Please refer to the Amazon.com Return Policy or contact METAL JAPAN (ZETA FACTORY) to get information about any additional policies that may apply.

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To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller.

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Shipping Policies

Unless noted otherwise in the ordering pipeline, METAL JAPAN (ZETA FACTORY) ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Policy. In addition, we want you to be aware that Amazon.com will provide METAL JAPAN (ZETA FACTORY) with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to METAL JAPAN (ZETA FACTORY)'s Privacy Policy.

Privacy Policy

METAL JAPAN (ZETA FACTORY) values the privacy of your personal data.

For more information see Amazon.com's Privacy Policy.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from METAL JAPAN (ZETA FACTORY) through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from METAL JAPAN (ZETA FACTORY) may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from METAL JAPAN (ZETA FACTORY) through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.