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The Luggage Pros story began in 1974, when our family owned and operated luggage specialty store opened in a suburb of Minneapolis, Minnesota. Our simple business philosophy combined high quality, name brand luggage, business cases and travel accessories with exceptional customer service and prices. We have developed strong authorized relationships with the luggage industry's most important brands including Tumi, Hartmann, Swiss Army, Travelpro, Boyt and Samsonite. In 2005 Briggs & Riley named u...

The Luggage Pros story began in 1974, when our family owned and operated luggage specialty store opened in a suburb of Minneapolis, Minnesota. Our simple business philosophy combined high quality, name brand luggage, business cases and travel accessories with exceptional customer service and prices. We have developed strong authorized relationships with the luggage industry's most important brands including Tumi, Hartmann, Swiss Army, Travelpro, Boyt and Samsonite. In 2005 Briggs & Riley named us "Independent Retailer of the Year".

Our tradition of outstanding customer service and selection now continues to grow on the Internet, where Luggage Pros is committed to helping online shoppers find the right luggage at the best price. Our knowledgeable customer service professionals are dedicated to providing outstanding support throughout the ordering process, and developing lasting relationships with our customers.

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Customer Service Phone: 1-800-595-5456
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Contact this seller Phone:1-800-595-5456


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Luggage Pros Shipping Rates

We include FREE Standard shipping for items shipped in the United States (AK, HI, and US Territories excluded).

Luggage Pros ships to all Alaska / Hawaii / US Territories addresses via The United States Postal Service.  Additional charges will need to be applied.  Average shipping charges are typically between $5 and $25 per product based on the size of product/s ordered.

Luggage Pros also ships Internationally.  To ship Alaska / Hawaii / US Territories or internationally, please call 1.800.595.5456.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We ship using standard ground shipping when we ship out of our warehouse and shipping time is around 2-4 business days. We use the major carrier, FedEx and FedEx SmartPost. Ship time can also vary. Generally, the latest shipping will take is 2 weeks.

Privacy and Security

Privacy Policy

General

Luggage Pros respects the privacy of every individual who visits our website.

This Privacy Statement outlines the information we will collect and how we will use that information.

This Statement will also instructs you on what to do if you do not want your personal information collected when you visit our website.

Personal Information
We will not collect your name, address, telephone number, or e-mail address unless you provide it to us voluntarily. However, we may attempt to collect such information if we believe your use of this website violates any laws. If you do not want this information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the e-mail address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files. When you do provide us with personal information, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our services. We may also use that information to contact you. However, we will not provide that information to third parties.

Children
We have no intention of collecting any personal information (that is, name, address, telephone number, or e-mail address) from individuals under eighteen years of age. Where appropriate, we will specifically instruct children not to submit such information on our website. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the e-mail address listed at the bottom of this Statement to request that this information be deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.

Other Information Collected Automatically
In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the origin of the website from which you linked to our website.

Information We May Place Automatically On Your Computer's Hard Drive
When you view our website, we may store some information on your computer. This information will be in the form of a "cookie" or similar file and will help us in many ways. For example, cookies allow us to tailor our website to better match your interests and preferences. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Who to Contact
If you have submitted personal information through this website and would like that information deleted from our records, please contact us at the following e-mail address: privacy@LuggagePros.com. We will use reasonable efforts to delete your information from our existing files.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Luggage Pros through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Luggage Pros may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Luggage Pros through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q: Do you have a physical location?
A: Luggage Pros is a division of one of the largest luggage specialty stores in the Midwest. We've been in business for more than 28 years, and are family-owned and operated.

Q: Do I pay sales tax?
A: You only pay sales tax on orders being shipped to Minnesota.

Q: Do you ship to PO Boxes?
A: As long as you have a valid billing address and physical shipping address, this can be arranged. Please call Luggage Pros at 1-800-595-5456 for further assistance.

Q: Do you ship to APO/FPO addresses?
A: Luggage Pros understands the difficulty our service men and women, and their families, encounter when ordering online. We are committed to making your shopping experience as pleasant as possible. Please call us at 1-952-545-3375 for further assistance, or email us at service@LuggagePros.com.

Q: What if it's not in stock?
A: We will contact you via email should your order be out of stock or on a backorder status at the manufacturer.

Q: Will I be charged if it's on backorder?
A: At Luggage Pros, you will not be charged until your item ships.

Q: What if I don't like it?
A: We have a 30-day return policy, should you wish to return your order. See our return policy for further details.

Q: How can I get it repaired?
A: Most items are covered under a manufacturer warranty, anywhere from 1 year to lifetime. Warranties generally cover manufacturer defects and workmanship flaws, although some differ.

Q: What if I can't find it?
A: Chances are, if you can't find it on the site, we stock it in our retail location, or can order it. Call Luggage Pros at 1-800-595-5456 for further assistance or email us at service@LuggagePros.com.

Q: What is an authorized Internet retailer?
A: This is a retailer that is authorized by the manufacturer to sell that company's goods online. This does not include private individuals, auctions, or used good dealers.

Q: Can I get a catalog?
A: At this time, we do not have a print catalog of all products carried online. Detailed descriptions, images, and product specifications are available at our website for all items currently available online.

Q: How can I be removed from your mailing list?
A: To be removed, please send your request to specials@LuggagePros.com.

 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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