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on May 22, 2012
Wonferful machine. Read the directions before operating this machine. Ammonia cleaners are fine for the ultrasonic. Just remember to keep the steamer watered. If you take care of the machine it will work wonderfully. My ring sparkles beautifully. I use it 1 to 2 times a week. I used to work in the jewelry business and it works just as nicely if not better
29 helpful votes
30 helpful votes
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on March 15, 2014
Received this and was so excited, read the entire instructions plus watched a video, pulled out the jewelry and I started. First use, absolutely perfect and my rings looked gorgeous. Second use, the steam power light did not come on, however, steam ready light came on immediately, so I thought no biggy, right? The sonic cleaner worked perfect, the steamer perfect,,,,then I went to power off by switch and it didn't turn off, uh......oh....I had to unplug completely. Okay, I'm thinking, what is going to happen next. I'm returning the unit and look for another somewhere. Maybe this is just one of those things when you buy something new. The unit did fabulous. It was so handy and I'm disappointed it didn't work out for me.
2 helpful votes
3 helpful votes
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on October 29, 2012
I bought this for my jewelry and old coins. It did a nice job of gently lifting the dirt without destroying the uniqueness of the coin.
10 helpful votes
11 helpful votes
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on December 25, 2012
I agree with another reviewer that you need to read the instructions. I recommend watching a Youtube video on the Gemoro Ultraspa before reading the instructions. Once you see how it works, it is simple to use and the instructions make more sense. You need to know to avoid: emeralds, opals, pearls and jade to name a few of the softer gem stones listed. Glued stones are to be avoided. The instructions go over that. But any cleaning method for diamonds would be inappropriate for these more delicate gems. The results are impressive. I could not be happier. The gold sparkles as do the gem stones. Gold chains look new. The results match my favorite jeweler. The machine is light weight but sturdy, holds quite a number of pieces in the ultrasonic tank. I covered the bottom of the basket with jewelry and they all cleaned nicely. I was pleased how quickly I could clean all my jewelry. It is roughly 10" wide by 10" deep and 11" high.
19 helpful votes
20 helpful votes
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on January 9, 2014
Had this for a month now and I have not had any issues. I was not sure what to expect based on other reviews, but since it was prime eligible I figured what the heck.

No issues with machine out of the box. Brand new.

Easy set up. Smaller than i expected which is great Takes up less room. Still plenty big cleaner and steam reservoir. Clenaed about 15 peices of jewelry first time and did not run out of steam.

Ultrasonic sounds good. I have no way to measure the frequency of the cleaner other than it sounds just like the full size machines I use to clean guns. The dog left the room as soon as I turned it on, so it seems to actually use ultrasonic waves, not just vibrating like some cheap machines do.

Steam works great, a little residue with the first spray, but that should be expected. Very controllable valve for regulating amount of steam. Push down all the way and the jewelry flies right out of the tweezers.(Close nearby drains, don't ask why)

Cleans just as well as taking it to the local jeweler. I used some Blitz cleaner concentrate, just a little in the water to help clean and it worked perfect. Little blast of steam after that and perfection.

The only downside is that it is so easy and fast, less than 10 min from turning it on to done that my wife wants her earrings and ring done every week. Had to find a place for it to stay out instead of emptying it and storing it.
1 helpful vote
2 helpful votes
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on May 6, 2014
I make jewelry, I own lots of very expensive jewelry and I like it to shine. I finally invested in this unit and I have the best looking jewelry in town. Do not buy the ones that vibrate to clean your jewelry cause it will loosen your stones. This is the way to go.

I love it.
1 helpful vote
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on November 22, 2014
I have regretfully bought & returned 2 of these this month the first one leaked steam on delivery the second shorted out on the second use ! It's not made well enough to get your money's worth out of it .
1 helpful vote
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on January 12, 2014
Got it for the wife for Christmas! Now her jewelry sparkles! The cost of the machine pays for itself as I don't need to buy her any new jewelry in the near future! She can just clean her old stuff - and it looks like new - GRIN! Seriously it does a fantastic job!
1 helpful vote
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on November 13, 2013
Works better than I thought it could. Fast and simple to use while doing another chore while getting ready to go. I've onlyused it with their suggested cleaner and it works well.
1 helpful vote
2 helpful votes
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on April 23, 2013
I bought this for my wife as she wanted a jewelry cleaner that worked better than the cheapy ones out there. This one cleans a lot better than the cheapy ultrasonic ones. The steam is a bit of a hassle and so far it hasn't been needed...
1 helpful vote
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