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on September 12, 2014
Have purchased two of these printers. One to replace my old tired color laser and one to replace my father's ink jet.

First of all, LED and Laser printers use the exactly same technology to print the page. Only the light source to create the image on the drum is different. Other than that, they are essentially the same. Don't let it be the determining factor in buying a printer.

The printer is fairly loud for a laser, but no where near as loud as an inkjet. It doesn't have a dedicated paper tray, which I shouldn't complain about because of how tiny the footprint is. It will fit anywhere an inkjet will. Lastly, you must connect via USB to set up the wireless, which I suppose is not a huge issue but seemed kind of strange. Then again, you only initially set it up once, so I guess it's pretty minor.

The positives? Very fast and once it's set up it's done. I connect multiple devices via wifi and it always works. It always wakes up and prints. It draws very little power in stand by mode, so I can leave it on all the time. So it's very quick to warm up and fast to print, and those are big positives. Print quality is very good to outstanding. At 600 x 600dpi, black looks very good, but there are 1200dpi printers that do much better. You can't really tell unless you put them side-by-side though. The color output is outstanding. Service from Dell has been outstanding. The printer I use developed squeaky feed rollers after a couple of months and Dell shipped a replacement out at no cost--no questions asked. And the new one has been running problem free.

The original toner it shipped with lasted about 800 pages and the color about 700. This is exactly what is claimed by Dell. I have used $80 compatible replacement toner cartridges which are rated at 2,000 pages and that's about what they last too. Comparing this cost to inkjets, that works out to about 1/4th the cost of consumables comparing compatible toner to refilled ink cartridges (if you buy new consumable I would expect the difference to be even better). As for the drum and toner, they are not serviceable and should last 30-35K pages, or 3 years at 1,000 pages a month (6 years at 500 pages a month).

This is a great choice as a printer for home or light-duty office printing where you need a small footprint printer.
209 helpful votes
210 helpful votes
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on November 1, 2016
If all you want is a printer that will print on plain paper, this is an okay machine and can be run economically if you buy dupe ink cartridges. HOWEVER - if you ever wish to print on card stock or any other material, this is not the printer you want.
I was up til one in the morning trying to print the new month's calendars for my yoga studio and could not get the machine to accept light card stock.
This morning I got in touch with Dell customer support and they had me running in circles getting service tag numbers and the exact name and weight of the card stock before they finally just came clean and told me to stop trying - the machine doesn't print on anything other than ordinary letter paper. I wish they had just been upfront with that fact. This is not the machine I'd have gotten if that limitation had been made obvious.
It's nice enough doing what it does, but now I need a printer for the other function we use a printer for.
Not pleased about that.
65 helpful votes
66 helpful votes
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on June 1, 2014
Print quality is good. I have an HP P1102W monochrome and am replacing it with this Dell. It is only slightly bigger in both length and width than the HP P1102W, so it takes up about the same amount of cabinet space and gives me a color option without having to have an additional inkjet device. With the paper output extension unfolded, it takes up about 3 more inches in height than the HP P1102W, but the printer can easily be used for smaller print jobs without the paper output extension being used. It has a priority sheet feeder which fully recesses into the printer easily which is useful for envelope printing, and envelope printing is pretty easy and on par with the HP1102W. When folded up as in the picture, the paper tray is full enclosed, so there are no additional accessories which need to be stored outside the printer. Manual duplexing is an option; however, the intermediate step requires using the printer panel as opposed to either the printer panel or the software. That's a minor issue, and I still like the printer and print quality overall. Wired and wireless connections were easy to set up on my Windows 7 64-bit system. Shipping was truly excellent - I placed the order at 9:00 am and received it by 5:00 pm the next day using the standard shipping option (in other words, shipping was better than amazon prime). I opted for this model instead of the C1660W because of the paper handling/bypass tray options and the higher-capacity toner cartridges available for this model.
6 helpful votes
7 helpful votes
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on April 25, 2017
I use this at work. I don't do high volume printing on this, as we have a commercial printer in the office. I primarily use it to print small documents (a couple of pages) that I want in my hand quickly without walking across the room to the commercial printer. I use this for both monochrome and color, and both are wonderful. The prints come out quickly, are clean and bright, and I haven't lost connection to the printer a single time (connecting wirelessly from my laptop). I can't say the same for the commercial printer I try to avoid using. Set up (Windows 10) was a breeze, and I had the wireless connection set in no time.

Be aware that you have to manually feed the printer to duplex, which isn't a problem if you are able to set the printer up near where your computer is set up. The one issue with this that you need to know is that, at least for me, the way you feed documents for duplex PDFs is different from duplex Word documents (one you have to spin the page and the other you don't.) I don't know why this is, but being aware of it, it isn't a problem at all. I love this printer, and for the price, it really can't be beat.
1 helpful vote
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on January 15, 2017
Excellent color print quality. I haven't tried setting up the WiFi yet, just using the USB cable to the PC.
[Edit] I have used this printer for about 10 months now, not heavy use, I have gone through about a ream of paper, plus one sheet of Kodak Inkjet photo paper, which worked fine. The original small toner cartridges are still working perfectly. It appears that this model has been discontinued; at least I don't find it for sale at other than Amazon (I haven't checked ALL sellers, just a few of the biggest).
I don't understand why this model is not still produced, it has been great. Well, I haven't tried activating the WiFi, since I am using it within USB cable-length of my PC; maybe the WiFi was a problem for others? I have a Brother mono laser printer that I could not get to connect wirelessly, either. When I bought this, Amazon had it on sale for $88; a couple of mono toner refill cartridges for the Brother would come close enough to make this printer a bargain. Knowing what I know now, I would buy this printer again, at the current $140+ price.
1 helpful vote
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on January 29, 2014
I got this printer to have a reliable color printer that could easily be accessed by family members throughout the house.
I am always nervous about setting up new hardware, but the physical setup went very quickly and easily and the software installation went smoothly for the first computer. Because some of the instructions in the software installation are a bit unclear, it took us a couple of tries to get it installed on the next computer, but one we figured out the combination, everything was fine. Overall, the setup and installation took less time than I expected to spend.
The quality of the prints is very good, if anything they are slightly better than I had expected.
Some people have commented on noise levels, but I have this printer located in my den next to my mono laser printer, within reach of my desk, and the printer noise levels are not objectionable at all (at least to me) and certainly no worse than the other printer.
When sending print jobs wirelessly, it takes the printer a little time to wake up and do the print, but no worse than I would expect. And the page speed meet our needs for home printing with multiple users accessing the printer sporadically. (Print speed might be a stretch in a busy multi-user office environment.)
We have only had it in operation for about 3 weeks but it seems to perform as expected. (For those who remember televised coverage of manned space flight, "operation is nominal." In other words, it works like it is supposed to work.)
And we managed to catch this printer on a very good deal, for considerably less money than I had originally expected to spend. Another bonus.
I would recommend this printer to my friends.
Now if I can convince my boss that I should have one like this on my desk at work ...
32 helpful votes
33 helpful votes
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on May 24, 2017
I just love the setup on this printer! Easy as pie and just as nice but not as filling. The unit was ready to go in minutes once I loaded the cd to my computer. The first item that I printed in color was perfect. The built-in paper holder is a little different that what I'm used to but it makes sense to just have the paper in the bottom rather than a special drawer that would mean extra parts. It's quiet when it prints and will do the job for us.
1 helpful vote
2 helpful votes
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on December 17, 2016
The printer arrived in an apparently undamaged box, albeit one that appeared to have been opened before. I prepared the printer for use following directions in the quick start guide. The directions for setting the printer up to use wi fi say to install the printer software and drivers on a computer first, then turn the printer on and watch for a blinking blue light above the small LCD display, then connect. Immediately after turning the printer on, I instead saw a blinking red light and Error Code 007-371 with a message to try again and if the error repeats, contact Dell Support. The error repeated. I tried unplugging, plugging back in, starting again. I also tried connecting with USB. Setup of any kind was impossible. Whatever the error code signifies is serious and the printer will do nothing but show the error code until whatever is wrong is fixed..

I looked in the accompanying documentation and online for what the error code indicates. In the manual, 007-371 is among a very long list of error codes for this printer for which no explanation of any kind is offered. Online, I found a forum post for that error code on an older Dell printer. That post indicated some kind of problem with the printhead assembly, and said disassembly of the printer and repositioning of the printhead was necessary. I was not about to undertake anything like that. So, I went to Dell Support on the Web.

The young man at Dell Support who tried to help me in a chat session was polite but clearly a screener who knew little about the printer or troubleshooting the printer. On seeing my description of the problem and the error code there was a lengthy pause followed by a question: Did I plug the printer directly into a wall outlet? (Answer: yes.) He failed to answer my direct question about what, exactly, the error code means. When I asked a second time, he took a time out to talk to someone else. When he came back he said he was escalating the problem to a higher level of support and that I would receive an e-mail in 24 hours. That was on a Friday. Shortly after closing the chat session I received an e-mail from the screener saying if he could help in any other way to e-mail him. Twenty four and a half hours later, with no sign of an e-mail from a higher level of support at Dell, I sent an e-mail to the screener. Two hours after that with nothing more from Dell Support at any level I went to Amazon seeking to return the printer. That, I'm glad and relieved to say, went off without a hitch.

I'm rating this printer one star mainly due to dissatisfaction with Dell's lack of documentation for the error code and a support setup that failed to say just return it when that clearly was the only proper solution. I'm sure that if an explanation for the error code had been available to the screener, he or his supervisor would've just told me to send it back.
My wife belatedly told me today that we had gotten two or three messages on our home phone from Dell Support, the first apparently having been during the week following my support chat session. Whoever left the messages said they couldn't e-mail me because they did not have a working e-mail address. That's hard for me to understand because, before getting to where I could chat with support, I had to fill in a Web page form on Dell's site with my name, address, phone number, e-mail address, printer model, serial number, and so on. And, Dell's screener was able to e-mail me back after the chat session without any problem. My only guess is that Dell's higher level of support didn't think of looking on Dell's Web site form to check my e-mail address, or else isn't aware there's a form on the site where my e-mail address could be checked.
37 helpful votes
38 helpful votes
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on September 21, 2017
I was so sick of high end inkjet printers that sucked my wallet dry with constant ink purchases...only for the ink to expire and my printer refuse to use it when it was half full. This works great for my office needs. I have had it 18 months and have never had a paper jam or purchased toner. I use it every day. Don't let the cost of a cartridge fool you...they last a long time and will never dry up. If you use black most of the time your color toner wont go bad.
1 helpful vote
2 helpful votes
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on July 25, 2016
Had this for a day, so if something goes blooey I'll update ...

Delivered 2 days early by Amazon delivery service, which was an ordinary guy in his own car. The item arrived in perfect condition. Setting up the printer to work with my MacBook was harder than it needed to be, but not terribly so. Don't know whether to blame Dell, or that it's designed to work with Windows - both have given me fits in the past - but with a combo of the included setup guide (next to useless), Dell website (better), and downloaded user guide (first do this, find out how on page 40, which sends you to page 120...), it was up and running on my wireless LAN in under 20 minutes - part of which was me wasting time trying to wing it. Nope, I don't miss installing Windows-themed hardware.

Likes: Print quality is excellent, both color and b&w. If this thing keeps working, it will be the best printer I've ever bought with my own money. Prints don't come out 'damp,' and won't smudge or bleed if they catch a couple drops of rain, or condensation off your whiskey glass. Small footprint - even with having the paper tray sticking out the front, it's still a little smaller than the Brother b&w laser it replaced. And not having a separate door for the single-sheet / envelope feeder is good, one less moving part, and it's always right there.

Drawbacks: Pretty slow to spit out that first page, and I would characterize overall speed on multi-page documents as 'adequate.' I have 5 Gig wireless, but the printer only finds the 2.4 signal - with the slow print speed, not sure if or how much this matters. It also doesn't work with PrinterShare on my Android devices - And PrinterShare works with almost everything. It's supposed to work with Google Cloud Print, but haven't tried it yet, and may not.
1 helpful vote
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