 
b. Dented battery surface causes poor contact with battery terminal of the hearing aid.
c.  Built up dirt on the battery terminal of the hearing aid causes poor contact.
d.  Loose battery contacts inside the battery compartment of the hearing aid unit.

Q:  What is the difference between a 1.4V and 1.45V hearing aid battery?

A:  No difference really.  Some brands advertise 1.45V and others advertised 1.4V.  Previously all manufacturers advertised only 1.4V.  Some changed to 1.45V and used this as an argument to persuade customers their batteries perform better because of this. Well its just smoke and mirrors and simply not true at all.  What matters is the operating voltage and whether it's 1.4V or 1.45V, the operating voltage of a good battery remains the same, between 1.1V and 1.2V.   Honest we know hearing aid batteries; a 1.45V will not perform better, nor will it last any longer than a 1.4V battery.  If your audiologist or hearing aid professional is telling you to use 1.45V batteries he has simply bought into the marketing B.S. of some of the larger hearing aid battery companies.

Q: How many different hearing aid battery sizes are there?

A:  Know your battery size.  There are four major sizes.  From smallest to largest the sizes are, 10, 312, 13 and 675.  Additionally, there existed a size 5 (tiny), which has been discontinued, as well as some high power versions of the 675 size which are used by cochlear implant users.   Hearing aids will use only one specific size.  Make sure you purchase the correct size.   To assist users further, manufacturers have universally agreed to color code the tabs on the batteries and often the packaging as well.   The associated colors are:  Size 10 - Yellow,  Size 312 - Brown, Size 13 - Orange, Size 675 - Blue,  for cochlear users size 675P - Green or Silver, and discontinued Size 5 - Red.

Q:  What's the story on Lithium Coin Cell sizes?

A:  Lithium coin cell models are indicative of the cell size.   The model number tells you the size of the battery.  For example, CR2016, means the battery has a diameter of 20mm and a height of 1.6mm.  A CR2032 would have the same diameter, but a height of 3.2mm.   A CR1620 has a diameter of 16mm and a height of 2.0mm.  You got it, right?  Now you are a coin cell expert!

Q:  I think my batteries are defective, how to test the batteries?

A:  We have found over 90% of the customer complaints about the batteries we deliver are unfounded and false.   Most customers sadly, do not know how to properly use a battery tester for button and coin cells.   Batteries from quality manufacturers, like Sony, Panasonic, Toshiba, Maxell, Powerone, particularly button and coin cells are generally defect free.   Defect free means that less than one in one hundred thousand batteries are defective.  So if a customer complains to us "all the batteries tested defective", you can imagine the probability of this should be extremely remote.  

When using a battery tester on a button or coin cell, make sure you have the correct tester.  If a multi-meter tester is used, make sure you have it on the correct setting.  Most battery testers put a very extreme load on the battery, so you should only allow contact of the battery on the tester for no more than a 1/2 second.  Any longer contact on the battery will overload it and cause a defective measurement and potentially short circuit the battery.   When testing zinc air hearing aid batteries, make sure to first remove the battery tab from the battery.  A zinc air battery must first activate and draw air into the battery, so wait at least two minutes prior to testing the battery.  Again, the touch with the tester should be momentary.   Holding the battery against the tester while watching the meter go from green to red, is the surest way to damage a perfectly good battery. Usually, it is the watch or electronic device which has a much, much higher probability of being defective or broken so don't take it out on the battery. 

Q:  Negative Feedback?

A:  Before issuing negative or one star feedback against our company, please consider the reason.  Seller feedback is intended to evaluate the seller's Customer Service performance or other aspects related to our performance on an order.   Please realize, we have no control over the delivery speed of USPS postal deliveries.  Generally postal deliveries are used when a customer elects free, economy shipping.  For orders under $10, the only acceptable shipping method is the postal service.  Lithium coin cells, are prohibited from traveling by air.  Since these envelopes may only travel by Ground, delivery time may be extended as much as 14 to 21 days.   Please don't take this out on us with a negative feedback rating.   Contact us.  If you haven't received your goods, we can issue a full refund or offer to send out a free replacement shipment.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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