Top critical review
on December 21, 2010
These headphones broke right after the year warranty. One of the ear pieces fell off of the headband and now dangles from a wire. It seems a screw which held the plastic part of the headband tight (to keep the ear piece in tact) has loosened and will not tighten again. I called Samsung twice. The first time, they said someone would call me back, but they did not. The second time a very polite man told me that there was nothing they could do. Even though these headphones were over $100, they have broken. I use them mildly - meaning I do not abuse them and the part that is broken is clearly not something that I did --- it is obviously faulty hardware, yet Samsung will not fix, replace or exchange this item.
In general, my advice is definitely don't buy these headphones, but in general, don't buy anything SAMSUNG, unless you are OK with throwing it away after a year.