StarSunDepot-com

We love what we do! Our business idea is very simple; Less profit, more sale!
With our first priority being quality and affordable prices we are proud to come so far specially with our great customer service!

Have a question for StarSunDepot-com?
Customer Service Phone: 877-613-3768
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Contact this seller Phone:877-613-3768


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


StarSunDepot-com Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Most of our items are shipped same or next day.
Some products however might take a couple of days extra.

Privacy and Security

Privacy Policy

Please read description properly or ask us before purchase.

* Refusal, "Unclaimed/Being Returned to Sender" orders, animal Interference, unclaimed, incorrect address provided or incorrect phone number will result in "Standard Return" fees.
* Customers are responsible for intercepting packages (canceling orders that already been shipped) by calling carrier. We are unable and unauthorized to do so.
* All content are provided by our manufacturers and our listing may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the content of our listing at any time. If you received the item you ordered according to manufacturer but with updated packaging then this will fall in to Standard Return if you choose to return.
* Non-resellable returns will not be refunded
* All returns must be received in original, unopened condition in order for a credit to be issued (Assembled furniture will not be refunded)
* Furniture items, we cannot issue a full credit or accept a return for something that can be fixed with parts.
* Standard returns means manufacturer will not refund original shipping fee and they will charge a restocking fee. Buyer will pay for shipping back to their warehouse
* To qualify for a refund please note policy: 'The product cannot be damaged, open, spoiled or expired. If the product is refrigerated or frozen, it will get spoiled in transit unless it is packed correctly. If product is not in acceptable condition we can not refund.
* In the case of frozen, refrigerated and perishable products damage must be reported within 24 hours of the delivery date.
* Original shipping fees are not refunded upon 'standard return' because this cost is provided to carrier when service was completed when they shipped order to you. An order being returned to manufacturer does not desolve carrier from this service.
* Some furniture items if damaged/defect will qualify for free replacement/parts. For complete returns in these situations however (Buyers remorse) will be subject to fees.
* Damaged/Defect with furniture that could easily be remedied with a part will not qualify for a free replacement of entire order or full refund.
* Some items (Fanmats) can not be returned according to Amazon's policies due to pet custom made orders.
* Health & Beauty are not returnable.
* Pet products damages MUST be notified within 7 days of delivery and all original packaging must be kept.
* Pet products defects, customers must contact the manufacturer for warranty replacement.
* Pet products, If item is damaged, a replacement will be sent at no cost.  If customer does not allow a replacement to be sent, and instead asks for a refund, all shipping costs will be their responsibility as this is now a change of mind return.  No exceptions.
* Buyers remorse (Standard Return) cannot be damaged, open, spoiled or expired.  If the product is refrigerated or frozen, your customer needs to know that it will get spoiled in in transit unless it is packed correctly.  Failure to comply will result in no refund.
* Restocking fee are taken from manufacturer as they will un-package the orders you send back & inspect, take notes, packaging item, placing it in appropriate location in warehouse and all paperwork.
* To qualify for a refund, ALL returns MUST be approved prior sending back.
* Regardless of return status, entire order must be packaged by customer before pickup/return
* Regardless of return status, tracking number MUST be provided to us upon return to receive refund
* Defect items or products damaged via shipping = free replacement or full refund.
* Shipping labels are only provided to Defect/Damaged orders.
* All returns/defects/damages/buyers remorse must be notified 30 days from purchase date some product 14 days.
* All diecast items must be returned in brand new, unopened and unused condition.
* Furniture items that been drilled or altered will not be returnable.
* Assembled furniture can not be returned regardless of status (If defect however new parts will be sent without cost)
* Freight LTL (large) orders must have a valid phone number provided if not orders will not be delivered and may be subjected to fees upon return
* If an order has been processed (even though it hasn't been marked as shipped) it can Not be cancelled.
* We do not claim any responsibility for lost or stolen packages. Once the carrier shows a package has been delivered, complaints should be directed to the carrier. Please reference the tracking number assigned to the order. This is also our manufacturers policy, meaning they will not ship free replacements.  Sometimes it says package delivered, but the order is in fact stuck at local carrier office or will be delivered within following business day.  Phone number to carriers: USPS: 800.ASKUSPS,  FedEx 800.GoFedEx
* We are responsible for the well being of packages/boxes during transit. Customers are provided with a tracking number by Amazon when it's shipped where they can track delivery date to ensure package is for example not left outside. Any issues after transit falls under customers responsibility.
* Amazon holds customers resonsible to provide correct information upon order. Any loss or fees will also be buyers responsibility.
* Customer must provide us a tracking number to qualify for a refund. Refunds will be processed 3-15 business days after delivery back.
* We always ship out products with valid expiration date. We can by no means take responsibility for customer's tastes. Every product we sell have been sold for years. We cannot be held responsible for the overall taste or aftertaste of the product. If you believe that the description of the product was misleading - you may reach out to the manufacturer with that issue.  

Please contact us for any questions, thank you.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from StarSunDepot-com through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from StarSunDepot-com may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from StarSunDepot-com through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Please read description properly or ask us before purchase.

* Refusal, "Unclaimed/Being Returned to Sender" orders, animal Interference, unclaimed, incorrect address provided or incorrect phone number will result in "Standard Return" fees.
* Customers are responsible for intercepting packages (canceling orders that already been shipped) by calling carrier. We are unable and unauthorized to do so.
* All content are provided by our manufacturers and our listing may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the content of our listing at any time. If you received the item you ordered according to manufacturer but with updated packaging then this will fall in to Standard Return if you choose to return.
* Non-resellable returns will not be refunded
* All returns must be received in original, unopened condition in order for a credit to be issued (Assembled furniture will not be refunded)
* Furniture items, we cannot issue a full credit or accept a return for something that can be fixed with parts.
* Standard returns means manufacturer will not refund original shipping fee and they will charge a restocking fee. Buyer will pay for shipping back to their warehouse
* To qualify for a refund please note policy: 'The product cannot be damaged, open, spoiled or expired. If the product is refrigerated or frozen, it will get spoiled in transit unless it is packed correctly. If product is not in acceptable condition we can not refund.
* In the case of frozen, refrigerated and perishable products damage must be reported within 24 hours of the delivery date.
* Original shipping fees are not refunded upon 'standard return' because this cost is provided to carrier when service was completed when they shipped order to you. An order being returned to manufacturer does not desolve carrier from this service.
* Some furniture items if damaged/defect will qualify for free replacement/parts. For complete returns in these situations however (Buyers remorse) will be subject to fees.
* Damaged/Defect with furniture that could easily be remedied with a part will not qualify for a free replacement of entire order or full refund.
* Some items (Fanmats) can not be returned according to Amazon's policies due to pet custom made orders.
* Health & Beauty are not returnable.
* Pet products damages MUST be notified within 7 days of delivery and all original packaging must be kept.
* Pet products defects, customers must contact the manufacturer for warranty replacement.
* Pet products, If item is damaged, a replacement will be sent at no cost.  If customer does not allow a replacement to be sent, and instead asks for a refund, all shipping costs will be their responsibility as this is now a change of mind return.  No exceptions.
* Buyers remorse (Standard Return) cannot be damaged, open, spoiled or expired.  If the product is refrigerated or frozen, your customer needs to know that it will get spoiled in in transit unless it is packed correctly.  Failure to comply will result in no refund.
* Restocking fee are taken from manufacturer as they will un-package the orders you send back & inspect, take notes, packaging item, placing it in appropriate location in warehouse and all paperwork.
* To qualify for a refund, ALL returns MUST be approved prior sending back.
* Regardless of return status, entire order must be packaged by customer before pickup/return
* Regardless of return status, tracking number MUST be provided to us upon return to receive refund
* Defect items or products damaged via shipping = free replacement or full refund.
* Shipping labels are only provided to Defect/Damaged orders.
* All returns/defects/damages/buyers remorse must be notified 30 days from purchase date some product 14 days.
* All diecast items must be returned in brand new, unopened and unused condition.
* Furniture items that been drilled or altered will not be returnable.
* Assembled furniture can not be returned regardless of status (If defect however new parts will be sent without cost)
* Freight LTL (large) orders must have a valid phone number provided if not orders will not be delivered and may be subjected to fees upon return
* If an order has been processed (even though it hasn't been marked as shipped) it can Not be cancelled.
* We do not claim any responsibility for lost or stolen packages. Once the carrier shows a package has been delivered, complaints should be directed to the carrier. Please reference the tracking number assigned to the order. This is also our manufacturers policy, meaning they will not ship free replacements.  Sometimes it says package delivered, but the order is in fact stuck at local carrier office or will be delivered within following business day.  Phone number to carriers: USPS: 800.ASKUSPS,  FedEx 800.GoFedEx
* We are responsible for the well being of packages/boxes during transit. Customers are provided with a tracking number by Amazon when it's shipped where they can track delivery date to ensure package is for example not left outside. Any issues after transit falls under customers responsibility.
* Amazon holds customers resonsible to provide correct information upon order. Any loss or fees will also be buyers responsibility.
* Customer must provide us a tracking number to qualify for a refund. Refunds will be processed 3-15 business days after delivery back.
* We always ship out products with valid expiration date. We can by no means take responsibility for customer's tastes. Every product we sell have been sold for years. We cannot be held responsible for the overall taste or aftertaste of the product. If you believe that the description of the product was misleading - you may reach out to the manufacturer with that issue.  

Please contact us for any questions, thank you.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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