Amazon Business Best Books of the Month STEM nav_sap_plcc_ascpsc Starting at $39.99 Luxury Beauty March Birthstone Shop Popular Services westworld westworld westworld  All-New Echo Dot Starting at $99.99 Kindle Oasis Trade in and get paid instantly Tackle Any Terrain with Cycling on Amazon STEM

Universal Direct Brands

The Universal Guarantee:

Your satisfaction is our most important goal. You may return your purchase at anytime, for any reason, and receive an exchange, credit or refund. Refunds will be made in the manner payment was rendered.  Personalized items may be excluded in cases other than quality issues.

Universal Direct Brands is a company that offers products from major national catalogs like Signals, Wireless, What on Earth, Floriana, Art & Artifact, Catalog Classics and Support Plus. We present a...

The Universal Guarantee:

Your satisfaction is our most important goal. You may return your purchase at anytime, for any reason, and receive an exchange, credit or refund. Refunds will be made in the manner payment was rendered.  Personalized items may be excluded in cases other than quality issues.

Universal Direct Brands is a company that offers products from major national catalogs like Signals, Wireless, What on Earth, Floriana, Art & Artifact, Catalog Classics and Support Plus. We present a vast selection of creative items that reflect the themes of these major catalog brands.

Shopping through Universal is a convenient and enjoyable experience. We want to share our unique collections with you that can not be found elsewhere. We have many exclusive items that we've developed for our company.  You will only find them here.

We are here to help you. If you have any concerns, please email us at shop@universaldirectbrands.com or call 1-855-840-5333 toll free between 9 a.m. and 7 p.m. EST Mondays through Fridays.

Read more Read less
Have a question for Universal Direct Brands?
Customer Service Phone: 1-855-840-5333
30 days90 days12 monthsLifetime
Positive 98% 97% 99% 98%
Neutral 1% 1% 1% 1%
Negative 1% 2% 1% 1%
Count4831,9647,10020,733

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Universal Direct Brands Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

THE UNIVERSAL GUARANTEE
Your satisfaction is our most important goal. If the quality of your purchase does not meet your expectations, please contact us for an exchange, refund or credit. 

STANDARD DELIVERY USA
We use Fed Ex Ground, UPS Ground and the U.S. Postal Service to ship most orders. Orders shipped from our warehouse can be delivered in 7-10 business days from the date of the order. Items personalized or shipped direct from our suppliers may require 4-6 weeks for delivery. Please refer to the item description. Items ordered together are sometimes shipped separately. You will be notified if an item is temporarily out of stock. Credit card orders are charged only as each item is shipped. Standard delivery fees for shipping and processing are listed above on the shipping and processing table. Please supply a street address for delivery. PO, APO, FPO addresses contact Customer Service - 1-800-669-5225. 

DELIVERY OF LARGE OR HEAVY ITEMS - USA
Because some items require special packaging or processing to protect against damage, additional costs are incurred. The specific extra processing fee can be accessed by clicking on the link (where it may apply) on the product page that reads "Extra processing charge for this item (click for costs)". This cost should be added to the standard shipping and processing fee. U.S. Territories, Alaska & Hawaii please contact Customer Service. Restrictions may apply. Delivery to street address in the U.S. only. These charges are not waivable or refundable. 

Privacy and Security

Privacy Policy

We respect each consumer's opinion and choice regarding their privacy online and offline. The following policies disclose our information gathering and dissemination practices for our online Web site and our offline print catalogs.


If you have any questions regarding privacy issues after consulting this page please contact us at:


Universal Direct Brands
5581 Hudson Industrial Parkway
PO Box 2599
Hudson, OH 44236-0099
Orders: 1-800-669-9696
Fax: 1-800-950-9569


Universal Direct Brands is a Division of Universal Screen Arts, Inc. family of businesses. Universal Screen Arts is a catalog and e-commerce company. For a complete list of all Universal Screen Arts' businesses, please visit Universal Screen Arts website. At Universal Screen Arts, we respect the privacy of our customers and the importance of the information they entrust to us. We summarize below the basic information policies and practices in place on all Universal Screen Arts' websites.


What information do you collect when I place an order, request a catalog or other information?

When placing an order for merchandise, we request and collect as necessary your: e-mail address, name, street address, delivery address if different, City/Sate/Zip, telephone number and credit card number and expiration date.


How will Universal use the information I provide?
The information we receive allows us to process your purchases and confirm your orders.


We may share contact information and other data with businesses controlling, controlled by, or under common control with any Universal Screen Arts, Inc. Brands. We will not share your email address or any personal financial information to third parties. Should Universal Direct Brands merge with, acquire or be acquired by another business entity, some or all of your information could be transferred to the other entity. We may disclose your personal information when Universal Direct Brands believes it is necessary to comply with any applicable law, regulation, legal process or governmental request or to protect against harm to the rights, property or safety of Universal Direct Brands, our customers or the public as required or permitted by law.


How will my telephone number be used?
Universal will contact you by telephone only in the event that the need arises to communicate with you directly regarding the processing of your order or inquiry.

On limited occasions, we may contact you to survey your shopping experience.

Telephone numbers are not shared with third parties.


Security
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information under our control.



Tax Information

Ohio Delivery: Add applicable local sales tax.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

{"isEmpty":false,"marketplace":"ATVPDKIKX0DER","seller":"A3PIMQC7LAZLB7","url":"/sp/ajax/products","productsTabPageSize":12}

Universal Direct Brands seller has more products available, refine your search with a keyword above or view the entire catalog on their storefront.
No product results found.
  • Any
    ...
    (
    )
  • Next
  • Next
  • Previous
  • Previous
  • ...

  • Leave seller feedbackTell us what you think about this page