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GoJaneis an Internet retailer of fashion forward apparel for progressive young women. We are a dedicated team of fashion fanatics, committed to the goal of connecting our customers with their own unique fashion sense. For over 14 years, we've been devoted to elevating style and self-perception while keeping it fun and inclusive of all trends. Our teams of buyers are constantly on the lookout worldwide and locally for the next must-haves! We add tons of new styles every day to keep you at the fo...

GoJane is an Internet retailer of fashion forward apparel for progressive young women. We are a dedicated team of fashion fanatics, committed to the goal of connecting our customers with their own unique fashion sense. For over 14 years, we've been devoted to elevating style and self-perception while keeping it fun and inclusive of all trends. Our teams of buyers are constantly on the lookout worldwide and locally for the next must-haves! We add tons of new styles every day to keep you at the forefront of fashion. Why wait when you can find something new at GoJane.

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Have a question for GoJane?
Customer Service Phone: 818-581-4652
30 days90 days12 monthsLifetime
Positive - - 87% 93%
Neutral - - 0% 4%
Negative - - 13% 3%
Count003917,110

GoJane.com prides itself on customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for an exchange or refund within 30 days of the ship date. However, we cannot accept garments that have been worn, washed or altered. Simply fill out the return form on the back of your invoice and send us the items you would like to return/exchange.


GoJane.com recommends that you send back your return with insurance. That way you are protected from the possibility of loss during shipping. Returns take approximately 7 business days to be processed once received. Shipping and Handling charges are not refundable. Please keep in mind that it takes 7-9 business days for your refund to be posted to your credit card. Shoes returned without the original shoe box may be assessed a $1.00 restocking fee. Please note that you are responsible for return shipping costs.

Send all return/exchange merchandise to:


GoJane.com Returns
950 N. Barrington Ave.
Ontario, CA 91764


Final Sale Items

All intimate bottoms, intimates sets (e.g. bra+panty sets), pantyhose/stockings/tights, socks, self-adhesive bras/pasties, all shapewear (e.g. butt-boosters, control shorts, cami shapers, etc.), swim sets (e.g. tops+bottoms) and swim bottoms ARE FINAL SALE.
No returns or exchanges will be accepted for these items.


Exchanges

GoJane.com is happy to exchange your merchandise (excluding Final Sale Items) for another size or even another item. We also recommend that you give us a call to hold the item(s) that you want instead. That way it won't sell out before your original merchandise gets back to us. PLUS we will pay to have your exchange shipped out to you using our Economy Shipping. Coupons cannot be applied to exchange orders or hold orders. For orders placed with a coupon, the coupon will be honored for an even exchange of the same item only.


Refused Packages

Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via UPS are subject to the 'Terms and Conditions of Service' as detailed on UPS.com.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




GoJane Shipping Rates


Listed below are shipping details for GoJane, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
US Protectorates
APO/FPO
Canada
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $5.99
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $8.99
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $14.00
$25.00 to $49.99 $16.00
$50.00 to $99.99 $18.00
$100.00 to $149.99 $20.00
$150.00 to $199.99 $23.00
$200.00 to $299.99 $35.00
$300.00 to $399.99 $45.00
$400.00 to $499.99 $55.00
$500.00 to $599.99 $65.00
$600.00 to $699.99 $75.00
$700.00 to Up $85.00
Continental US PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $14.00
$25.00 to $49.99 $16.00
$50.00 to $99.99 $18.00
$100.00 to $149.99 $20.00
$150.00 to $199.99 $23.00
$200.00 to $299.99 $35.00
$300.00 to $399.99 $45.00
$400.00 to $499.99 $55.00
$500.00 to $599.99 $65.00
$600.00 to $699.99 $75.00
$700.00 to Up $85.00
Continental US Street · Two-Day · (2 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $20.00
$25.00 to $49.99 $22.00
$50.00 to $99.99 $24.00
$100.00 to $149.99 $26.00
$150.00 to $199.99 $30.00
$200.00 to Up $45.00
Alaska and Hawaii Street · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $6.00
$25.00 to $49.99 $8.00
$50.00 to $99.99 $10.00
$100.00 to $149.99 $12.00
$150.00 to $199.99 $15.00
$200.00 to $299.99 $20.00
$300.00 to $399.99 $25.00
$400.00 to $499.99 $30.00
$500.00 to $599.99 $35.00
$600.00 to $699.99 $40.00
$700.00 to Up $45.00
Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $6.00
$25.00 to $49.99 $8.00
$50.00 to $99.99 $10.00
$100.00 to $149.99 $12.00
$150.00 to $199.99 $15.00
$200.00 to $299.99 $20.00
$300.00 to $399.99 $25.00
$400.00 to $499.99 $30.00
$500.00 to $599.99 $35.00
$600.00 to $699.99 $40.00
$700.00 to Up $45.00
Alaska and Hawaii Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $21.00
$25.00 to $49.99 $23.00
$50.00 to $99.99 $25.00
$100.00 to $149.99 $27.00
$150.00 to $199.99 $30.00
$200.00 to $299.99 $40.00
$300.00 to $399.99 $50.00
$400.00 to $499.99 $60.00
$500.00 to $599.99 $70.00
$600.00 to $699.99 $80.00
$700.00 to Up $90.00
Alaska and Hawaii PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $21.00
$25.00 to $49.99 $23.00
$50.00 to $99.99 $25.00
$100.00 to $149.99 $27.00
$150.00 to $199.99 $30.00
$200.00 to $299.99 $40.00
$300.00 to $399.99 $50.00
$400.00 to $499.99 $60.00
$500.00 to $599.99 $70.00
$600.00 to $699.99 $80.00
$700.00 to Up $90.00
US Protectorates Street · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $6.00
$25.00 to $49.99 $8.00
$50.00 to $99.99 $10.00
$100.00 to $149.99 $12.00
$150.00 to $199.99 $15.00
$200.00 to $299.99 $20.00
$300.00 to $399.99 $25.00
$400.00 to $499.99 $30.00
$500.00 to $599.99 $35.00
$600.00 to $699.99 $40.00
$700.00 to Up $45.00
US Protectorates PO Box · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $6.00
$25.00 to $49.99 $8.00
$50.00 to $99.99 $10.00
$100.00 to $149.99 $12.00
$150.00 to $199.99 $15.00
$200.00 to $299.99 $20.00
$300.00 to $399.99 $25.00
$400.00 to $499.99 $30.00
$500.00 to $599.99 $35.00
$600.00 to $699.99 $40.00
$700.00 to Up $45.00
APO/FPO Street · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $6.00
$25.00 to $49.99 $8.00
$50.00 to $99.99 $10.00
$100.00 to $149.99 $12.00
$150.00 to $199.99 $15.00
$200.00 to $299.99 $20.00
$300.00 to $399.99 $25.00
$400.00 to $499.99 $30.00
$500.00 to $599.99 $35.00
$600.00 to $699.99 $40.00
$700.00 to Up $45.00
APO/FPO PO Box · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $6.00
$25.00 to $49.99 $8.00
$50.00 to $99.99 $10.00
$100.00 to $149.99 $12.00
$150.00 to $199.99 $15.00
$200.00 to $299.99 $20.00
$300.00 to $399.99 $25.00
$400.00 to $499.99 $30.00
$500.00 to $599.99 $35.00
$600.00 to $699.99 $40.00
$700.00 to Up $45.00
Canada · Standard · (5 - 10 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.99 $12.00
$25.00 to $49.99 $14.00
$50.00 to $74.99 $18.00
$75.00 to $99.99 $20.00
$100.00 to $149.99 $22.00
$150.00 to $199.99 $25.00
$200.00 to $299.99 $30.00
$300.00 to $399.99 $35.00
$400.00 to $499.99 $40.00
$500.00 to $599.99 $45.00
$600.00 to $699.99 $50.00
$700.00 to Up $55.00

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Unless noted otherwise in the ordering pipeline GoJane ships all items within three business days of receiving order You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from GoJane through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from GoJane may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from GoJane through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

GoJane Size Chart


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