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6 people found this helpful
Perseverance pays off
on November 13, 2010
This review is amended as of November 20, 2010. I am concerned that so many people downrate a product without even having received the product -- they use the low rating to reflect their displeasure at non-receipt. I had the same problem with the reviewed product but Amazon helped me resolve it. Starting with the "Where's My Stuff" button I eventually found a link to complain about non-receipt of the item (LEGO green building plate). Several days later I received an e-mail advising me to wait a few more days, which I did. The product did not arrive, so I followed the links given and wound up in real-time chat with an Amazon employee (actually, a computer I suspect) named "Akshika."
I was offered the choice to ask for a refund or have the product sent out again . . . and I am happy with the results. So I appeal to any of you who are tempted to low-rate a product you haven't even received: please don't downrate a product unfairly. Resolve your issues through channels and you will get results.
The product at hand is a 10 x 10 inch LEGO-green plastic board, a good average green, which LEGO has gone so far as to recommend it for rural or other grassy scenes. A Building Plate (their term) is good to have when the user (whether child or adult) does not have a table or hardwood surface to construct LEGO items upon and needs the security of a solid surface specifically "hubbed" to receive LEGO pieces.
However, I agree with prior reviewers who found the current generation of Building Plates like these to be not as thick as those of the past. So if one is trying to use the plate on top of a plush carpet or rug it may well will bend and bow, and this wobble factor makes the pieces more of a bother to attach -- limiting the plates' very effectiveness. (I now use mine on top of the cardboard shipping box my plates came in!)
Some of the LEGO "tub" building sets contain a small Building Plate gratis (no. 6166 has a five-by-five inch green one, for example). For the new LEGO purchaser, that is one way to check out a plate's potential usefulness without investing in larger ones first. He or she might find out that even ten by ten inches (25 cm per side) is not quite enough. Shopping around for different sizes or colors will generally open up further opportunities.
And people who post in Comments in order to rail at Amazon for not having answered their complaints -- I must wonder if they complained properly. My complaint was heard.