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Our company, Explore Outdoor, is located in the Sierra Nevada Mountains, an area that is full of wonderful outdoor adventures. We have been committed to providing our services for 20+ years. Our priority is to offer great products at affordable prices and most importantly great service. 

 
Have a question for Explore Outdoor?
Customer Service Phone: 530-582-0403
30 days90 days12 monthsLifetime
Positive 100% 100% 92% 94%
Neutral 0% 0% 3% 3%
Negative 0% 0% 5% 3%
Count17762,877

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Explore Outdoor Shipping Rates



Listed below are shipping details for Explore Outdoor, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $2.00
  per Shipment $5.00
Continental US PO Box ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $3.25
  per Shipment $5.00
Alaska and Hawaii Street ETA 3 - 7 business days
  per Item $0.00
  per Weight (lbs) $2.00
  per Shipment $5.00
Alaska and Hawaii PO Box ETA 3 - 7 business days
  per Item $0.00
  per Weight (lbs) $2.00
  per Shipment $5.00
US Protectorates Street ETA 4 - 8 business days
  per Item $0.00
  per Weight (lbs) $3.00
  per Shipment $7.99
US Protectorates PO Box ETA 4 - 8 business days
  per Item $0.00
  per Weight (lbs) $3.00
  per Shipment $7.99
APO/FPO Street ETA 18 - 32 business days
  per Item $0.00
  per Weight (lbs) $3.00
  per Shipment $6.99
APO/FPO PO Box ETA 18 - 32 business days
  per Item $0.00
  per Weight (lbs) $3.00
  per Shipment $6.99


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

We ship within 2 business days. We ship our packages through USPS and UPS. We also ship to APO/FPO. We do NOT ship outside of the United States. Shipping charges are intended to cover the costs incurred to process, prepare, and transport your order and related customer service.

Purchase Policy
:
1. For a rush purchases buyer agrees to pay any additional shipping cost that may apply.  Orders must be placed by 12:00 A.M. (Pacific Time) for same day shipping. No orders are shipped out on Holidays.
2. Seller is not to be held responsible for any shipment delays due to poor weather, holidays, traffic mishaps, or carrier delays. 



RETURNS:

For exchanges please cancel your original order and place a new order for the item you would like.

We want you to love what you ordered. If the reason for the return in not a result of an Explore Outdoor error, the cost of the original shipping will be deducted from your refund. For orders where shipping was waived, the actual original shipping cost will be deducted from the refund.

Please send your return back to Explore Outdoor with your RMA.

Please note, items returned not in their original new condition or damaged will not receive a refund. A full refund will not be issued for items returned with damaged packaging, signs of use or ripped tags.

If you received a defective or incorrect item, please contact us for a prepaid return label.

If the returned item is not and Explore Outdoor product and the buyer does not follow-up within 2 weeks the item will be donated.


Privacy and Security

Privacy Policy

Explore Outdoor values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Explore Outdoor through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Explore Outdoor may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Explore Outdoor through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

When can I expect my order to ship?
We ship all orders in 1-2 Business days.

When will I receive my order?
Most of our products are shipped Priority or First Class Mail for 2-5 business days delivery. We also ship UPS Ground which takes 5-8 days for delivery.


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