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Buffer Zone is a retailer serving the law enforcement and outdoor adventure markets. Buffer Zone is small enough to care, but large enough to compete. We offer quality products at the BEST prices on the planet.

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A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Buffer Zone Shipping Rates

Please refer to our shipping rate chart for details.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

  • We usually ship our orders within one business day via USPS or UPS with tracking #
  • We ship to the 48 Contiguous United States, AK, HI and PR
  • We ship to APO/FPO/DPO
  • We ship WORLDWIDE (Note: We do NOT accept international returns or exchange).
  • Expedited shipping are available for an additional cost. Expedited shipping charges are non-refundable.

Privacy and Security

Privacy Policy

We respect individual's privacy and will never sell our buyer's personal information.

Tax Information

We do NOT charge sales tax, except for ship-to addresses that are in the state of Virginia (6%) where our business premise is. 

What is your return policy?

We have 30-Day return policy.

We do NOT accept exchange requests – customers, if you need a different item, please send the original item back for a refund and re-order a different item from us.

  • Purchases within 30 days of receipt, if item(s) become defective, we accept returns for repair/replacements or refunds.
  • Purchases out of 30 days of receipt, if item(s) become defective, we offer repair/replacements or a store credit if the same item is unavailable. Refunds are unavailable in this case.
  • Used item(s) is usually not accepted for refund, unless it is determined at our sole discretion it is a manufacturing defect.  In the event a used item is returned, it will be rejected or a 50% restock fee applies.
  • Once an RMA is issued you have 10 days to return the item to us. RMAs must be valid, unexpired, and issued for the product being returned. Only one RMA is issued per return.
  • Expedited shipping charges are non-refundable.
  • Refunds are usually processed within 5 business days upon receipt.
  • Buyer is responsible for sending the item back.
  • International returns are NOT accepted.
  • By placing an order with our store you agree to our return policy and other applicable terms and conditions.

How do I make a return?

(1) Request a Return for Refund by using the Return button provided by the online marketplace (it is on “Your Orders” page).  Once the request is received, a Return Merchandise Authorization Number (a 12-digit code ending RMA) will be automatically issued by amazon with return instruction

(2) Pack item in its original box, along with the system provided return slip with the RMA # on it

(3) Print the RMA # on the outside of the package and ship it to:

Dream Goods Return Dept.

22800 Executive Dr. #180

Sterling, VA 20166

            Attn: Returns Department (RMA #_______________)

What if I received a defective or wrong item?

Received a Wrong Item
– As human beings we make errors, although we make every effort to minimize occurrences. If you receive an item that’s different than what you ordered, simply contact us for exchange or return before leaving a negative feedback on us. We will make sure to make things right for you.
Received a Defective Item
– If the item you received has a manufacturing defect, please contact us as soon as it is found. We will be glad to offer you a free repair or replacement. Most of our items listed are backed by manufacturer's warranty (refer to manufacturer's website for details on warranty).

Undeliverable or refused packages

Buyers are responsible for correct order information, including shipping address, order item and quantity.  In case a package is returned to us due to an undeliverable address or it is refused by the buyer, shipping and handling charges are applicable. In other words, the order will be refunded minus shipping and handling costs.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap

Sorry, we currently do not offer gift services.

Gift Message

Sorry, we currently do not offer gift services.


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