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The Sportsman's Guide

WHO WE ARE and WHERE WE CAME FROM

The Sportsman's Guide was born in the brain and basement of outdoorsman Gary Olen, back in the winter of 1970. His very first Sportsman's Guide Catalog came out in 1977, offering discount-priced gear and clothing to hunters, along with the item that started it all, a trophy jacket patch that allowed deer hunters to brag about their success. We're located in the land of 10,000 lakes, Minnesota, in South St. Paul… actually, to be exact, it’s the land of 11,842 l...

WHO WE ARE and WHERE WE CAME FROM

The Sportsman's Guide was born in the brain and basement of outdoorsman Gary Olen, back in the winter of 1970. His very first Sportsman's Guide Catalog came out in 1977, offering discount-priced gear and clothing to hunters, along with the item that started it all, a trophy jacket patch that allowed deer hunters to brag about their success. We're located in the land of 10,000 lakes, Minnesota, in South St. Paul… actually, to be exact, it’s the land of 11,842 lakes. All 650 Sportsman’s Guide Associates work to insure your satisfaction in all facets of our relationship…courteously giving you all the information you're looking for and taking your order, picking and carefully packing your order, shipping your order to your doorstep, and being available after the sale for any kind of support you might want. We're an all-in-one operation, and most orders are shipped directly from our 591,000 square foot warehouse areas.


COURTEOUS SERVICE/EASY RETURNS

Over the years, we've earned a reputation for providing maximum customer service! You can count on the fact that our courteous, knowledgeable Customer Service Reps are ready to help you.

Got a question? Or a problem? You can get the answers you need two ways: 1.) email your question through the contact seller feature in Amazon; or 2.) call customer service toll-free at 1-888-220-4368.  Either way, we'll respond quickly and accurately.

For questions regarding products, order delivery, or returns, please contact The Sportsman's Guide.  For questions about a charge that's been made to your credit card, please contact Amazon.com.  For questions about how to place an order, please visit Amazon.com's Help Department.


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Have a question for The Sportsman's Guide?
Customer Service Phone: 1-888-220-4368
30 days90 days12 monthsLifetime
Positive 86% 87% 90% 92%
Neutral 4% 4% 4% 3%
Negative 10% 8% 6% 5%
Count4901,6467,327117,419

My Friend, Your Satisfaction is Guaranteed! Period.

We have the strongest guarantee in the business.

You can order from the Sportsman's Guide with complete confidence because we stand behind every item we sell. If you're not happy for any reason at any time, just return the merchandise with your invoice, and we'll promptly refund your merchandise returned total, or make an exchange, whichever YOU prefer. Top quality gear at the lowest prices in town!

The Sportsman's Guide Customer Service Contact Info:

Phone: 1-888-220-4368

Email: send your question through the contact seller feature in Amazon

Returning Merchandise

Returning merchandise is easy! If you wish to return merchandise for exchange or refund at your expense, there is no need to call. Customers are responsible for all lost and damaged items in return shipping so please insure. Just complete the form (or a copy) on the back of your invoice and send it along with the merchandise you're returning. Use the return address label on your invoice (located on the opposite side of the Return Form). Or send your return to:

The Sportsman's Guide, Returns Dept.,
560 Armour Avenue
South St. Paul, MN 55075

Note: The Sportsman's Guide does not accept returns on Ammunition, Food, and Gas or Diesel powered items once they have been gassed or oiled.

DAMAGED, INCORRECT, OR MISSING ITEMS: Please contact our Customer Service Department immediately at 1-888-220-4368 Monday through Friday, 7 AM - 7 PM Central Time and advise us of the problem.

Contact this seller Phone:1-888-220-4368


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


The Sportsman's Guide Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Certain restricted items can only be shipped by AIR. We will contact you via email with any additional charges.

High-value and heavy/bulky orders to P.O. boxes, or APO/FPO addresses, will require additional shipping charges to insure.  We will contact you via email iwth any additional charges.

Delivery to Canada - only standard surface delivery available, add $10 to the regular shipping charges. Canadian customers may be required to pay GST and duties upon delivery. Certain Heavy/Bulky items cannot be shipped to Canada.

Some Factory Direct items cannot be shipped to AK, HI, or APO or FPO addresses.

Freight Shipping

Shipped by commercial carrier curbside. Unloading is the customer's responsibility, including off the back of the truck. No expedited delivery. High-value orders require a physical street address, otherwise insurance costs will be added to the shipping total.

Heavy/Bulky Items

Heavy/Bulky items require additional shipping due to their size/weight. A physical street address is required.

Large Quantity Orders

Large Quantity orders may require additional shipping due to the weight/size of the order. You will be contacted regarding any additional shipping charges. A physical street address is required.

Privacy and Security

Privacy Policy

We never share, trade, or sell e-mail addresses to anyone!

We only collect the information we need to provide the specific service that you've requested. To make a purchase, your name, address, phone number and e-mail are necessary to getting you your product quickly and accurately.


Tax Information

We charge sales tax in MN, and CA because we either have a warehouse, store front, or an affiliate located in these states and by law we must collect sales tax.

Orders shipping to the state of Minnesota or California that include a taxable item are required to pay tax on the total shipping charge for the entire order.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Sizing Information

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