I bought mine at BB&B because I liked the design. It worked well until the heating element went out after 6 weeks. They were nice enough at BB& B to exchange it, but now the second has failed in just 6 months. I only use it once a week on average, so nice design, worked nicely, but poor durability for likely cheap Chinese components I suspect because it says made in China. My old steamer lasted for 15 years endured a great deal of abuse and was only lost in a fire. I miss made in America.