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CUSTOMER SERVICE HOURS: 10AM-6PM MONDAY TO FRIDAY.
ALL EMAILS DURING WEEKENDS AND HOLIDAYS WILL BE ANSWERED ON THE FOLLOWING BUSINESS DAY.
Returns and Refunds
You can cancel your order for any item, provided that the order has not yet entered the shipping process.
- Visit the order summary in "Your Account" on Amazon. 
- Click the relevant link in that box to visit the order summary page.  
- Once you've reached the order summary page, click the "Need to cancel an item?" button. 
- On the next page,...
CUSTOMER SERVICE HOURS: 10AM-6PM MONDAY TO FRIDAY.
ALL EMAILS DURING WEEKENDS AND HOLIDAYS WILL BE ANSWERED ON THE FOLLOWING BUSINESS DAY.
Returns and Refunds
You can cancel your order for any item, provided that the order has not yet entered the shipping process.
- Visit the order summary in "Your Account" on Amazon. 
- Click the relevant link in that box to visit the order summary page.  
- Once you've reached the order summary page, click the "Need to cancel an item?" button. 
- On the next page, click the check box next to any item you want to cancel. 
- Be sure to click the "Cancel checked items" button when you are finished.
Return Policy Disclaimer 
All products may be exchanged or returned within 30 days of the invoice date. Thereafter, all sales are final. There will be no returns on opened printers, scanners, and special orders.
Pertaining to all items purchased
All exchanges and returns require a Return Merchandise Authorization (RMA) number. Exchanges and returns cannot be accepted or processed without one. An RMA must be requested within 30 days of the original purchase invoice date. Thereafter, all sales are final and any applicable exchanges and returns are the responsibility of the manufacturer. All products are sold with their respective manufacturers warranties. Please note that warranty periods and services vary by manufacturer and product.
Please Remember
1. All items must be returned in "as new" condition in the original packaging and have all accessories, blank warranty cards, and owner’s manuals. The original packing slip from the order must be included and the RMA number must be legibly written on the return label. There will be a nominal fee if the products original box is damaged. Even if only part of an item is defective, the entire original package must be sent back in order to receive an exchange or return credit from  Sonic Copters
2. The returned package must be received within 7 days of the RMA issue date.
3. When exchanging an item, you will be sent your new tracking number and replacement item after  Sonic Copters receives and approves the returned item.
4. Shipping and handling fees are non-refundable.
All refunds for credit will be issued only to the credit card account that appears on the original invoice.  After 14 days, all applicable exchange and return responsibility is turned over to the manufacturer.
5. Buyer must pay return shipping.
Sonic Copters reserves the right to deem merchandise as unacceptable for return if found to be in used condition, damaged, or mishandled. All merchandise is subject to a minimum 20% re-stocking fee and Amazon allows up to 50% plus the cost of shipping for damaged or used items.
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Have a question for Sonic Copters?
Customer Service Phone: 212-459-8997
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Negative 38% 20% 4% 3%
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Sonic Copters Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

NO ITEMS WILL BE SHIPPED BEFORE APPROVED CHARGE. ITEMS PURCHASED ON WEEKENDS AND HOLIDAYS WILL SHIP ON THE FOLLOWING BUSINESS DAY AFTER CREDIT APPROVAL.
All orders are processed upon receipt, and most orders are shipped within 24-48 hours. All packages require signature. Actual shipping time is contingent upon availability of merchandise and credit verification by Amazon.com Credit and Fraud Protection Department. All orders are shipped with Fedex or USPS. Tracking information will be emailed to you as soon as your product ships.
 Most in-stock items should arrive on your doorstep within seven business days after receipt of your order. If you use the Expedited shipping option, your products should arrive on your doorstep within three business days after receipt of your order.
International Customers
All items purchased from " Sonic Copters " are returnable for Refund or Exchange within 14 days of receiving. All returns must be in Original factory packaging, with all packing materials and unfilled warranty cards and manuals. All returns are subject to approval and must have a Return Authorization Number. If item is defective it can be exchanged at no charge for the same item. Shipping and handling charges are non-refundable. All Canadian and International orders may be subject to "Duties And Import Taxes" which are the responsibility of the purchaser. Any charges incurred by " Sonic Copters " for items refused because of "Duties And Taxes" will assessed to the return merchandise, and the balance refunded to the perspective "Amazon" account.
Duties and Taxes
    The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country and brokerage fees / custom clearance charges which may be imposed by the carrier . These charges must be paid by the recipient; we have no control over these charges and cannot predict what they may be. In the event a shipment is refused and returned, any taxes, duties, custom fees , brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer.  Sonic Copters is not responsible for, nor can we offer, any specific advice regarding any customs related fees that you may incur. For specific information, please consult with your local government import office.
    Returns & Replacements: If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon our receipt of the merchandise.
   Your privacy is important to us. We strive to exceed your expectations for privacy. Cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment, and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.
Sonic Copters may be obliged to block certain products from being shipped outside of the US, based on manufacturer or government restrictions.
Manufacturer's rebates may not be valid for merchandise shipped outside the USA

Privacy and Security

Privacy Policy

Sonic Copters 's Privacy Policy
We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.


Tax Information

Sonic Copters' Tax Information 

Sales tax is not separately calculated and collected in connection with items ordered from  Sonic Copters through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from  Sonic Copters may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from  Sonic Copters through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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