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Return Policy

Please note, the welcome order email you receive the moment you place your order is part of our return policy. 

Returns can take 7-10 days to process from the time they are delivered back to us.

Shipping costs associated with returns and exchanges are the full responsibility of the customer, unless otherwise stated.

For the first 30 days from the date of your purchase, you can return your unopened merchandise for a refund or an exchange minus a minimum 15% restocking fee and shipping c...
Return Policy

Please note, the welcome order email you receive the moment you place your order is part of our return policy. 

Returns can take 7-10 days to process from the time they are delivered back to us.

Shipping costs associated with returns and exchanges are the full responsibility of the customer, unless otherwise stated.

For the first 30 days from the date of your purchase, you can return your unopened merchandise for a refund or an exchange minus a minimum 15% restocking fee and shipping cost. This excludes Gimbals, Quad-copters and or drones which are non refundable or returnable

You must include the original packaging and the item must be in NEW condition. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person.

All returns must include the item's original undamaged packaging and instructions. Returns must also include the blank warranty card where applicable. Returns must include all the manufactures supplied accessories.

All products must be returned in its original manufactures box. Returns must be free of any physical or cosmetic damage.

We scan our products by their unique serial numbers in order to keep track of our merchandise. All returned products must match the scanned serial number in order for the return to be accepted

When upon inspection if these conditions are not met the product will be either sent for repair in the customer’s name or immediately sent back to the customer at customer’s expense.

Defective items can be returned for a replacement within 14 days of purchase only if the item is in new condition and free of any cosmetic damage. If the product has cosmetic or physical damage, it will be sent to the manufacture for repair in the customer’s name.

We are not responsible for personal data or items left in returned merchandise.

All Receivers must be accompanied with the original box in order to be considered for a return, exchange or repair. 

Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.

Televisions, Go Pro Products, DJI products, Yuneec products, Atomos products, 3DR products. Projectors and all audio equipment (including but not limited to, Headphones, Receivers, Recorders, Speakers and Soundbars). All Apple products, tablets, memory cards and tapes, underwater equipment or any products that were submerged in water. Before purchase of these items, please read the manufacturer’s warranty and contact the manufacturer with any questions related to warranty coverage. Once the above mentioned items are signed for, we are no longer responsible for the defective products, the Manufacturer is responsible for all defects.

All non defective items over $1000.00 are subject to a minimum mandatory 15% restocking fee.

When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

All refused shipment will be subject to a refund minus cost of shipping both ways, unless exigent circumstances exist.  

FOR TELEVISION PURCHASES ONLY PLEASE READ

ALL TELEVISIONS TAKE A MINIMUM 14 TO 28 BUSINESS DAYS TO DELIVER FROM THE DAY YOU PLACE YOUR ORDER.

Because of certain limitation in regards to the Amazon site infrastructure, we are limited in what we can do as far as placing limitations on where we can and cannot ship a television. All televisions are shipped with third party freight couriers, i.e. (AMTrucking or J&R Trucking). These couriers make deliveries within the continental United States only. Please note, we cannot ship Televisions to addresses in Alaska, Hawaii, or Puerto Rico. Furthermore, we do not ship Televisions ship to APO and BFPO addresses, university addresses, or military bases. If you fall into one of these categories, please do a cancellation request!

PLEASE DO A THOROUGH INSPECTION AT THE TIME OF DELIVERY. ONCE THE PRODUCT IS SIGNED FOR BY THE CUSTOMER ANY COSMETIC OR PHYSICAL DAMAGE THAT IS DISCOVERED AFTERWARDS IS NOT ELIGIBLE FOR ANY KIND OF REFUND, EXCHANGE, OR INSURANCE CLAIM. PLEASE THOROUGHLY INSPECT THE TELEVISION BEFORE YOU SIGN FOR IT. IF THE TELEVISION HAS PHYSICAL OR COSMETIC DAMAGE DO NOT ACCEPT OR SIGN FOR THE PRODUCT, INSTEAD REFUSE THIS DELIVERY AND CALL US IMMEDIATELY AT 1-877-770-3131.

Cancellations: The only way we can guarantee that your order will be cancelled is, if you submit a cancellation request within an hour after successfully submitting your purchase. Once the order is processed by Amazon and is downloaded into our system, we cannot guarantee its cancellation.  

Typographical Policy: We are not responsible for typographical or pricing errors. Please note that Pictures are for illustration purposes only. If there was a problem with this listing and it was discovered after you already received the product you are welcome to return it for a full refund as long as it is unused.

Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

We do not sell to re-sellers: we work hard at getting the best deals for our consumers, not re-sellers. Those orders will be cancelled without any notice.

RISK OF LOSS: All items purchased from Amazon are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our    delivery to the carrier. We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
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Global Distributors 01 Shipping Rates



Listed below are shipping details for Global Distributors 01, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
US Protectorates
Canada
Europe
Continental US · Free Economy · (4 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $0.00
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $29.94 $4.95
$29.95 to $100.00 $9.95
$100.01 to $200.00 $11.95
$200.01 to $300.00 $12.95
$300.01 to $400.00 $16.95
$400.01 to $500.00 $19.95
$500.01 to $1,000.00 $29.95
$1,000.01 to $3,000.00 $39.95
$3,000.01 to Up $44.95
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $29.94 $24.95
$29.95 to $100.00 $50.00
$100.01 to $250.00 $89.95
$250.01 to $1,000.00 $139.95
$1,000.01 to $2,500.00 $179.95
$2,500.01 to Up $299.95
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.95 $19.95
$24.96 to $100.00 $24.95
$100.01 to $200.00 $29.95
$200.01 to $300.00 $39.95
$300.01 to $400.00 $49.95
$400.01 to $500.00 $59.95
$500.01 to $1,000.00 $69.95
$1,000.01 to $3,000.00 $89.95
$3,000.01 to $5,000.00 $129.95
$5,000.01 to $7,500.00 $199.95
$7,500.01 to $10,000.00 $299.95
$10,000.01 to Up $549.95
Continental US PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $50.00 $75.00
$50.01 to $100.00 $119.95
$100.01 to $200.00 $150.00
$200.01 to $500.00 $300.00
$500.01 to $1,000.00 $550.00
$1,000.01 to $2,500.00 $1,300.00
$2,500.01 to $5,000.00 $2,550.00
$5,000.01 to $10,000.00 $5,050.00
$10,000.01 to Up $10,050.00
Continental US Street · Two-Day · (2 business days)
Per Shipment Bands Shipment Rate
$0.00 to $24.95 $29.95
$24.96 to $100.00 $39.95
$100.01 to $200.00 $49.95
$200.01 to $300.00 $59.95
$300.01 to $400.00 $69.95
$400.01 to $500.00 $99.95
$500.01 to $1,000.00 $149.95
$1,000.01 to $3,000.00 $199.95
$3,000.01 to $5,000.00 $299.95
$5,000.01 to $7,500.00 $449.95
$7,500.01 to $10,000.00 $599.95
$10,000.01 to Up $999.95
Alaska and Hawaii Street · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $100.00 $19.99
$100.01 to $250.00 $29.99
$250.01 to $500.00 $39.99
$500.01 to $750.00 $49.99
$750.01 to $1,000.00 $59.99
$1,000.01 to $3,000.00 $79.99
$3,000.01 to $5,000.00 $99.99
$5,000.01 to $7,500.00 $149.99
$7,500.01 to $10,000.00 $199.99
$10,000.01 to Up $399.00
Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $50.00 $39.95
$50.01 to $100.00 $49.99
$100.01 to $500.00 $79.99
$500.01 to $750.00 $79.99
$750.01 to $1,000.00 $89.99
$1,000.01 to $2,500.00 $99.99
$2,500.01 to $5,000.00 $139.99
$5,000.01 to $7,500.00 $249.95
$7,500.01 to $10,000.00 $349.95
$10,000.01 to Up $499.95
Alaska and Hawaii Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $100.00 $79.99
$100.01 to $250.00 $89.99
$250.01 to $500.00 $99.99
$500.01 to $750.00 $99.99
$750.01 to $1,000.00 $109.99
$1,000.01 to $2,500.00 $109.99
$2,500.01 to $5,000.00 $139.99
$5,000.01 to $7,500.00 $189.99
$7,500.01 to $10,000.00 $299.99
$10,000.01 to Up $399.99
Alaska and Hawaii PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $29.94 $59.95
$29.95 to $250.00 $89.95
$250.01 to $500.00 $149.95
$500.01 to $750.00 $189.95
$750.01 to $1,000.00 $219.95
$1,000.01 to $2,500.00 $259.95
$2,500.01 to $5,000.00 $399.95
$5,000.01 to $7,500.00 $499.95
$7,500.01 to $10,000.00 $699.95
$10,000.01 to Up $999.95
US Protectorates Street · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $500.00 $49.99
$500.01 to $1,000.00 $79.95
$1,000.01 to $2,500.00 $149.95
$2,500.01 to $5,000.00 $249.95
$5,000.01 to $7,500.00 $499.95
$7,500.01 to $10,000.00 $899.95
$10,000.01 to Up $1,499.95
US Protectorates Street · Expedited · (2 - 4 business days)
Per Shipment Bands Shipment Rate
$0.00 to $500.00 $79.95
$500.01 to $1,000.00 $99.95
$1,000.01 to $2,000.00 $169.95
$2,000.01 to $3,000.00 $279.95
$3,000.01 to $4,000.00 $299.95
$4,000.01 to $5,000.00 $349.95
$5,000.01 to $7,000.00 $599.95
$7,000.01 to Up $1,599.95
Canada · Standard · (5 - 10 business days)
Per Shipment Bands Shipment Rate
$0.00 to $19.94 $19.95
$19.95 to $100.00 $49.95
$100.01 to $300.00 $79.95
$300.01 to $1,000.00 $149.95
$1,000.01 to $4,000.00 $199.95
$4,000.01 to $5,000.00 $299.95
$5,000.01 to $6,000.00 $399.95
$6,000.01 to Up $799.95
Canada · Expedited · (2 - 4 business days)
Per Shipment Bands Shipment Rate
$0.00 to $23.95 $34.95
$23.96 to $100.00 $69.95
$100.01 to $300.00 $99.95
$300.01 to $1,000.00 $199.95
$1,000.01 to $4,000.00 $259.95
$4,000.01 to $5,000.00 $349.95
$5,000.01 to $6,000.00 $499.95
$6,000.01 to Up $999.95
Europe · Standard · (10 - 20 business days)
Per Shipment Bands Shipment Rate
$0.00 to $100.00 $89.95
$100.01 to $200.00 $109.95
$200.01 to $300.00 $129.95
$300.01 to $400.00 $149.95
$400.01 to $500.00 $169.95
$500.01 to $600.00 $189.95
$600.01 to $700.00 $209.95
$700.01 to $800.00 $229.95
$800.01 to $900.00 $249.95
$900.01 to $1,000.00 $269.95
$1,000.01 to $1,500.00 $289.95
$1,500.01 to $2,000.00 $309.95
$2,000.01 to $2,500.00 $329.95
$2,500.01 to $3,000.00 $349.95
$3,000.01 to $3,500.00 $369.95
$3,500.01 to $4,000.00 $389.95
$4,000.01 to $4,500.00 $409.95
$4,500.01 to $5,000.00 $429.95
$5,000.01 to $5,500.00 $449.95
$5,500.01 to $6,000.00 $469.95
$6,000.01 to Up $599.95
Europe · Expedited · (2 - 4 business days)
Per Shipment Bands Shipment Rate
$0.00 to $300.00 $149.95
$300.01 to $500.00 $189.95
$500.01 to $700.00 $269.95
$700.01 to $1,500.00 $349.95
$1,500.01 to $2,500.00 $399.95
$2,500.01 to $4,000.00 $499.95
$4,000.01 to $6,000.00 $799.95
$6,000.01 to Up $999.95

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

We cannot ship To: P.O. Boxes & APO/FPO.

We ship directly to buyers. We will ship only to a customer’s own private shipping address. We cannot ship to freight forwarders, mail forwarders or any forwarding agent (Aramex and such). 
We need to ship directly to you, and promise to match the cheapest offer! - Send us the quote you have from your mail forwarder and we will match it, or provide you with a better price!

Packages of value higher than $250 require a signature upon delivery. 

We usually ship within 1-2 business days of receiving cleared payment. Please note that weekends & holidays are not business days. 
This processing time is required for all shipments, Express as well as standard. 
Please call us and speak with a representative if you need your package to be shipped faster. 

The carrier will send the package back to us after 3 unsuccessful attempts to deliver; if this happens you will be charged additional shipping charge of double the shipping cost (the cost of shipping back and forth).

You cannot choose the carrier and we cannot use the customer's account to ship an item.

We cannot reroute a shipment after it has left the warehouse. Please make sure that someone is available to sign for your package at the ship-to address.

We cannot add special instructions note for the carrier. The carrier will arrive at the ship-to address and you will have to sign for the package.

If your package was damaged during transit a claim needs to be filed with the carrier. You must keep the box and all packing material for the carrier to inspect. Please contact us if you have questions.

Please note: an up to date phone number is required. Please make sure your info on Amazon includes a valid phone number.


Domestic Shipping

Please read the above General Shipping Policies and also note:

If you are shipping to Alaska, Hawaii or Porto Rico, you must choose 2nd day or one day shipping. Please note that due to UPS restrictions some destinations may take 2-3 business days, even if you choose overnight service.
All buyers from other US territories around the globe please contact us for shipping info and quote.

We will email you the tracking number once it is available.

International Shipping

International customers are welcome! We currently offer shipping to over 100 countries, please contact us for shipping info.

The free shipping cost stated is valid only for the 48 contiguous US states.

A valid phone number is required for all orders. It is required for shipping and may be used for payment verification.

Please read the above General Shipping Policies and also note:

Shipping to the following countries has sometimes been problematic, and may require additional verification upon completion of the transaction: 
Afghanistan, Algeria, Angola, Argentina, Armenia, Azerbaijan Republic, Bangladesh, Belarus, Benin, Bhutan, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Congo, Cote d Ivoire (Ivory Coast), Djibouti, Eritrea, Ethiopia, Falkland Islands (Islas Malvinas), Gabon Republic, Gambia, Ghana, Guinea-Bissau, India, Indonesia, Iraq, Kenya, Kiribati, Kyrgyzstan, Liberia, Libya, Malawi, Mali, Mauritania, Mayotte, Mozambique, Namibia, Nauru, Nepal, Niger, Pakistan, Russian Federation, Rwanda, Saint Pierre and Miquelon, San Marino, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, Swaziland, Tajikistan, Tanzania, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Yemen, Zambia, Zimbabwe.
Please take into account the possibility that in some cases we may have to cancel the sale.

International buyers are responsible for any and all customs, duties taxes and brokerage fees to be paid to the courier or government. 
Please contact your local customs office with further inquiries in this issue. Get It Digital assumes no responsibility with respect to any tariffs, duties, or any and all other charges requested or required by destination countries.

Every international shipment might be delayed by destination country authorities. If your package is delayed by customs you will have to call your local customs office to find out what is holding it. We have no way of giving you better information when a package is delayed by customs. Customs delays, if occur, are not part of stated delivery times

Privacy and Security

Privacy Policy

We are committed to providing each customer with the highest standard of customer service.

Communication is done via Amazon so it is important to check your Amazon messages and to have you Amazon registered email address up to date.

We are required to collect state tax from NY state buyers.

The advertised price is our current lowest offer & reflects any applicable manufacturer instant rebates. There is no price protection. Purchasing this item means you agree to the above final price regardless of future price changes.

We do not sell to re-sellers. We reserve the right to cancel orders made by re-sellers.

We ship directly to buyers. We will ship only to a customer’s own private shipping address. We cannot ship to freight forwarders, mail forwarders or any forwarding agent (Aramex and such). 

Warranty information: Unless otherwise specified - new cameras and camcorders are covered for 12 month and refurbished cameras and camcorders are covered for 3 month, by the manufacturer and/or by the seller. This is a standard warranty – mail in service within the USA. For additional information regarding warranty coverage please contact us.

For longer coverage which also includes Accidental damage coverage against falls, spills and more, please visit our eBay store.

We reserve the right to replace the free gift with a item of equal or greater value, based on availability

Failure to meet with our store policies may result in a delay to handling and processing your order.

A valid phone number is required for all orders. It is required for shipping and may be used for payment verification.

Please commit to buy only after you decided to purchase & you are ready to pay.

Purchasing from us means you read, understood and agreed to all our policies.


Tax Information

We are required to collect state tax.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Return Policy

If there is any problem with the item please email us before leaving feedback. We solve all issues.

Our returns window is 30 days from the date of delivery. Anything after 30 days does not qualify for returns. 

All returns must be approved with a RMA before you ship any item back to us.
if you ship an item back to us without contacting us first, we will have to refuse the package & it will be returned to you.

Shipping and handling charges are not refundable. All returned packages will be charged return shipping.

Returned items are reviewed by us upon receiving them and must be sent back to us in exactly the same condition as they were sent to you. All items must be in the exact same condition as we sent them and in original boxes in brand new condition. All internal packing materials, instruction manuals and all additional items and accessories must also be included for any replacement, exchange, or refund. The restocking fee for items that comply with these requirements is 5%. Items that come back in used condition can be refused by the warehouse. If the warehouse does accept the return the restocking fee can range from 15% to 50% of the list price for a used product on the market. 

Defective Items

Items that are defective when first received will be replaced at no charge to the customer. Any items that become defective after use will have to go out for service and will be returned to the customer. 

Any item that does not meet the above conditions is not eligible for a return.

Refusing a delivery is not an acceptable way to return it. All returns must be pre-approved. Refused packages will be treated as an unauthorized return and will be charged 5% restocking fee + double the shipping cost (the carrier is charging us for both ways). Make sure we authorized your return.

If you have any questions regarding our return policy please contact us



Return Policy


Return Policy

If there is any problem with the item please email us before leaving feedback. We solve all issues.

Our returns window is 30 days from the date of delivery. Anything after 30 days does not qualify for returns. 

All returns must be approved with a RMA before you ship any item back to us.
if you ship an item back to us without contacting us first, we will have to refuse the package & it will be returned to you.

Shipping and handling charges are not refundable. All returned packages will be charged return shipping.

Returned items are reviewed by us upon receiving them and must be sent back to us in exactly the same condition as they were sent to you. All items must be in the exact same condition as we sent them and in original boxes in brand new condition. All internal packing materials, instruction manuals and all additional items and accessories must also be included for any replacement, exchange, or refund. The restocking fee for items that comply with these requirements is 5%. Items that come back in used condition can be refused by the warehouse. If the warehouse does accept the return the restocking fee can range from 15% to 50% of the list price for a used product on the market. 

Defective Items

Items that are defective when first received will be replaced at no charge to the customer. Any items that become defective after use will have to go out for service and will be returned to the customer. 

Any item that does not meet the above conditions is not eligible for a return.

Refusing a delivery is not an acceptable way to return it. All returns must be pre-approved. Refused packages will be treated as an unauthorized return and will be charged 5% restocking fee + double the shipping cost (the carrier is charging us for both ways). Make sure we authorized your return.

If you have any questions regarding our return policy please contact us

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