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ShoeMetro is your best online source for brand name footwear at the best prices.

BUY WITH CONFIDENCE as our quality products are backed by even better service with FAST shipping, an easy 60-day return policy, and our friendly Customer Care team.

Since 2004, ShoeMetro has offered customers high-quality shoes for women, men, and kids with excellent prices.

We carry more than 200,000 pairs of shoes from over 200 brands, including favorites such as Nine West, Steve Madden, Anne Klein, Clarks, New Bal...
ShoeMetro is your best online source for brand name footwear at the best prices.

BUY WITH CONFIDENCE as our quality products are backed by even better service with FAST shipping, an easy 60-day return policy, and our friendly Customer Care team.

Since 2004, ShoeMetro has offered customers high-quality shoes for women, men, and kids with excellent prices.

We carry more than 200,000 pairs of shoes from over 200 brands, including favorites such as Nine West, Steve Madden, Anne Klein, Clarks, New Balance, and much more.

Our selection ranges from chic heels and boots to athletic shoes, casual shoes, work boots, and sandals.

For questions about a charge that's been made to your credit card, please contact Amazon.com.

For questions about how to place an order, please visit Amazon.com's Help department.
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Have a question for ShoeMetro?
Customer Service Phone: 888-272-4460
30 days90 days12 monthsLifetime
Positive 95% 96% 95% 92%
Neutral 2% 1% 2% 3%
Negative 3% 3% 3% 5%
Count2,1398,10233,072102,644

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



ShoeMetro Shipping Rates

 

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

  • International Shipping / Customs: By placing an order with ShoeMetro, you agree to pay all applicable custom fees or taxes at the time of delivery. Some countries have customs entry charges and will charge you additional duties and taxes upon entry into your country. To determine these charges ahead of time, please contact your Customs Department within your country.
  • Customs Delay: We cannot guarantee specific arrival dates or times. Our International transit times can take from 7 to 20 business days all over the world. Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
  • Note: International shipments that are refused will be subject to package abandonment and will not be eligible for any refunds.

Privacy and Security

Privacy Policy

Your Personal Information

ShoeMetro will not sell, loan, rent, lease, barter, or publish your personal information to a third party. All data that we keep on you is kept strictly for ShoeMetro business use to assist you in your current or future purchases or in analyzing sales trends. No customer data is stored on servers that are accessible to the Internet.

Address Information

We collect visitors' contact information including but not limited to addresses, e-mail addresses, phone numbers, and financial information. Information is gathered by ShoeMetro for the sole benefit of ShoeMetro. Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings.


Tax Information

ShoeMetro charges 8% sales tax on orders shipped to California and 9.25% sales tax on orders shipped to Tennessee.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

How much is shipping?
Domestic Economy Shipping is $9.99 for the first item and only $4.99 for each additional item.

Do you charge sales tax on orders?
ShoeMetro charges 8% sales tax on orders shipped to California and 9.25% sales tax on orders shipped to Tennessee.

How do I return my order?
Please return your unworn shoes within 60 days from the date of purchase with the return form.  Fill out the return form with your information and your ShoeMetro Order Number (NOT your Amazon order number), and return the package through the carrier of your choice. Return shipping costs are the customer's responsibility. Shipping charges will not be refunded.

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