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The Orvis Company is the oldest mail-order company in America. Since 1856, Orvis has specialized in fine quality fly-fishing tackle, traditional country clothing for men and women, artwork, and unique gifts. Orvis--providing products of lasting quality in the sporting tradition backed by exceptional service, 100% guaranteed.

For questions regarding product information, order delivery, or returns, please contact Orvis at:

  • E-mail: customerservice@orvis.com
  • Phone: (888) 235-9763

For questions abo...

The Orvis Company is the oldest mail-order company in America. Since 1856, Orvis has specialized in fine quality fly-fishing tackle, traditional country clothing for men and women, artwork, and unique gifts. Orvis--providing products of lasting quality in the sporting tradition backed by exceptional service, 100% guaranteed.

For questions regarding product information, order delivery, or returns, please contact Orvis at:

  • E-mail: customerservice@orvis.com
  • Phone: (888) 235-9763

For questions about a charge that's been made to your credit card, please contact Amazon.com. For questions about how to place an order, please visit Amazon.com's Help department.

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Have a question for Orvis?
Customer Service Phone: 888-235-9763
30 days90 days12 monthsLifetime
Positive 90% 93% 92% 90%
Neutral 2% 2% 3% 4%
Negative 8% 6% 6% 6%
Count1023201,33710,994

For over 100 years, we have offered the strongest return policy in the business. We will refund your money on any purchase that isn't 100% satisfactory. Anytime, for any reason. It's that simple.

If you would like to return an item, use the return form on the back of your original packing slip. If you don't have the original packing slip, just include a short note outlining your wishes. Return the merchandise to:

Orvis
Attn: RGM
1711 Blue Hills Drive
Roanoke, VA 24012-8613 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Orvis Shipping Rates

 


Listed below are shipping details for Orvis, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
US Protectorates
APO/FPO
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $14.95
$25.01 to $50.00 $17.95
$50.01 to $100.00 $20.95
$100.01 to $149.99 $23.95
$150.00 to $200.00 $10.00
$200.01 to $400.00 $10.00
$400.01 to Up $10.00
Continental US PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $14.95
$25.01 to $50.00 $17.95
$50.01 to $100.00 $20.95
$100.01 to $149.99 $23.95
$150.00 to $200.00 $10.00
$200.01 to $400.00 $10.00
$400.01 to Up $10.00
Alaska and Hawaii Street · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
Alaska and Hawaii Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $14.95
$25.01 to $50.00 $17.95
$50.01 to $100.00 $20.95
$100.01 to $149.99 $23.95
$150.00 to $200.00 $10.00
$200.01 to $400.00 $10.00
$400.01 to Up $10.00
Alaska and Hawaii PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $14.95
$25.01 to $50.00 $17.95
$50.01 to $100.00 $20.95
$100.01 to $149.99 $23.95
$150.00 to $200.00 $10.00
$200.01 to $400.00 $10.00
$400.01 to Up $10.00
US Protectorates Street · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
US Protectorates PO Box · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
APO/FPO Street · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
APO/FPO PO Box · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $4.95
$25.01 to $50.00 $7.95
$50.01 to $100.00 $10.95
$100.01 to $149.99 $13.95
$150.00 to $200.00 $0.00
$200.01 to $400.00 $0.00
$400.01 to Up $0.00
APO/FPO Street · Expedited · (8 - 16 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $14.95
$25.01 to $50.00 $17.95
$50.01 to $100.00 $20.95
$100.01 to $149.99 $23.95
$150.00 to $200.00 $10.00
$200.01 to $400.00 $10.00
$400.01 to Up $10.00
APO/FPO PO Box · Expedited · (8 - 16 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $14.95
$25.01 to $50.00 $17.95
$50.01 to $100.00 $20.95
$100.01 to $149.99 $23.95
$150.00 to $200.00 $10.00
$200.01 to $400.00 $10.00
$400.01 to Up $10.00

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping policies and information for The Orvis Company are below. If you are interested in specific shipping rate information, please contact Orvis at:

Otherwise, please read below.

Standard Shipping in the U.S.

In-stock items normally leave our warehouse within 24 hours. When you order from our Web site, you will find out right away whether the items you want are in stock. Standard shipping rates vary according to the amount of purchase and can be found in the table at the right.

Express Delivery

Orders will normally be delivered three business days after we receive them, for the standard rate plus $8. (This applies only to items in stock at time of order.) Express delivery service is not available to post office boxes, APO/FPO addresses, or on certain items noted on the Web site or in the catalog, and excludes personalized, oversized, or altered items, which may require additional handling.

For Canadian customers only, delivery charges include duties and taxes. For all other international orders, import duties are the buyer's responsibility.

Privacy and Security

Privacy Policy

Orvis values the privacy of your personal data.


Tax Information

Orvis collects sales tax on orders shipped to all U.S. states except: Alaska, Delaware, Montana, New Hampshire and Oregon.

In addition to sales tax on goods, the following states also apply sales tax to shipping charges:

CO, CT, GA, MI, NM, NY, PA, TX, UT, VA, WA, WY

 


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Is Amazon.com the only place to purchase Orvis products online?

In addition to the Orvis Store on Amazon.com, you can also shop online at orvis.com. At the Orvis Web site you will find all the Orvis products offered at Amazon.com. Plus you can browse our complete selection of quality fly-fishing tackle, wingshooting gear, and fine furnishings for the country home.

The Orvis Company Sizing Information

We at Orvis want this shopping experience to be fun and easy for you, so we have put together this information sheet to guide you through the Orvis clothing products. We have been paying attention to our fit and have standardized many of the products you will see in our catalogs, Web pages, and stores.

Look at the body chart below and find the closest size for your measurements. If between sizes, size up or down depending on the cut of the garment (i.e., for a full or loose cut, size down, and for a straight body/close cut, size up).

While the measurements on our size chart are very similar to those of most of the major catalogs in the market, the main difference between clothing companies is the "wearing ease" built into the garments. We fit all of our women's garments on a size 8 model whose measurements are exactly as listed above. She is 5'6" tall and has a rounded body, rather than flat and angular. We generally have a relaxed fit, geared for travel or a casual outing. Pants, skirts, blouses, and T-shirts have built-in room for comfort and are not body-hugging. When fitting jackets, coats, or any outerwear, our model wears the appropriate under layers that we would expect the customer to be wearing during intended use of the garment. You do not have to size up for a coat or jacket--we have done that for you.

Over the years, sizing has been more standardized in the menswear industry, so many of you already know the size you normally buy. We haven't changed it much, except to give you more room.

Our shirts are a generous cut through the body to give lots of wearing ease. They are all fitted from the same basic body with details changing per style. So that means if you wear a Large in one style, you will wear the same size for all men's shirts, whether meant for active wear or relaxing at the lodge.

For pants, you order by your waist size. Again, we have added a bit of room for comfort, but there is no need to change your normal pant waist size. The pants fits are based on the same basic body, as with the shirts, with style changes added for variety in choice. Again, this is to make it easier for you to find your Orvis fit and keep purchasing the same size over and over.

In the outerwear garments, we have fit them with all the usual under layers on that we feel you would be wearing when using the garment in its intended use--so there is no need to up-size your jackets and coats.

The technical gear has been tested in the field and is sized with tackle boxes in the pockets of the fishing vests and game birds in the pouches of the field coats. We have done all of the testing for you, so you just order the same size you would for a sports coat--by your chest size and how you like your clothes to fit. 

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