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Showing 1-6 of 6 reviews(Verified Purchases). See all 12 reviews
on March 8, 2006
I am very happy with my Meridian Color and the other mapsend products I have purchased, however, at first I couldnt get this product to work.

I had no problem getting this software to run with XP (even without the patch), however I couldnt view the basemap I had loaded onto my Magellan. I tried to address this with the company. It has been three days now and they have not even returned my emails. Customer service for this product is nonexistant.

I joined the Yahoo message board and got a simple answer to my question in about four hours someone posted the answer. Turns out I just had to go to the Menu -- Card Utilities and maunually select the basemap. I did not know that basemaps dont change automaticaly like the detailed maps do.

I cannt say enough great things about my experience with my magellan meridian color though. Navigating through Hungary like a pro, I didnt miss a single turn. I would never recommend any of their products to someone who isnt willing or doesnt have the aptitude to learn about it. The Magellan Meridian series is in my opinion the finest product on the market for what it does, portability it provides and is 100 percent upgradable with new software and new maps.

Get you head out of your a__ Thales. You have some great products, but you are blowing your customer support base with non existant customer support. I recommend anyone with a question about softward or the GPS join the yahoo groups and post the question there. Dont waste your time with customer support.
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on March 29, 2006
I bought MapSend Worldwide Basemap to use on my Magellan Map 330 on a trip to Israel. It's an old model of Magellan GPS, and doesn't allow downloading anything but Magellan maps. Unfortunately, Magellan never made a detailed map for Israel, so I thought I'd make do with the base map.

The software works very similarly to MapSend Streets that I got with the GPS, though the interface seems a bit improved. Unfortunately, it only allows a single rectangular map to be uploaded into GPS (unlike the detailed maps from MapSend Streets, it's possible to upload four of those).

As it turned out, the base map for Israel is very poor. Many major roads are missing from the map, and many are off by as much as a mile and a half (two kilometers). At one point we got lost because of it - we turned off at a wrong intersection.

The base map was only useful as a _very_ rough assistance to navigating a paper map.

Interestingly enough, the base map also included topographic notation for heights, and that seemed to be much more precise than the roads.

When I was planning the trip, I had a choice. Either buy MapSend Worldwide Basemap, or buy a cable that would allow me to connect the GPS to my wife's PDA, plus some GPS software for the PDA. I chose the MapSend, and regretted this choice more than once. Live and learn!
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on January 5, 2006
This is an overpriced and disappointing product that is third rate at best. The user interface is cumbersome and inferior to your average shareware product. But this was not the worse of it. Most disappointing is the detail of map details. Tokyo, for example, has virtually no landmarks and one or two roads (this for a city of 11 million people!). This seems to be consistent with other locations in Asia. Even if this product was free and included when the unit was purchased, it would be disappointing. In other words, it's not even worth it if it were free.

I purchased it in December 2005 and it still required a patch to run on Windows XP Service Pack 2, more than a year after it was released.

Consistent with Magellan's misguided restriction on not shipping any products except to a few countries, I had to have this product shipped to a family member in the USA who in turned shipped it to me.

Clearly the "Global" in GPS does not apply to Magellan's approach to service and support.

Magellan makes good hardware and should stick to that rather than trying to overcharge for inept software.

Had I known the software support is so poor for Magellan products, I would have chosen an other GPS manufacturer such as Garmin.
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on April 20, 2013
Very poor. I've even got a replacement that has exactly the same problems: it simply won't load. The software isn't recognized in both cases.
I've had this sort of issue with Magellan stuff before and I get the impression that they're beginning to seriously lose the plot.
I live in the UK and even getting hold of English-speaking support is hard where Magellan is concerned. I'd leave this alone if I were you.
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on March 23, 2006
i ordered cause i want to make a trip to south america, so i waited for the cd (with the maps) and what i received was a useless cd, i installed in my pc, and after says that will no work, i installed the patch, and guess?? it didn`t work, so i emailed the tech support, and they said "we have a problem with the security stuff in the cd, we are working on it, when we have fix it, we will send a new cd for you" and guess..... (yes you are right) 1 year and a half passed, and i don`t have the cd..., what a bad tech support.., then pleople say, don`t go to piracy..... don`t waste your money..,
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on December 1, 2016
Seems okay, need newer computer to use correctly.
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