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BagdUp.com has grown to be one of the most successful online e-tailers of luggage, handbags, backpacks, business cases, laptop cases, travel accessories, and other travel products. At BagdUp.com we provide our customers with fast customer service, reasonable prices, and high quality products. We carry a full line of products from many name brand and designer manufacturers. We want to assure our customers that they are traveling with durable, elegant, and certified products and we stand behind ev...

BagdUp.com has grown to be one of the most successful online e-tailers of luggage, handbags, backpacks, business cases, laptop cases, travel accessories, and other travel products. At BagdUp.com we provide our customers with fast customer service, reasonable prices, and high quality products. We carry a full line of products from many name brand and designer manufacturers. We want to assure our customers that they are traveling with durable, elegant, and certified products and we stand behind every product we sell. We are focused on providing customers with the best possible shopping experience. 

With that in mind, customers can depend on BagdUp.com for all their travel needs. If you need to contact us for any reason please use the following information below to do so. We thank you for your visit and appreciate your visit at BagdUp.com!

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Return Policy:

You have 60-days from the day you receive your item to initiate a return and put the return item in the mail. All items must be returned in their original condition and include the original packaging, documentation, warranty cards, manuals, and accessories.  Please note that your return will be subjected for inspection upon arrival and if any items are missing or damaged you may incur re-stocking fees.

 If Bagdup has sent you a defective or wrong item please inform us so we can e-mail you a pre-paid shipping label.  Then, simply drop off the package to a local carrier hub, store, drop box, or truck.  This way, there is no expense to you to return the package to us. If you see a truck coming down the road, please move out of the way! :)

How to obtain an RMA Number:

To initiate a return, you must obtain an RMA# from Bagdup.  Please allow up 2 business days to receive the RMA#. Normally we're quicker than that, but it depends on the weather! :)

An RMA# will allow us to track your return once it has been received in our facilities and we will credit the same credit card that was used to make the purchase.  Once received, a Bagdup representative will inspect the order and refund/exchange your order less any shipping costs.  Please allow up to 5 business days for the refund/exchange to take place. 

If you have any questions about your return, please contact our customer service by email at any time.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more



bagdUp Shipping Rates

Our shipping rates are straight forward and to the point. To ensure quality and to avoid the hassle of overpriced shipping, we as a company have decided to make flat progressive rates based upon weight.

With rates starting as low as $4.95 + $0.50 per pound for standard shipping, we're confident that you'll be pleased with your shipping cost and service.

Please refer to the table to view our domestic shipping rates. *Please note that we only ship to the Continental United States.
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New Gift Services: At this time United Pet Solutions does not provide Gift services of any kind.

New Tax Information: Guess what? As one of the added perks of shopping with United Pet Solutions, always know that your purchases are tax free 24/7. United Pet Solutions takes on all existing tax liabilities for our customers.

New Frequently Asked Questions: As popular questions roll in, we'll be sure to post them in our FAQs to assist people with their needs.


Listed below are shipping details for bagdUp, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $14.99 $0.00
$15.00 to $47.00 $0.00
$47.01 to Up $0.00
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $29.99 $25.00
$30.00 to $48.99 $28.00
$49.00 to $74.99 $31.50
$75.00 to $100.00 $37.00
$100.01 to $200.00 $42.00
$200.01 to $350.00 $47.00
$350.01 to Up $52.00
Alaska and Hawaii Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $29.99 $40.00
$30.00 to $50.00 $45.00
$50.01 to $74.99 $50.00
$75.00 to $100.00 $53.00
$100.01 to $200.00 $57.00
$200.01 to $350.00 $62.00
$350.01 to Up $67.00

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Things you should know about our shipping policies:

  • We usually ship items within 4 - 5 business days, excluding holidays
  • We ship only within the Continental United States
  • We do ship to PO Box address
  • Tracking information is loaded for each and every order

Privacy and Security

Privacy Policy

Information Collection and Use

Bagdup collects information from our users during the ordering process. Bagdup is the owner of the information collected on orders placed with us. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security of Bagdup, you can send an e-mail at us anytime. 


Tax Information

Currently, BagdUp.com is registered in the state of New Jersey and only products shipped to the state of New Jersey are charged tax at a rate of 7%. The other 49 states are not taxed at all. We want to pass on any savings to you as much as we can.

Has my order shipped?

To see the status of your order, simply log on to Amazon.com and click on "Your Account". Once there, you will see your entire order history and the status of your order.

How do I track my order?

To track your order, simply log on to Amazon.com and click on "Your Account". There you will see your issued tracking number. You can also get the tracking number from the e-mail that is sent when your order ships.

When will my order arrive?

Bagdup has selected UPS and Fed Ex to do all shipping from our warehouses. Generally, UPS and Fed Ex allow up to 1-6 business days for your package to be delivered. We are shipping from different parts of the country, so the closer you are to the the shipping location, the more likely you are to get your package faster. If you are using a premium service, such as UPS Second Day Air, you can expect your order to arrive 2 business days after your order has been shipped from our warehouse facilities. We normally send out all orders within a 24- to 48-hour basis.

How can I cancel my order/item?

If you wish to cancel an item after you have placed the order, but the order has not been processed yet, you can simply login to your Amazon account and submit a request to cancel the order.

What is your Return Policy?

We stand by our products and offer a 60-day, money-back, no-questions-asked guarantee on all our products. However, we do require that you return all products in the same condition in which you received them. This means that all manuals and documentations, the proper box in which the product came in, and the product should be in 100% good condition. We do accept returns on all electronic items that have been purchased within 14 days of receipt of purchase. If returned, we deduct a 15% restocking fee on all electronic items opened or used. If defective, a full refund can be given or the product can be exchanged.

Do I have to pay sales tax?

Currently, Bagdup is registered in New Jersey, and only products shipped to the state of New Jersey are charged tax at a rate of 7%. The other 49 states are not taxed at all. We want to pass on any savings to you as much as we can.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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